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Passport Nissan

Suitland, MD

4.9
138 Reviews
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5000 Auth Way

Suitland, MD

20746

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Showing 138 reviews

July 24, 2026

Mr. John , Chester, and Gary are really a supreme team!! From start to Finnish they made my experience seamless! I was in and out in no time and leaving the lot with my new car!! I am so grateful for this t More

by Tierrajmurray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2026

John gross excellent salesman outstanding service , highly respected and very highly recommended assist by manger Gary Lee love my new car, I recommend Mr Gross@ Nissan! More

by Gwen1947johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Lee
Jul 17, 2026 -

Passport Nissan responded

Thank you for choosing Passport Nissan of Marlow Heights and for sharing your glowing feedback about John and Gary. We’ll be sure to pass along your appreciation. Congratulations on your new car!

July 15, 2026

John Gross sold us our new vehicle and he was phenomenal in every aspects. He was knowledgeable about the entire process. We completed the car buying process with little fuss and within a reasonable amount More

by albert.preston
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 16, 2026 -

Passport Nissan responded

Albert, thank you for your business and for sharing your experience with John Gross and the team! We're glad your purchasing process was quick and easy. Please count on Passport Nissan of Marlow Heights for all your future automotive needs!

July 12, 2026

John and Tracy are a very good team for Nissan John really did help me and show me what and how to look for in a new car thank you John Gross and Tracy More

by katrinabruce52@yahoo.com
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans and Gary
Jul 13, 2026 -

Passport Nissan responded

We're glad to hear John and Tracy made your car-shopping experience smooth and informative. Thank you for choosing Passport Nissan of Marlow Heights! Enjoy your new car, Katrina!

July 03, 2026

just bought a car, and the entire buying process was super easy—quick and fast! I’m really excited about my new car. Huge thanks to John Gross for his help, and also to Hans, the manager—both were amazi More

by Astashia keels
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark in finance
Jul 06, 2026 -

Passport Nissan responded

Astashia, congrats on your new car! We’re thrilled everything went smoothly and quickly with John and Hans at Passport Nissan of Marlow Heights.

June 29, 2026

Good customer service Good prices, definitely would shop again. Clean and nice establishment. Thanks Again John More

by williepigfeet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Gross
Jun 30, 2026 -

Passport Nissan responded

Thank you for your review of Passport Nissan of Marlow Heights, Willie! We're happy to hear you had a great experience with John. We can't wait to serve you in the future!

June 15, 2026

John Gross was outstanding. He worked everything to perfection, we were in and out. He greeted me and my Mom to excellent customer service, I highly recommend him. Also , Hans More

by cupchurch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hans and Gary Lee,
Jun 15, 2026 -

Passport Nissan responded

We’re so pleased you and your mom had a seamless experience with John, Hans, and Mark. Thank you for recommending the team from our Service Department and we will see you next time at Passport Nissan of Marlow Heights!

June 10, 2026

It's a pleasure to be here today. I was very impressed by Komi and his management team. The auto-shopping experience was truly exceptional—professional, seamless, and customer-focused More

by baraki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. komi
Jun 11, 2026 -

Passport Nissan responded

It's fantastic to hear you had such an exceptional experience with Komi and our team at Passport Nissan of Marlow Heights. We appreciate your recommendation, and we hope to see you again! Safe travels ahead!

June 06, 2026

(professionalism and professional and friendly and knowledgeable. Easy to work with and I would recommend thus dealersjup More

by ecbutler71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Komi
Jun 08, 2026 -

Passport Nissan responded

Thank you for sharing your fantastic feedback about our team! We appreciate your recommendation and your business at Passport Nissan of Marlow Heights.

May 30, 2026

Very professional, welcoming, clean, personable relatable my expectations was way above what I expected thank you Lord Jesus Christ More

by shamekawilliams29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chester Pinkney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 01, 2026 -

Passport Nissan responded

It's fantastic to hear that our team's professionalism and personable service exceeded your expectations. We truly appreciate your kind words. Thank you for choosing Passport Nissan of Marlow Heights!

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