17 Washington Kia Dealers

Shawn was very patient, helpful, and most importantly he - mmcmonigle

Shawn was very patient, helpful, and most importantly he listened. He explained the process and what going forward looked like.

EASY! - letsgobuyahome

EASY! QUICK! Reasonable!! Love this location by far!!!! Thank you Nadia and the service desk for being so helpful and awesome 😊

I was in a car that was barely functioning but was told - Kate Kate

I was in a car that was barely functioning but was told that it was running to industry standards by a different dealership located further north. I contacted Sunset Kia looking for any options so I wouldn’t be carless. I met with Jordan and I was surprisingly pleased to find that he was straightforward and seemingly very genuine with his desire to help customers keep moving forward. He stated the facts of my situation and was able to help me find a solution. The end result is that I am currently driving a beautiful car that is a serious upgrade to what I had and the cost is way under what I had been anticipating. Thank you Jordan! And thank you Dawn for checking in with me after I signed my paperwork! This dealership was a pleasure to work with and I will be referring as many people to them as I can.

Great dealership and very knowledgeable and pleasant - Dominique

Great dealership and very knowledgeable and pleasant staff. Kudos especially to Lovante who sold us a new 2022 Kia Niro hybrid XLS, what professionalism! A fast and thorough experience.

Rachel Blea is a wonderful salesperson to work with. - flyingequus

Rachel Blea is a wonderful salesperson to work with. She is super helpful and knowledgeable. Between the first guy who helped us (didn't catch his name!) and Anthony and Rachel it was a nice experience Easy as it could be

Great staff and buying experience during our purchase of - Ghorbani1

Great staff and buying experience during our purchase of a new Telluride at Kia of Tacoma

The people were very nice and chill at this dealership. - Summer

The people were very nice and chill at this dealership. Jeffrey Belmonte helped me out with my time there and he was very helpful throughout the test drive and discussing finance options!

The GMC SERVICE of our KIA,SORENTO, was EXCELLENT. - Carol & rick

The GMC SERVICE of our KIA,SORENTO, was EXCELLENT. The service desk personnel were informative and affable from the beginning to the end of our visit. While the wife waited, in the service center waiting room, I, with a GMC salesman, meandered over to KIA to look and learn about the electric vehicles. The wife and I are seriously believing, we will purchase an electric car,(an suv), as our next vehicle. From the moment I was handed off to Patrick Pham at KIA, he became my friend.... Thank you Patrick, KIA, GMC and of course Mr.George Gee.... Your business model considered me as the most important person of the day. God Bless you. Carol & rick

Jason was very nice. - jdm3hall

Jason was very nice. I wasn’t too happy because when I made the appt I put in the notes that my windshield wipers weren’t working well - only intermittent works which can be dangerous when it rains hard but he said they didn’t see that and I’d have to come back…but to get to these appts I have to take a day off of work. They did fix my heater, which was also broken so that was helpful although expensive.

This was my first time purchase with Kia of Puyallup, but - Kkingsfour

This was my first time purchase with Kia of Puyallup, but second Kia. Mr Drayton was very easy to work with and explained how the Costco buying program worked. He listened to what features were important and ones that were not. He scoured his inventory and all other dealer in Washington and finally found the correct fit for my price. Mr. Drayton was professional and still made me feel like I was working with a dear friend. Never did I feel rushed or pressured to add features. It was such a stressless buying experience. I highly recommend Kia of Puyallup, but I especially recommend Mr. DeSean Drayton. Thank you DeSean.

I would rate them a 0 if I could! - kmp120390

I would rate them a 0 if I could! They could care less about their customers. Our vehicle was vandalized while in possession of the dealership. They were unprofessional and could care less that our vehicle was broken into and trashed. Hey offered no help. They have so many cameras on their merchandise but when it comes to the customers parking lot (in service) they have NO CAMERAS! This dealership is garbage! Horrible customer service and they don’t stand be their word. 0 stars!! Complete trash! Don’t buy car here !!

Third time I’ve brought my car here for an oil change and - Stephen

Third time I’ve brought my car here for an oil change and it’s taken over three hours to complete and that is with an appointment. If it weren’t for the lifetime oil changes I purchased when I bought the vehicle I would never return! They obviously over book their technicians and can’t keep up with the work they have or times they promise.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 - Dan

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 services. Two were warranty related and two were oil changes. The 1st one was for a engine light that was difficult to track down so it took a couple trips.. This was a relatively new, drivetrain so I understood the challenge. Yet they kept after it and gave me a loaner even though the warranty didn't require that they do that. wice I got the day wrong yet they took my car that day rather than making me reschedule. I felt like they went the extra mile for me. Oil change prices are very reasonable, actually lower than average. They do offer services I consider unnecessary & accept it that I respectfully declined them. Each time the advisor provided a good explanation service done in a timely manner. I have no reservation in recommending them based on my experience thus far.

Terrible - Disappointed

Salesman made lots of promise's but has not followed through with any. Supposed to get the battery replaced but has not. Supposed to receive a free first oil change but they're never available. Only got one key for the vehicle I purchased and it doesn't work on all the locks and it's broken so it won't stay on a ring. They bent me over and on this purchase