16 Audi Dealers near 11021near 11021

The sec rep Claudine is outstanding with excellent - JoeL

The sec rep Claudine is outstanding with excellent service and business judgment. She always provides top notch customer service.

Great service, as usual! - mapas

Great service, as usual! No surprises between actual and estimate. Kristina is a wonderful advisor and walked me through some of the new e-docs for my Loaner and I was in my new Audi (for the day) in less than 10 mins. This is my second Audi and 5th car from this dealer group.

Aaron is an amazing Sales Person. - Shytielgi

Aaron is an amazing Sales Person. He was really honest from the beginning about the vehicle history and price. He is also really knowledgeable of the brand itself, I test drove cars in 3 other dealerships and the sales guys didn’t know anything about the cars they were selling. I would highly recommend going with Aaron for any Audi purchase

Just got my third Q5. - mariagmir24

Just got my third Q5. Had a great experience working with George Faccio and Drew Russo. Professional and outstanding service.

This is one of the worse dealership and service - Brown1046

This is one of the worse dealership and service department. Took my wife’s 2023 Q5 Sportback in for an inspection, oil change and audio system service. Spent 5 hours there for them to present a bill to repair the subwoofer on a vehicle that’s still under warranty. Asked to speak to the GM, who never came to see my issue. This was my wife’s 4th and probably last Audi. I would rate the sales representative, service manager and GM at the bottom of the star list, the worst!!!

Prices listed on other sites are not correct and they - jayye23

Prices listed on other sites are not correct and they will not give you an out the door price unless you walk into the dealership. Carfax had the vehicle listed for 2k less than what Audi told me the actual price was. It's bait and switch. This is a xxxxty way to do business.

One of the easiest car-buying experiences I’ve ever had! - Reo Gutierrez

One of the easiest car-buying experiences I’ve ever had! Imani Murray was an outstanding salesperson, and I highly recommend asking for him when you visit Jack Daniels Audi of Paramus. I give him two thumbs up — he's very honest, professional, and provided excellent customer service throughout the entire process. Whether I called, texted, or emailed, Imani responded almost instantly every time. That level of communication made everything smooth and stress-free. The Finance Manager, Mantas, was also a pleasure to work with. He was straightforward, didn’t pressure me into any additional financing options, and made the paperwork part of the process very easy. People like Mantas and Imani truly represent what great customer service should look like at a dealership. I would absolutely return to work with them again and wouldn’t hesitate to buy another vehicle from this team.

I had an excellent experience bringing my car in for - ravinmehta14

I had an excellent experience bringing my car in for service. The process was incredibly smooth, and Stavros provided outstanding assistance. The service department quick, allowing me to pick up my car within a day. Highly recommend this dealership!

Absolute worst dealership and motor vehicle company I’ve - td

Absolute worst dealership and motor vehicle company I’ve ever dealt with. 0/10. I do not recommend leasing here unless you want to be slapped with hundreds of dollars worth of fees when you return your vehicle.

I received a great deal of help when buying a car while I - waldeklipka

I received a great deal of help when buying a car while I was in another state (Illinois). Mr. Faron made it possible for me to finalize the purchase. I wish all car specialists and salespeople were like him.

★☆☆☆☆ One Star – Deceptive diagnosis, no accountability, - mariocag303

★☆☆☆☆ One Star – Deceptive diagnosis, no accountability, terrible customer service I brought my vehicle to Open Road Audi for a coolant leak and after being charged 359.00 for diagnostic ( turned out to be a visual diagnostic ) I was quoted roughly $7,200 for a water pump and thermostat (plus related items). I then took the car to an independent professional mechanic who correctly diagnosed and fixed the actual problem, performed a pressure test, and documented “no more leak” after the repair—total cost $450. The independent shop also checked for other leaks (none), topped off fluids, and confirmed brakes/suspension/hoses/belt were fine. They noted my sunroof needs dealer adjustment, which Open Road has not addressed. After this, I repeatedly asked Open Road management/ownership for objective diagnostic proof supporting their $7,200 recommendation (tests, data, clear verification). Instead, I received defensive emails and a technician video pointing to “coolant residue,” even though I had been topping off coolant during the leak (which can leave residue). Management also stated they do not pressure test if they “already identified” the leak—yet they provided no real test evidence. I even requested to bring the vehicle back so they could put it on a lift and show the leak in real time, because the water pump/thermostat/breather were never replaced—so if their diagnosis were correct, the car should still be leaking and at risk of damage. It isn’t. In fact, after the independent repair, I drove over 200 miles round trip from Brooklyn to Pennsylvania with no leaks and no issues. Despite all of this, they continue to deny responsibility, offer no corrective action, no compensation for the full day I lost, and they still haven’t fixed the sunroof issue. Overall: dishonest, misleading, and unacceptable customer service. They take no responsibility. for incompetent dishonest, and shady service .They have no integrity

I was a loyal customer and leased two Audis from this - Andrew Bowins

I was a loyal customer and leased two Audis from this dealership. The first impression was great, but over time the experience steadily declined. The service department repeatedly missed issues during inspections, which led to multiple unnecessary visits where I had to demonstrate the problem before it was addressed. During one inspection, they even missed a nail in a tire while assuring me the vehicle was in excellent condition. On my last lease, there was a $2,000 overcharge on the paperwork at signing. I had to catch the error myself and insist it be corrected. They also added a key insurance fee to the bill without properly disclosing it, which I had to point out and have removed. I raised all of these concerns with Ken Strong, the general manager. Unfortunately, he was unresponsive when I reached out with questions about leasing a new vehicle. After being ignored repeatedly, I became so frustrated that I turned in my lease early, absorbed the financial penalty, and purchased a BMW instead. I would strongly advise others to think twice before doing business here. The overall experience felt more like a stereotypical 1970s used car lot commercial than a modern luxury dealership.

Lease agreement - Audi customer

I turned in an 2015 Audi leased vehicle for a new lease and was told I wouldn't have to pay for the last 3 month left on the 2015 vehicle. Recently I received a bill for the 3 months and was told Atlantic Audi communicated with them any such agreement. Has anyone had this problem?

After a long battle with engine lights, EPC, side curtain - Noy W

After a long battle with engine lights, EPC, side curtain airbags, and all the sensors lighting up like New Year’s fireworks, it’s finally over! Huge thanks to Peter, the service manager, who carefully investigated why all these lights came on—like a runway at an airport—and discovered that the battery had been running in a default mode causing all these issues. Got my car back yesterday, just one day before the holidays. Fantastic service with smiles all around! 🚗

Purchased an Audi Q4 e-tron here and was disappointed - marbles.tropic-0m

Purchased an Audi Q4 e-tron here and was disappointed with the delivery. The car wasn’t charged, the tire pressure monitor flagged an issue (later found to be a nail), and an open recall was left unaddressed. My car ended up in service for days—these are things that should have been handled before delivery.