17 Washington Kia Dealers

They have gone above and beyond in trying to resolve all - judd_adams

They have gone above and beyond in trying to resolve all of the issues that we have had with the EV9. Can't thank them enough.

Great customer service from when you first step in the - Pelenakeke8

Great customer service from when you first step in the door. Sales peron along with floor manager's was awesome friendly and kind. They helped us from beginning to end. Thank you sunset kia.

Great dealership and very knowledgeable and pleasant - Dominique

Great dealership and very knowledgeable and pleasant staff. Kudos especially to Lovante who sold us a new 2022 Kia Niro hybrid XLS, what professionalism! A fast and thorough experience.

Rachel Blea is a wonderful salesperson to work with. - flyingequus

Rachel Blea is a wonderful salesperson to work with. She is super helpful and knowledgeable. Between the first guy who helped us (didn't catch his name!) and Anthony and Rachel it was a nice experience Easy as it could be

Marcus and the team at the Kia dealership were fantastic! - Cindee

Marcus and the team at the Kia dealership were fantastic! From start to finish, the experience was smooth, friendly, and pressure-free. Marcus was knowledgeable, patient, and genuinely cared about finding the right fit for me. I couldn’t be happier with my new car and the level of service I received. Highly recommend!

Abdulrahman Yousef was super helpful and flexible during - Smilesxo94

Abdulrahman Yousef was super helpful and flexible during our visit. We did not have an appointment however, he was able to manage an appointment and us at the same time. He was knowledgeable on the vehicle we were looking at and answered any questions we may have had. Made the car buying experience easy and quick.

This was a visit to get a recall notice taken care of. - Sam3

This was a visit to get a recall notice taken care of. Scheduling was quick and straightforward and Nina met me when I arrived and later was able to clear up a question I had when she promptly returned my call. All in all a pleasant experience.

There very helpfull and understanding to are recent - Danny foussard

There very helpfull and understanding to are recent problem of kia motors thank you Very much for your outstanding service

Great service! - jsb9553

Great service!!! Kia of Puyallup is the best dealership in the NW. They have the best service department and sales team!! I will always buy my cars from Kia of Puyallup

I would rate them a 0 if I could! - kmp120390

I would rate them a 0 if I could! They could care less about their customers. Our vehicle was vandalized while in possession of the dealership. They were unprofessional and could care less that our vehicle was broken into and trashed. Hey offered no help. They have so many cameras on their merchandise but when it comes to the customers parking lot (in service) they have NO CAMERAS! This dealership is garbage! Horrible customer service and they don’t stand be their word. 0 stars!! Complete trash! Don’t buy car here !!

Third time I’ve brought my car here for an oil change and - Stephen

Third time I’ve brought my car here for an oil change and it’s taken over three hours to complete and that is with an appointment. If it weren’t for the lifetime oil changes I purchased when I bought the vehicle I would never return! They obviously over book their technicians and can’t keep up with the work they have or times they promise.

Very disappointed. - Mary

Very disappointed. I purchased a new 2023 Kia NIRO. When I got home, I noticed an open safety recall on my app. When i got my new plates, I asked about the safety recall. No one in service, so no answers. Asked about how to use my digital key and get it set up. No one in sales knew how to do this. I took the car in for my first oil change. i get it back, the safety recall was not fixed. The car was not washed, not vacuumed. For a $120 oil change, I would expect that. Service had my car the entire day so the argument that it was too cold (freezing) to wash the car in the morning is not valid. So, I have had my car for 6 months, still have an open safety recall and still can't use my digital key. When I call the service dept, I get a recording, leave a message, no one calls back. I have to keep calling until someone actually picks up.

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 - Dan

I have had my 2019 Kia Niro PHEV at Chuck Olsens for 4 services. Two were warranty related and two were oil changes. The 1st one was for a engine light that was difficult to track down so it took a couple trips.. This was a relatively new, drivetrain so I understood the challenge. Yet they kept after it and gave me a loaner even though the warranty didn't require that they do that. wice I got the day wrong yet they took my car that day rather than making me reschedule. I felt like they went the extra mile for me. Oil change prices are very reasonable, actually lower than average. They do offer services I consider unnecessary & accept it that I respectfully declined them. Each time the advisor provided a good explanation service done in a timely manner. I have no reservation in recommending them based on my experience thus far.

Terrible - Disappointed

Salesman made lots of promise's but has not followed through with any. Supposed to get the battery replaced but has not. Supposed to receive a free first oil change but they're never available. Only got one key for the vehicle I purchased and it doesn't work on all the locks and it's broken so it won't stay on a ring. They bent me over and on this purchase