21 Wisconsin Kia Dealers

Timely and efficient. - nbricejr

Timely and efficient. Wasn't trapped in the showroom playing pricing games. Honored $500 military discount.

The entire team was knowledgeable about their products - ERICHAUKE

The entire team was knowledgeable about their products and services. Everything went smoothly with the purchase and delivery of my vehicle.

I have always had a positive experience each time I have - noemail21

I have always had a positive experience each time I have been there for service.

These guys stepped in when a different, unrelated Kia - JAMES.QUATTROMANI

These guys stepped in when a different, unrelated Kia dealership dropped the ball. The Russ Darrow team was incredible and got us taken care of with knowledge, professionalism, and even fun. Great crew and great experience at Russ Darrow Madison!

I came in with a complex service issue that was quickly - hangerr

I came in with a complex service issue that was quickly diagnosed and addressed. When a needed part was not going to be available for a few days, a loaner vehicle was quickly offered. My service advisor kept me informed at every step of the way.

They went out of their way to help me when car broke down - Russ

They went out of their way to help me when car broke down caused by another dealer. I live in New Berlin, but plan on coming here in the future!

Marvin Cameron was informative, knowledgeable and not - Bob

Marvin Cameron was informative, knowledgeable and not pushy. He answered all my questions and negotiated with management for me. Absolutely recommend him.

Just want to thank Randy, parts specialist, for all of - Iggy

Just want to thank Randy, parts specialist, for all of his help. He went above and beyond. Thanks Randy

I had a great experience at Van Horn Kia. - Kendra

I had a great experience at Van Horn Kia. Aaron Serrano was very helpful and made the process easy. The customer service overall was excellent, and I will definitely recommend Aaron and Van Horn Kia to my family and friends

I actually checked on a 2018 Sportage online with - grabmeierm

I actually checked on a 2018 Sportage online with Roxanna. Unfortunately today when I was able to get there Roxanna wasn't working but Shjonna was able to help me & I did purchase the Sportage. Shjonna was very friendly & I found out she's a cat lover. I have dealt with Ewald for years & I previously had a 2009 Chebrolet Cobalt which I traded in today for the Sportage. I would recommend either of these ladies.

Brian Batchelder was very knowledgeable and very nice. - Jeff Jones

Brian Batchelder was very knowledgeable and very nice. He wasn't pushy and I will definitely purchase a car from him and refer my family and friends his way.

New service man Mike was terrific. - hagenjdc

New service man Mike was terrific. Was efficient, knowledgeable, kept me updated and well explained the work needed.

Update on coat of battery. - steve.grinna

Update on coat of battery. Service manager contacted me and agreed to take off the cost of an error on the work order. Appreciate their willingness to correct an infortunate situation.

Courteous quick clean considerate confident kind quality! - mok

Courteous quick clean considerate confident kind quality! Well run dealership I'd buy from again even though I prefer to buy high end used cars from their original owners. Dorsch West.

We walked in knowing what we wanted with the intention of... - ydrahue

We walked in knowing what we wanted with the intention of buying and getting in and out of there. There sales guy Mark Huth wasted so much time telling me all this stuff they'll do for you at Russ Darrow Kia. Well, all of it was lies and completely unnecessary. He didn't need to say any of it. Why bother saying you're going to call each week (and never do it), why say we have great complimentary car washes (and then Russ Darrow workers who do the car wash say, it's not great but what did you expect for free) and we'll include oil changes (I got the email for my first oil change with the button that says schedule appointment. I filled out the appointment form and got a call. She said we don't take appointments. If there is 1 person waiting it'll take an hour, 2 people waiting a couple hours. So free for the first time IF you can come back everyday and wait for hours). Then he continued to try and lease us his personal hunting land. Then we had to wait days to pick it up based on his schedule. Disappointed with the service and the car. Will not buy from here again, big mistake.

I recently purchased a used Kia Sorrento. - James

I recently purchased a used Kia Sorrento. I went for a 1st service visit last week. Everyone was very friendly. I had made a mistake on my calendar and showed up a day early. They accommodated the service that day and did not make me come back the next. The waiting area has free coffee and soda available. They do a thorough multipoint inspection. They discovered a worn serpentine belt which I had replaced. I’m about to take a very long trip and would not want to be stranded somewhere by a belt failure. They washed the car prior to returning it to me. I headed out feeling very good about the visit. Unfortunately, on the way out, I accidentally caused some damage to the facility. Their primary focus was my well-being. I was asked several times how I felt. I met the general manager who was very nice. They assisted with the insurance claim. Overall, they were friendly, accommodating, thorough, kind and empathetic. This is a top rate facility that I would recommend to everyone.

Excellent dealership to work with. Honest and upfront... - timwulf75

Excellent dealership to work with. Honest and upfront prices. Will be returning to purchase future cars.

Erin Riley was my salesperson. - dangerousdan

Erin Riley was my salesperson. I purchased a 2023 Kia Sorento. Very happy with the vehicle, so far. Erin was helpful, informative, and very patient. Would highly recommend this Dealership to anyone searching for a vehicle. Used or new!