20 Wisconsin Kia Dealers

Prompt service with no issues and received my car back at - W9srw

Prompt service with no issues and received my car back at the promised time even got a free car wash.

Very customer service oriented. - dnerbun

Very customer service oriented. Helped set up the features a new car has. Told me about the free car washes too

Valencia Wallace is a great salesperson. - jill.farrington

Valencia Wallace is a great salesperson. Went above and beyond to find the Kia Soul I wanted. Got me a great deal and set up my wifi, Sirius, etc in the car for me. Followed up to make sure all is well and offered her help with anything I might need help with. FIVE STARS for Valencia because this site won't let me give her more. Thank you Valencia. If you're looking for a Kia at Russ Darrow ask for Valencia and if you find a Kia at another dealership, check out Valencia at Russ Darrow before you sign on the dotted line anywhere else. You won't be sorry!

Top class dealership! - Mikeacerbi

Top class dealership! We were acknowledged and greeted by all employees including manager. I will refer everyone I can to them. Our associate Michael was outstanding and provided a memorably used car experience. Michael was conscientious, detailed and professional. Thank you entire staff for making this experience almost enjoyable.

Very friendly staff. - 3BADGERS

Very friendly staff. Very organized and all is clean and comfortable. Always look forward to going there.

They were courteous, respectful. - CAROLYNCARTERGARCIA60

They were courteous, respectful. Did a wonderful job on my car. Kept me informed about my car. I was very impressed by the amount and quality of the service. Thank you very much for the opportunity to share this experience.

They went out of their way to help me when car broke down - Russ

They went out of their way to help me when car broke down caused by another dealer. I live in New Berlin, but plan on coming here in the future!

Everything was organized which made for a quick process. - Dan

Everything was organized which made for a quick process. .communicatin was quick and informative. Sales person was best one I have had yet.

I actually checked on a 2018 Sportage online with - grabmeierm

I actually checked on a 2018 Sportage online with Roxanna. Unfortunately today when I was able to get there Roxanna wasn't working but Shjonna was able to help me & I did purchase the Sportage. Shjonna was very friendly & I found out she's a cat lover. I have dealt with Ewald for years & I previously had a 2009 Chebrolet Cobalt which I traded in today for the Sportage. I would recommend either of these ladies.

I recently purchased a used Kia Sorrento. - James

I recently purchased a used Kia Sorrento. I went for a 1st service visit last week. Everyone was very friendly. I had made a mistake on my calendar and showed up a day early. They accommodated the service that day and did not make me come back the next. The waiting area has free coffee and soda available. They do a thorough multipoint inspection. They discovered a worn serpentine belt which I had replaced. I’m about to take a very long trip and would not want to be stranded somewhere by a belt failure. They washed the car prior to returning it to me. I headed out feeling very good about the visit. Unfortunately, on the way out, I accidentally caused some damage to the facility. Their primary focus was my well-being. I was asked several times how I felt. I met the general manager who was very nice. They assisted with the insurance claim. Overall, they were friendly, accommodating, thorough, kind and empathetic. This is a top rate facility that I would recommend to everyone.

Ruben and his team were wonderful, and treated my mom - megsleeps

Ruben and his team were wonderful, and treated my mom with dignity, courtesy, and respect after she had a terrible experience at another Kia dealership. I was a little worried, as she's older, but everything Ruben told her on the phone regarding her trade-in and the lease pricing stayed the same once she was actually in the dealership. David K took the time to show her all of the features and how to use them. Mom has another Soul, but hadn't been shown the features when she bought that one from a different dealership. Everyone from sales to finance was kind, and she came home incredibly happy with her new Soul and with some funny stories to share.

Marvin Cameron was informative, knowledgeable and not - Bob

Marvin Cameron was informative, knowledgeable and not pushy. He answered all my questions and negotiated with management for me. Absolutely recommend him.

Brian Batchelder was very knowledgeable and very nice. - Jeff Jones

Brian Batchelder was very knowledgeable and very nice. He wasn't pushy and I will definitely purchase a car from him and refer my family and friends his way.

New service man Mike was terrific. - hagenjdc

New service man Mike was terrific. Was efficient, knowledgeable, kept me updated and well explained the work needed.

Update on coat of battery. - steve.grinna

Update on coat of battery. Service manager contacted me and agreed to take off the cost of an error on the work order. Appreciate their willingness to correct an infortunate situation.

Military Veterans, friends and family of Veterans, and - Eddie Spaghetti

Military Veterans, friends and family of Veterans, and those who support our Veterans; Please do not buy any used vehicle from Dorsch!!! Simply do not want someone to go through the very negative experience i had. Two reasons; 1. They do not back their vehicles. Within 7 months and 7,000 miles, repair bills almost totaled vehicle purchase price. Calls to their service manager, Troy, resulted in him telling me tough luck or that I could buy another vehicle from them. Unacceptable! 2. They sell warranties from providers that have complex terms, processes and result in difficulty getting paid out. Vehicle sat at dealership (not Dorsch) for 3 weeks while the warranty provider substantiated the claim. That’s 3 weeks of a rental with that same policy only reimbursing $150 of the rental and only after submitting a notarized document with the claim. Bottom line, Dorsch is the old car salesman they warned you about. Sell them and get them on their way. Do not become one of their victims like i did. Spread the word. Warranty products that are extremely substandard.

We walked in knowing what we wanted with the intention of... - ydrahue

We walked in knowing what we wanted with the intention of buying and getting in and out of there. There sales guy Mark Huth wasted so much time telling me all this stuff they'll do for you at Russ Darrow Kia. Well, all of it was lies and completely unnecessary. He didn't need to say any of it. Why bother saying you're going to call each week (and never do it), why say we have great complimentary car washes (and then Russ Darrow workers who do the car wash say, it's not great but what did you expect for free) and we'll include oil changes (I got the email for my first oil change with the button that says schedule appointment. I filled out the appointment form and got a call. She said we don't take appointments. If there is 1 person waiting it'll take an hour, 2 people waiting a couple hours. So free for the first time IF you can come back everyday and wait for hours). Then he continued to try and lease us his personal hunting land. Then we had to wait days to pick it up based on his schedule. Disappointed with the service and the car. Will not buy from here again, big mistake.

Excellent dealership to work with. Honest and upfront... - timwulf75

Excellent dealership to work with. Honest and upfront prices. Will be returning to purchase future cars.

Erin Riley was my salesperson. - dangerousdan

Erin Riley was my salesperson. I purchased a 2023 Kia Sorento. Very happy with the vehicle, so far. Erin was helpful, informative, and very patient. Would highly recommend this Dealership to anyone searching for a vehicle. Used or new!