Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Seattle Jeep

Seattle, WA

Overview
Employees
Reviews
Vehicles
4.6
1,065 Reviews
Contact Dealership
View Awards

13733 Aurora Ave N

Seattle, WA

98133

Directions

By Type

Showing 1,065 reviews

May 14, 2024

I got an appointment quickly. Noah handled things efficiently and professionally The repair was done properly More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah M.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Helpful
May 12, 2024

Fast and professional service! George was great and got everything handled for me quick and efficient, and let me know what's going to be due for next service, which is super helpf More

by koolteskip
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Seattle Jeep responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! David Granger General Manager david@seattleautofamily.com

Helpful
May 12, 2024

Seattle Jeep went out of there way to make this a pleasant experience, I had went to another dealership because I didn't trust you now I'm back and so is the trust. More

by JAMES_22179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Seattle Jeep responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day! David Granger General Manager david@seattleautofamily.com

Helpful
May 11, 2024

Good customer service. My transmission is shifting much better and the engine runs very well. More

by csala408
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Seattle Jeep responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Helpful
May 09, 2024

The dealer has not provided the charging cable or the middle row headrests that were supposed to accompany the car three weeks after we bought it. Those were in the contract. The dealership did not clean More

by sv206
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Kim
Report | Print
May 10, 2024 -

Seattle Jeep responded

Hello, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

Helpful
May 04, 2024

Sage and Eliza are always great service agents for me. Attentive and thorough Very thoughtful. I trust them to know what my Jeep needs. Thank you. More

by JMOSMITH11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sage E.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris, Tara,
Report | Print
May 06, 2024 -

Seattle Jeep responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Seattle Jeep! We are always more than happy to assist you if anything else comes up. Take care! David Granger General Manager david@seattleautofamily.com

Helpful
May 04, 2024

Eliza was great. Got me in and out of service very quickly. Greatly appreciate it. More

by Will
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eliza S.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Seattle Jeep responded

Hi Will, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! David Granger General Manager david@seattleautofamily.com

Helpful
May 02, 2024

I’ve been going to this dealership’s for 20 years and bought multiple cars from Jay Fahd. I think the dealership under current ownership seems. More organized and professional. James, whose w went th More

by john@met-cos.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James G.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eliza S.
4.0
This rating includes all reviews, with more weight given to recent reviews.
George C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Seattle Jeep responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help! David Granger General Manager david@seattleautofamily.com

Helpful
May 02, 2024

$50 for a cabin air filter that’s cost $16 on the Mopar website plus $50 to install which takes less than 5 mins makes me feel like I was overcharged by a large amount. No one could find my bumper to bu More

by MANNERS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George C.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

Seattle Jeep responded

Hi, it is disappointing for us to hear that your experience was anything less than great. We would like the opportunity to address your concerns. Please reach out to us directly when you have a chance. Thank you, and we look forward to hearing from you. David Granger General Manager david@seattleautofamily.com

Helpful
May 01, 2024

Just drove the jeep 8k miles since i bought it. I got extended warranty as well. Got the service estimate of $2k just after 8000 miles. Moreover i got 4x4 service estimate for $400 which i was assu More

by SUKHRAJ.DHOOT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eliza S.
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 03, 2024 -

Seattle Jeep responded

Hello, it is disappointing for us to hear that your experience was anything less than great. We'd like the opportunity to discuss this with you. Please reach out to us at your earliest convenience to discuss how we can turn your experience into a positive one. David Granger General Manager david@seattleautofamily.com.

Helpful
1
2
...
107