17 Washington Kia Dealers

Most painlessly fast , and easy experience, specially - iamprettybored5214

Most painlessly fast , and easy experience, specially with the entire family on board. Thank you Frank !!

The response to my inquiry was kind and responsive to my - marylmager730

The response to my inquiry was kind and responsive to my request. I believe the salesperson name was Nye. Nye's response was impressive. Personable and informative while honoring my situation. I always appreciate being called by name and Nye made that part of the text each time we communicated by text! Well done.

I had a great experience, I would definitely recommend my - nicole.degrande

I had a great experience, I would definitely recommend my friends and family! Thanks you!!

Going to Lee Johnson Kia has always been a pleasure. - rcarlg98014

Going to Lee Johnson Kia has always been a pleasure. They greeted me upon arriving. They checked me in and the waiting room is well equipped with coffee, tea etc. The TV is running and interesting to watch while waiting for word about my car. There is a restaurant just a few doors away, but I didn't go to it this time. When the work was done on my car I was pleasantly surprised to find they had also washed and vacuumed the car. Thanks Lee Johnson Kia.

Autumn was the best I am living my new car. - taylorlang93

Autumn was the best I am living my new car. This is the second car I have purchased at this location

They took care of my first oil change and a vehicle - Paul Mitchell

They took care of my first oil change and a vehicle recall and finished ahead of time. Nina, at the service desk, was friendly and knowledgeable and everything was great!

We recently purchased a 2024 Kia Sportage Hybrid from Kia - mgraesch

We recently purchased a 2024 Kia Sportage Hybrid from Kia of Puyallup. our sales person Rich Purdy was very helpful and knowledgeable. Very nice experience for me and my wife.

Bought two cars from them thought we’d give them a second - TronDon

Bought two cars from them thought we’d give them a second chance and the second experience was also mediocre. They don’t follow promises, forget to send you your license plate, don’t deliver on we-owes unless you remind them 3 times, the sales department and finance don’t communicate. Don’t let them near your car or buy from them.

Everyone is friendly and welcoming upon arriving at the - kshouse1

Everyone is friendly and welcoming upon arriving at the dealership. Easy to check in and out.

2016 Kia Soul EV was taken in for Turtle mode issues in - robyns

2016 Kia Soul EV was taken in for Turtle mode issues in December, 2023. No call backs, changed service managers and confused service employees have kept the xx flowing for the past 4 months. I'm sure they have no clue, and no incentive to care. Just give us our car back!

Great dealership and very knowledgeable and pleasant - Dominique

Great dealership and very knowledgeable and pleasant staff. Kudos especially to Lovante who sold us a new 2022 Kia Niro hybrid XLS, what professionalism! A fast and thorough experience.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.

Terrible - Disappointed

Salesman made lots of promise's but has not followed through with any. Supposed to get the battery replaced but has not. Supposed to receive a free first oil change but they're never available. Only got one key for the vehicle I purchased and it doesn't work on all the locks and it's broken so it won't stay on a ring. They bent me over and on this purchase

Chuck Olson KIA was changing my oil on 11. - butler.bill3

Chuck Olson KIA was changing my oil on 11.15.23 just like they always have. I've serviced my KIA there since I bought it used five or so years ago. [Great car! Overall the best car I've ever owned] The service rep called and told me I needed new front brake pads. Huh? My brakes were recently serviced. Anyway, I said go ahead. When I picked up my car, the inspection report showed that my brakes had 5mm of pad left! WHAT !?! Usually new pads are recommended at 1 or 2 mm. I called them, and I got some song and dance about one pad showing uneven wear of 3 to 5mm of life left. Really? Okay. I've never been ripped off by a Japanese car dealership, so I guess I'll go with it. But I looked up my previous records later. I had taken my Rio in there exactly 2 weeks and 280 mi before - for a recall service. They did the same inspection on my brakes. Their inspection report that day showed 7mm of brake pads remaining. Almost new! Lousy rotten crooks. I just watched a TV commercial extolling the great service of 3 generations of Olson family as car dealership owners on Aurora AV N in Seattle. It was more than I could stand. I had to drop back and write this review

Worst customer service ever. - Ruby

Worst customer service ever. The manager tried to overcharge me by giving unclear explanations and then. blaming me for not understanding - I am not an auto mechanic although I do have a PhD so I am not an idiot, Do not go here - super rude and unethical