Longer review posted to Facebook and Google. - ryanrochester
Longer review posted to Facebook and Google. Summary below. Biggest concern is doing business as Parker, but communicating as Garber.
-Took longer to fix the vehicle than originally planned.
-Returned vehicle with 2 issues that it didn't arrive with, directly related to services you recommended.
-Returned vehicle with a passed NYS inspection but would have immediately failed if it was reinspected while still in your own lot.
-Charging a deductible under completely unclear circumstances on initial service.
-Charging a deductible on second service under circumstances that you may have caused the need for service.
-Zero urgency after initial service failures and had to drive truck for a week with it working incorrectly.
-Complete lack of communication and responses.
-Unwanted sales communication, I don't ever remember being told my personal information would be used in that capacity, and my phone number is listed on the national do not call registry.
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