I followed my service advisor to this dealership. - Brandon
I followed my service advisor to this dealership. Car broke down and so I had my fuel pump replaced here. It was replaced but they sent my car back to me with bad brake fluid which is a big no-no, all dealers are supposed to do a courtesy flush.
This is my 2nd dodge vehicle to have fuel issues and so they agreed to replace my fuel tank although it would take some time for it to arrive. I got confirmation that it arrived, but I needed a loaner car given this is my only vehicle. This dealership for some reason has major difficulties giving out loaners and my service advisor said they’d let me know when they have one. I NEVER received that phone call. Called my previous dealer to complain and see if they could help, they just contacted them and told them to keep their word. When I spoke to them again, they informed me they didn’t even know if they still had my replacement tank. Never got a call from them again. My car completely broke down and I gave up. Terrible experience, huge lack of customer service.
I’ll never buy another dodge.
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