20 Washington Kia Dealers

Frank Valle is the Sales Consultant we worked with to - Nancy

Frank Valle is the Sales Consultant we worked with to purchase our 2026 Sportage. He was wonderful to work with and we appreciated all the time he spent with us. I had many questions and he answered them all with kindness and patience making me feel comfortable with the whole experience. I highly recommend Frank!

I got a nail in tire on my KIA Sportage and called - cvogelbears

I got a nail in tire on my KIA Sportage and called service department to see if I could replace that tire as my new Sportage only had 1550 miles on it so tires were new also. I spoke with JP in service and he ordered me a new tire and set up an appointment for Saturday. Greeted me when I got there and kept me informed on the progress of my service. Got me all fixed and saved me from having to buy 4 new tires as others were telling me.

One of the oldest and trusted dealers in Yakima! - wesclayjr

One of the oldest and trusted dealers in Yakima!Family oriented always compedied prized. Dealer is opened seven days a week.

The salesman, sales manager and Finance Manager were - jeffmcsorley

The salesman, sales manager and Finance Manager were friendly and respectful. They also answered my questions and then explained things well.

Yes very pleased and impressed with micheal and Gianna - Alosoya22

Yes very pleased and impressed with micheal and Gianna getting me into the vehicle wanted!!

I had an excellent experience purchasing my new 2026 Kia - williamschipp

I had an excellent experience purchasing my new 2026 Kia Sportage hybrid at West Hills Kia in Bremerton WA. Colton Weeks, Jamal and Jose were all extremely helpful introducing me to a hybrid vehicle. I did not feel pressured at any time, which I really appreciated, as purchasing a car is one of the most stressful experiences to me. Many thanks to everyone at West Hills Kia!

Dealership headed over the car which had rear bumper side - Dip

Dealership headed over the car which had rear bumper side garnish was initially bit misaligned not locked properly but now it’s became loose as I realized later 2 weeks now dealer sales person don’t accept the responsibility and fix it.

Casey was very helpful and kind. - courtneymh13

Casey was very helpful and kind. Taylor is a great manager there. Great car selection.

Professional, Knowledgeable, buyer friendly, great - Statuspro

Professional, Knowledgeable, buyer friendly, great customer service, best car buying experience I have ever had.

My recent purchase was handled with professionalism, - Thanh Son

My recent purchase was handled with professionalism, Jeffrey was great, he was very helpful, and kept his promises. Good job, thank you.

I bought a truck from this dealership. - Kameron

I bought a truck from this dealership. Pricing was fair and my initial salesman was great. Even though o bought a truck I have received no less than 10 other reach outs from other salesmen saying they are reserving the truck for me and it’s still available. Absolutely TERRIBLE organization from the dealership and I would not recommend putting your name in their system if you don’t want to be hounded over and over again, even after buying a vehicle.

They will lie to you. - damayantyerk

They will lie to you. Please don't go here, they have you like 4 hour Waiting for nothing

Honestly the experience wasn’t bad. - Blurpbloop666

Honestly the experience wasn’t bad. I’m sure the guy (name I can’t remember) was tired of us because we kept negotiating price. 2017 Kia Sedona listed for 14.5K but we talked them down to 11K. A couple months ago I decided to look into my loan and see what I have left owing (usually pay extra) and the loan was the same price of the vehicle, I also put 6k as a down payment. As I’m looking through my paperwork I’m seeing a service contract fee for 3.5K. I don’t recall this being spoken about when I was doing the car buying process. My loan was for 11K which didn’t make sense to me, even with all the fees. I only noticed it a few months after paying, my fault for not looking sooner. So I feel like I was robbed of my down payment for something I’ll never use. Renton is about 2 hours away from me on a traffic free day. Speaking of the drive. There was a guy there, blonde and bright smile (name I also don’t remember) who told me to call when the license plate came in and they would MAIL them to me. I got the paper in the mail, I called and told them so they could mail it… the guy told me that because I lived in Washington that they wouldn’t/couldn't mail them and that I’d have to pick them up. Employees should be on the same page and stick to what is said and told to a customer. I’m not sure I’d come back to this place, the drive and not discussing where my down payment went was kinda upsetting. I’m not sure I’m even able to opt out of that service anymore… money wasted and money I won’t get back.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 - Dan

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 services. Two were warranty related and two were oil changes. The 1st one was for a engine light that was difficult to track down so it took a couple trips.. This was a relatively new, drivetrain so I understood the challenge. Yet they kept after it and gave me a loaner even though the warranty didn't require that they do that. wice I got the day wrong yet they took my car that day rather than making me reschedule. I felt like they went the extra mile for me. Oil change prices are very reasonable, actually lower than average. They do offer services I consider unnecessary & accept it that I respectfully declined them. Each time the advisor provided a good explanation service done in a timely manner. I have no reservation in recommending them based on my experience thus far.

Terrible - Disappointed

Salesman made lots of promise's but has not followed through with any. Supposed to get the battery replaced but has not. Supposed to receive a free first oil change but they're never available. Only got one key for the vehicle I purchased and it doesn't work on all the locks and it's broken so it won't stay on a ring. They bent me over and on this purchase

This past Saturday 11/01/2025 I was in shopping for a - jrjojola

This past Saturday 11/01/2025 I was in shopping for a certified used vehicle. Ben Rosenbloom was my sales advisor. I let him know that I was interested in a 2023 Kia Soul listed on their website and gave him the dealer stock number. He got keys, took me right to the vehicle. I told him about my interests in this, and he proceeded to let me know all the features this vehicle had to offer, besides low mileage that helped make my decision. I liked that he made me feel at ease and the benefits of choosing this vehicle. I let him know this is the vehicle I want to purchase, and we proceeded to get the sale going. I was amazed at how quick he was able to get everything going! He is a very knowledgeable sales adviser, like he told me "It's not like buying a house"! I have always had a good experience with Olympia Kia; this is my second vehicle through this dealership! Thank you, Ben, for making my day so much better! Joe Jojola