7 Nissan Dealers near 20601near 20601

Jannie Lloyd was my salesperson, and she made me feel - jdphelps62

Jannie Lloyd was my salesperson, and she made me feel right at home, especially by picking me up so that I could test drive the car that I'd picked out on their website. In addition to that, the purchase process went fast and very smooth, allowing me to drive that car home the same day. The staff was also very friendly, including her manager, Ryan Poole. I love my new car and thank you for such a great experience!

Anthony was a wonderful sales representative. - shdwaters

Anthony was a wonderful sales representative. I keep coming back for Information and he’s happy to oblige.

El señor Joel bautista nos atendió de una manera muy - Santos Salgado

El señor Joel bautista nos atendió de una manera muy profesional una persona muy conocedora en atención al cliente

Worked with Stanley. - Lakenyaj

Worked with Stanley. He was very nice and was able to answer all my questions

They took care of us after we changed our minds about - shanechavez

They took care of us after we changed our minds about which car to buy. They made the process very easy.

Received service in a timely manner and work was - Blue

Received service in a timely manner and work was completed within the time frame promised. My Service Representative (Tim Britt) kept me informed and explained all the details of the repairs taking place on my vehicle. Everyone at the dealership was friendly and helpful.

Dishonest and incompetent - walker

I had multiple problems with this dealership. I had called beforehand to inquire about the car I was purchasing and a price was agreed upon. When I got to the dealership, they kept trying to increase the price and get me to buy additional extras. They stalled, making me sit there for almost 4 hours while trying to convince me to pay more. I was lied to about several features. I specifically asked about navigation updates and was told there was no cost and it would be done automatically. After I got home and looked through the owner's manual, I found that was a lie. I was told I would have Sirius XM Radio and NissanConnect for 12 months. They both expired a few months later. I left the dealership with under a half tank of gas after being told they would fill the tank before I took possession of the car. While all of these issues may seem rather small, ultimately they totaled well over $1000 in additional expenses when combined. They were supposed to have had the state safety check done to cover the next 12 months. It expired a few months after I purchased the car. They charged me for two years of licensing and I was later told by DMV that Sheehy had given me expired plates. I had to pay a second time to get new license plates. I was lucky I didn't get pulled over during that time or I would have had to pay a fine for expired plates on top of everything else. A few months after my purchase, Sheehy sent a check for a little over $8 with no explanation. They sent it to the wrong address so I didn't get it until months later, after it could no longer be cashed. The check amounted to a SMALL fraction of what I was owed. For weeks after I purchased the car, I kept getting phone calls saying they needed me to send pictures of the mileage on the odometer because they hadn't recorded it and they needed other information on the car. I was out of state at the time so could not respond to their repeated requests for information to cover their incompetence. The messages they left were always vague and non-specific. When I finally did speak with a representative, I was 2000 miles away from the car and unable to provide the documentation they neglected to record. I absolutely would not go back to this dealership, if they were the last one on earth. I doubt i'll be buying another Nissan.