George Gee Kia Spokane
Liberty Lake, WA
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I had a very positive experience dealing with the staff at George Gee KIA. I love my new 2024 Kia Seltos! I was so blessed to have Evan as my point of contact. He was very patient, friendly, kind, supporti at George Gee KIA. I love my new 2024 Kia Seltos! I was so blessed to have Evan as my point of contact. He was very patient, friendly, kind, supportive, and personable. He helped me tremendously with the documents I needed to send in and answered all of my many questions. By the end of the week, dealing with him on a daily basis, I felt he was a "friend in my head" lol. Jessica in the finance department was wonderful. She was very upbeat, customer-oriented, knowledgeable, and very thorough. She walked me through all of the paperwork and made sure to highlight every section I needed to sign or initial. I was very impressed with the videos that Evan encouraged me to watch on the features and functions of the KIA. These were extremely beneficial as I had no knowledge of the KIA brand. I can't say enough about this company and their exceptional customer service. I highly recommend this dealership! More
Service department is a joke! ! Several issues with lack of communication, showed up to get job done that was estimated 2 weeks earlier only to find out they didn't order some of ! Several issues with lack of communication, showed up to get job done that was estimated 2 weeks earlier only to find out they didn't order some of the parts. Called service dept 3 times on another issue. Drove 2 hour each way only to be told that Kia didn't think it was an issue. Several other issues as well. We are done with Gee Kia!! More
I came in to look at a specific vehicle and was asked what payment amount I wanted before I even got to look at it. The salesman didn't know anything about local sales tax rates, state rebate options for what payment amount I wanted before I even got to look at it. The salesman didn't know anything about local sales tax rates, state rebate options for EVs, or much about the car itself. He also didn't seem to know the actual inventory on the lot. When we left my husband was given a handshake and I was ignored, even though I was the one buying. Overall a sloppy, disappointing experience. More
We had a great experience at George Gee Kia. We came to the dealer with no knowledge of the Kia brand. After some deliberation we left 3 days later with a new Sportage. Thanks Nick!! We came to the dealer with no knowledge of the Kia brand. After some deliberation we left 3 days later with a new Sportage. Thanks Nick!! More
After dealing with a couple of dealerships and their nonstop calls, texts and emails almost hourly it was nice to find a dealership that didn't use harassment tactic. Bryce, our salesman was excellent nonstop calls, texts and emails almost hourly it was nice to find a dealership that didn't use harassment tactic. Bryce, our salesman was excellent and walked us through the whole process. He went above and beyond for us. More