22 Ford Dealers near 17201near 17201

very professional and personable. - dallassandy

very professional and personable. worked to greet and find out what we were looking for. Ryan went out of his way to make the experience a good one.

I had a great experience here. - bowlingqueen1975

I had a great experience here. Everything was explained along the way. Ken Brittain was an amazing salesman. We felt satisfied with our new Ranger Raptor and the amount we paid.

They keep delivering a great buying experience! - Chris_K_Frederick_County

They keep delivering a great buying experience! I’ve bought three cars from them over the last 12 years, and have no regrets or concerns whatsoever. Just pleasant, professional experiences.

I was leery of visiting a dealership from previous visits - Kevin

I was leery of visiting a dealership from previous visits to other dealerships where you felt pushed, rushed and like you were being cheated. I met Kirk Shumaker as my salesperson, and he was more than nice, comical and never made me feel cheated or rushed. He made the buying experience relaxing and easy. Everyone at the dealership was very nice and friendly. The process of purchasing was fast, compared to an all-day adventure experienced at other dealerships in the past.

Service was efficient and easy to deal with. - slrrsm

Service was efficient and easy to deal with. Answered all questions and scheduled appt all on time.

..2019 Transit Connect ABS module replacement and - barf

..2019 Transit Connect ABS module replacement and programming. Derek the Service Manager covered for his buddy the professional tech. Four screws removed from the cowl by the qualified and trained Ford tech, three loose ones made it back. The fourth, which supports the brake fluid reservoir, was omitted. Why? In a hurry? Didn't care? Too much effort required? Dropped it in the engine bay and said the h*ll with it, the customer will never know? FOUR bolts, you missed 25% because you don't care. The brake reservoir bounces freely as the vehicle goes down the road. Ford designed plastic fittings under hydraulic pressure capable of supporting this weight? If so, they would have saved a penny and omitted the support bolt themselves. Or does the tech know more than Ford engineers? 5,000 miles from now, when my kids are driving on the interstate, and the reservoir or fittings decide to crack and drain all the brake fluid, they will be killed as there will be no brakes. But that's okay Derek the Service Manager says, the tech "doesn't remember" if he took those bolts out, so he's not to blame. The tech also doesn't know if he needed to take those out to R&R the ABS module. Well, he did remove them. No one else has worked on this vehicle other than oil changes in 51,000 miles. Just your buddy, Derek. I understand your job is to descalate the situation and get the PO'd customer off the phone. I also understand Maguire's Ford techs have the apathetic attutude they do because Derek has the same. But that's okay, they aren't your kids. How can the customer ever prove fault for wrongful death thousands of miles later? This is a simple bolt the tech chose not to reinstall, which is required to support a vital safety component. IS it floating around in the engine bay after he dropped it? What harm will that cause? If the tech couldn't care less about a simple 8mm bolt, what else did he do, or did not do, that I have yet to discover? He's shown he doesn't care about the simple things, how lazy was he with the more important? Thank God I didn't allow this tech to do any further work. What else would he have "not remembered" when Derek asked him? To be fair, Derek said they would replace the bolt, if I drive the 45 minutes to him. 1) Why would I drive 45 minutes one way for your buddy to fix his intentional omission, when he chose not to do a simple task correctly the first time? 2) No way in h*ll is Maguire's getting their hands on any of our vehicles again. I'd sooner trust the Vo-Tech kids to have more ethics and pride in their work. 3) One of your peers ( Not you, Derek) offered a mobile tech to come to me and replace the bolt. I appreciated the gesture, but declined. That was a stand-up, responsible act by a guy who should be running the service department. Thank you. I would prefer a non-dealer shop inspect Maguire's "Ford professionally trained" work and repair any defects found. Very disappointing. You spent more effort not caring and getting me off the phone than even thinking about taking responsibility Derek.

I buy most of my cars at parsons everyone is very - d.thomanjr

I buy most of my cars at parsons everyone is very friendly they take care of all my needs

Horrible customer service, I wanted to get an oil change - Vicki

Horrible customer service, I wanted to get an oil change and a recall notice taken care of. I’ve called them 4 times no one answered the phone in service,then when they finally answer and I told them I want my car picked up to be serviced,I was switched to another person which also didn’t answer the phone , I got the voicemail. With customer service like this it will be the last Ford that I buy!!

Although the wait was 18 months from the order date I - tm

Although the wait was 18 months from the order date I finally got my new F350. Ford made many improvements even from my 2021 F350 as ride is much better! Dealership was very helpful in transferring over bedliner, aux tank and air bags which was a real blessing as I was out of town for a month when truck arrived at dealership.

Excellent Quality Service, The service I received was - morrisjj624

Excellent Quality Service, The service I received was thorough and completely explained and provide in an extremely professional manner. My Ford Taurus required a water pump replacement on the V6 Duratec engine. This is an extremely difficult job and I would highly recommend and trust Century Ford for any similar service you might require.

Over the top. - Morgan is happy

Over the top. Trusted like family. We are eternally grateful to the General Manager Gerald and his nicest and most honest salesperson Raheel. I honestly can't say enough. I am a lifetime customer. Brian Fahey

I was able to book an appointment quickly (next day) and - ESCAPE10

I was able to book an appointment quickly (next day) and they diagnosed and fixed the problem quicker than that (same day). The cost was surprisingly low and they even took the time to find a $50 coupon I could use. Great service and great work!

When I decided on my van build, Crouse Ford was the only - CJ in MD

When I decided on my van build, Crouse Ford was the only dealer (of six) that bothered to give me a straightforward price--no hidden fees. Due to the supply chain problems it took Ford two years to build the van--Brady Crouse kept me apprised of progress and made sure that I received the Ford Private Offer and price protection. Outstanding service!

Loyalty doesn't pay - leftstranded

Have had my cars serviced here for many years. One repair had to be re-diagnosed 3 times but mistakes happen and I kept coming back for upkeep such as oil changes, tire rotations, inspections, etc.. Today my car died. I called for assistance and was told "we're busy, can't fit you in until next week"......so much for the loyalty. I won't be coming back.

The people at L & L Ford are super to work whith. The... - raffyremodeling

The people at L & L Ford are super to work whith. The people are kind and the dealership is clean. The service department performs top Quality work.