If you are looking for a car, do yourself a favor and ask - Miguel
If you are looking for a car, do yourself a favor and ask for Allyssa. Working with Allyssa didn't feel like a typical dealership experience; it felt like we had a partner in the process. From the moment we started, she focused on making a genuine connection with us rather than just pushing for a sale. We never felt like "just another number". She was incredibly patient, kind, and completely removed the stress and pressure usually associated with buying a car.
My wife and I came in unsure of exactly what we wanted. Allyssa was very accommodating and helped us test drive both the Grand Highlander standard Hybrid and the Hybrid MAX back-to-back. That comparison was a game-changer and led us to switch our focus to the MAX, which we absolutely love. She never pressured us; she just gave us the information we needed to make the right choice.
She really went above and beyond when it came to the specific car. Even though the one we originally wanted wasn't available, she found us a different color that we didn't even know we would like, and she presented such an incredible deal that we couldn't say no.
On top of that, CMA’s flexibility was a lifesaver. We had a sick child at home, making it impossible for my wife and me to be there at the same time.
Allyssa and the team worked with us, allowing me to come in Saturday to handle my part while letting my wife finish up on Monday so she could stay home with our son. That level of understanding is
rare.
A huge shout-out to the rest of the team as well:
* Jeremy (Sales Manager): Thank you for working with Allyssa to put together a deal that made the color switch a no-brainer.
* Keith (Finance): A true professional. There was zero pressure to oversell us on products we didn't want, which made the final paperwork a breeze.
* The Support Team: To everyone in the background who worked on getting this car ready for us, thank you!
To the management team: Allyssa is a star. She turned a complicated situation into a perfect car buying experience. We will be sending everyone we know her way!
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