575 Washington Used Car Dealers

A rare buying experience in todays auto I can’t - Jasper.reese91

A rare buying experience in todays auto I can’t appreciate that more. After making a deal over the phone he went to the vehicle to check on a few questions I had and discovered some clear coat peeling. Without hesitation he assured me it would be 100% corrected the right way. And when I picked the car up it was, it looked amazing. The whole process from first phone call to delivery of the vehicle was exactly as you’d expect. Communication was outstanding with Cyrus as well. If you want a straight forward no B.S. buying experience I wouldn’t suggest going anywhere else. After a terrible buying experience earlier this year with a dealership in Bellingham (MB Motors 🤮) this has restored my faith in buying cars out of state. Thank you Cyrus and Quality Auto for an A+ buying experience!

This dealership completely ignores the pre-qualified - allen.williams2048

This dealership completely ignores the pre-qualified terms listed on the cars.com website. They use the pre-qualified terms to lure you to the dealership to then demand a totally different price and down payment. Which is false advertising at the least, and dishonest behavior at the most. Cars.com should not attach your name or list cars or dealers that do not represent you in an honest manner. You allow them to tarnish your reputation that in turn prevents repeat business. If the dealership's you are listing dishonest so are you.

A Lemon Lot - Fastcarlove

I bought a car here at Seattle Motorsports 8 months ago, the engine blew 3 months ago. Since the day I bought the car it had problems, after going to the lady that owns the dealership (Tami Green) promised me from day one that she'd do this and take care of that for me and never kept to her word. She also held my license plate hostage until I payed off a small fee and unlawfully issued me temporary plates for 4 months. After my engine blew I called her and she said bring the car in and she'll fix it and give me a loaner while it's getting fixed, that was a lie. Tami Green stole my car back and held it hostage now for 3 month's and has made up lies to me and the finance company that owns the car over and over again. I would not recommend anyone purchase a car from any of her lots as she is very shady and you'll just end up with a bad car deal, she is very unprofessional and cannot be trusted!

Never heard back after submitting request for additional - brucer223

Never heard back after submitting request for additional pictures & pricing. Nice car equipment & color but have since found a better one.

This dealership is terrible to deal with if something - RH

This dealership is terrible to deal with if something happens to the vehicle they sell you. Mike and Tom both have been unresponsive to calls for assistance after my headgasket blew 14 days after purchasing my 2015 Jeep Wrangler Rubicon. This is with the purchase of a "bumper to bumper" warranty. After 6 shops and finally finding someone to make the repairs, I still had to pay 1/2 of the $7200 charge for the repair. Not sure what the benefit of the warranty is if they don't cover repair costs. Thinking they sold me a lemon and now I'm stuck with a money pit for a vehicle. Still having issues with it since getting it back from the shop and ZERO support from Mike and Tom. Look somewhere else if you are looking for people who will do the right thing when something happens. This place isn't it.

Great customer service - Ellie

I have actually purchased 2 cars from Calidad Autos. On the first occasion the team really worked with us to find a car that fit our needs when we were in a pinch. I had the car checked out and it looked good so we bought it. They worked with us to get to a price we could afford and I really appreciated it at the time. The second car I bought ~7 months ago. I had actually been looking for a specific kind of car for about a year prior that they didn't have at the dealership when I was there before. They told me they would keep an eye open for me, but I didn't hear from them for several months and didn't think much about it (I kind of forgot about it, actually). Then I got a call from Alden out of the blue and he had come across that EXACT car and asked me if I wanted it!! I was surprised that he had even remembered! I did end up buying that car and it is awesome. I would recommend the folks at Calidad if you're looking for a nice used car. They carry great inventory and will work with you to get you into something at a price you can afford. Nice down-to-earth people!

I’m a little sad and disappointed that they sold me a car - Ana

I’m a little sad and disappointed that they sold me a car that had an empty tank. It was late in the day when I purchased it so I feel like I was bothering them with my purchase… Because of the excitement of purchasing a car, I did not check the tank and when I did and was about to say something, everyone was rushing to get out of the lot. I would have appreciated a little bit more of their time and consideration towards their customers. I asked to work with a representative there but they informed me they were unavailable, and I don’t know why they would say that.

Great Customer Service - Adi2019

They were very great in helping me find a car that would fit me. The customer service is great and the girl Maria went beyond to make the process smooth and easy. If i had any questions they would help me out. I would totally recommend anyone to come here.

Great People & Service - christyc

I recently bought a used scion from them. It was in great condition and ran perfectly. They even helped me get financed with very limited credit and a previous foreclosure. My husband is also self employeed so it was a very tough situation. They were friendly through the whole process and I would recommend them to everyone.

Flat our liars!!!! Crooks!! Dishonest ownership!!!! - elliebrad

Bought a 2007 Mini Cooper in June 2016. Car had a new cylinder head so we thought it would be a very reliable car for many years. 400 miles later it sucked 3 valves. Apparently the head had been milled too far. Went to Mike the manager and he made promise after promise to help us out. Told us to take it to his mechanic down the street. The repair shop owner waited 7 months for help from Washington Credit Kings. I mad numerous calls and personal meetings with Mike to no avail. I finally gave up and $6900 later with a new engine from BMW we got the car back today. 9 months later!!! And they also tried to suck me in on an outrageous loan for 12%. The following day after buying the car I went to BECU and got the loan at 4%!!!!!!!!! DO NOT EVEN STEP FOOT ON THIS PLACES BUSINESS. THEY DON'T GIVE A xxxx ABOUT CUSTOMERS. THEY WANT YOUR MONEY AND NOTHING ELSES!!! Email me with questions at elliebradb@aol.com

BAD customer service Never from this location again . ... - FerrisElias

BAD customer service Never from this location again . Called today talked to a guy named Dani he claims to be the manager I asked him to talk to a professional mechanic regarding my car, he answered aggressively with very rude voice NO!!! you can't and hanged up on me. called back asking to talk to the manager. He answered and said "i am the manager you don't like what you hear go and complain". just bought a new car from there was happy until i experienced bad customer service never going to do any business at westcost mazda , i will go with John hine, they are more professional

I have tried to call the dealer on the 2 numbers that are - cpa58558

I have tried to call the dealer on the 2 numbers that are listed and no answer. I called between the hours that are posted on there website.

Ryan was a pleasure to work with before, during and after - gingermikesell

Ryan was a pleasure to work with before, during and after the purchase of our new truck. His honesty and willingness to go above and beyond for his customers was a refreshing change from some of the car buying experiences I have had in the past.

Mitch Mattson is awesome 👌 👏 👍. - Solo

Mitch Mattson is awesome 👌 👏 👍...mahalos for everything you did to help us..I recommend this place to everyone..🤙🤙🤙

My wife and I just had a baby, and needed a safe reliable - Dak0n

My wife and I just had a baby, and needed a safe reliable vehicle to drive our family in, and we found what we were looking for with these guys, unfortunately it turned out to be a solid lemon. We purchased the vehicle back in Dec 2021, and as of now, the vehicle is still parked not being drivable. The people all acted friendly and helpful, but due to short staffing with their repair shop, and poor communication between them and the sales staff, the vehicle they sold us, turned out to be junk. My main regret is not reading reviews online about all the other customers that trusted them and were rewarded with unsafe garbage. Right after purchasing the vehicle we ended up having to spend over $3500 just making it road legal, and the only thing they took responsibility for was the windshield (which took several months to get them to change) and the driver headlight (which stopped working almost immediately after they claimed they fixed it, which they flat out lied about, they ghetto rigged the wiring so it would work when I picked it up, then after driving it once, stopped working). I would continue to push them to fix it correctly, but I don’t trust their shop in messing it up worst, and I don’t have 9 more months for them to supposedly fix it. These people are scam artists and liars that will do anything to save a few bucks, and have taken advantage of us, and many other people who also posted their horrible experiences with this company. I really would like to be able to drive my vehicle someday, but every day we find a new problem that we have to fix. Our only saving grace is that we recorded everything and documented everything, so hopefully some justice will come to these criminals, who think it’s ok to take advantage of a new family…

DONT RECOMMEND....bought a car from here and had it only... - Nadia2693

DONT RECOMMEND....bought a car from here and had it only for a week when it started to have problems. AJ is the worst, called him many times about the situation and he'd hang up or say he wasnt there even though I'd pass and see him outside, so we went and told him in person and he got really rude. They had the mechanic fix the situation and it still was the same, on the 2nd and 3rd time the mechanic didnt do anything and he'd drive away laughing knowing he wasn't gonna do anything to the car just to waste our time and saying, " ok ill fix it boss" while smirking like if it was a joke. They are all just BAD PEOPLE and dont waste your time for getting a hold of the owner (not aj) cause they wont ever be there when you ask, making up excuses.

excellent - Karen Johnson

Eric and his worker were amazing guys. They worked what they could too help me. I left with a car feeling good about it, They were honest guys didnt just want to throw me at just any car. But a car that would be good for me and my family and they made it in my budget. Very honest guys and not pushy at all. We took alot of time with them and made sure this was what we wanted.

They Con't Care About Their Customers - LAD

Worst experience ever, do NOT buy from them. I am 23 years old, and went to buy my first car with my dad, and I'd finally found one by the end of the week, and I needed one within two days. I spent an hour with a man named Melchor, and we confirmed we wanted it. He told us what to do, and we did it all immediately. He gave us the papers to sign. I signed them, went to the bank, spent four hours there getting a loan even though I was extremely exhausted from work. Called Avila's after the financing was confirmed to let them know the loan went through and we were heading to pick it up, and they'd sold the car out from under me already- less than 24 hours after we'd met with him. Now, there's a chance I am going to LOSE MY JOB because they sold the car they gave me the paper work for the day before. They DO NOT care about their buyers, the people they shake hands with, or families. I was so prepared and relieved to have found a car JUST in time, and now I'm completely in tears because it's going to affect my life, and I guarantee you they don't care.

Doesn't work. Don't waste your time - spokane wa

Almost impossible to have a trade in evaluated.. You must make a decision during a 2 hour test drive, but evaluation of trade takes a week. Also, during 2 separate test drives, no sales consultant called me as promised. Cumbersome system run by outside company, not Avis. A supervisor made an earnest effort to help me through the process, but there was poor follow up.

Friendly - SoBeeIt

My scion is great and so is my experience with Dan and the dealership. I will refer my family and friends to Dan so he can help them with there next vechicle purchase .

Excellent customer service, very punctual, car was very - galacticdreams

Excellent customer service, very punctual, car was very good quality at reasonable blue book price. I’m very happy with my purchase !! I highly recommend this dealer

Angela was friendly, patient and honest with us. - Autumn

Angela was friendly, patient and honest with us. I am so happy with my purchase!

didn't know that there was so much wrong with this car - rgilchrist29

didn't know that there was so much wrong with this car this car had lots of things wrong with it

Love My Van - VanMan

I want to say thanks to Mark and Rob, you guys are awesome and I love our new Van! Super Easy, and exactly the way I wanted to go through buying a car.

I contacted these guys twice about a car they have listed - Prospective Z4 Buyer

I contacted these guys twice about a car they have listed on their website and on Cars.com, but never heard back from them. Think I’ll look elsewhere for the car I want.

Super friendly and helpful. - anrai

Super friendly and helpful. They were honest and I did not feel hassled or pressured at all.

right truck , easy test drive, low pressure sales and... - bhagirarn

right truck , easy test drive, low pressure sales and reasonable price. Made the decision and though the paperwork took a long time, they delivered it with a full tank of gas. Glad I got the best truck for my needs- very clean, running great.