931 Virginia Used Car Dealers

Great customer service and support! - charliejf2408

Great customer service and support! Eileen is very supportive and full of knowledge! Thank you a lot!

I recently purchased a 2025 Mazda CX-90 Turbo Premium - Cheryllong1978

I recently purchased a 2025 Mazda CX-90 Turbo Premium from Safford Mazda in Fredericksburg, VA, and I must say — the entire experience was exceptional. Initially we were greeted by a gentleman whose name I unfortunately can’t recall — though he mentioned his father calls him “Lurch” and he works in advertising with the dealership from my understanding. I believe his name may be Jeremy. We were first greeted by Jeremy while we were randomly looking at vehicles, as all other sales reps were with customers at the time. His friendly assistance helped set the tone for the visit. Like many people, I typically don’t look forward to the car-buying process. However, from the moment we arrived, we were treated with professionalism, patience, and genuine care — especially by our salesman, Joshua Gordon, who was outstanding throughout. He remained calm, courteous, and incredibly patient as my significant other took her time weighing the many options in models, type, trim, and other features — as she rightly should for such an important purchase. To make the situation even more challenging, we had our 13-year-old with us the entire day. That said, Joshua went above and beyond, even buying us lunch while we or should I say she was making her decision. The thoughtful gesture we truly appreciated. Mr. Gordon’s attentiveness and remarkable service left a lasting impression, but he wasn’t the only one who made our visit great. I want to acknowledge Sales Manager Darien Dews, Business Manager David Way and Carol Edwards who were excellent as well. This was actually our second vehicle purchased from the Safford dealerships (Mazda/Kia), and both experiences have been smooth, respectful, and pleasant. While I’m not usually one to recommend a car dealership, if you’re in the market for a vehicle, I can confidently say that Safford dealerships in Fredericksburg would be my first choice.

Jay Edghill is extremely helpful! - olliges.k

Jay Edghill is extremely helpful! He answered all my questions thoroughly and made me feel comfortable through the process.

Courteous, professional, liked the detail explanation of - maberj

Courteous, professional, liked the detail explanation of work needed. Show room area was a bit cluttered and not well laid out, felt in the way.

Super easy to work with! - Laura Garmon

Super easy to work with! People were very nice and sweet! Highly Recommended! Loved them!

I had a great and excellent service from Mr. - Jez

I had a great and excellent service from Mr. Roger Hodges in my first visit. I have little knowledge about cars and so he made sure i understood well on what he needs to do in my car by explaining it thoroughly. I probably go back in there.

I would like to take this time and thank Mr Joshua - pullenKeith65

I would like to take this time and thank Mr Joshua Pollard for his professionalism and support in purchasing my new 2025 Rav 4 he was great very knowledgeable of the vehicle and very patient. Thank you Joshua

I was very pleased with the customer service Mark - Juan Moran

I was very pleased with the customer service Mark Schlenker from Manassas Joyce Koons Honda provided me with during my service.

Augusta made my recent car purchase a very pleasant - dancncats

Augusta made my recent car purchase a very pleasant experience. She did everything she could to make sure I left a happy customer. She is a definite asset to CMA's Colonial Honda. I am a loyal customer as this was my 3rd car purchase at Colonial Honda. I also bring my vehicles to be serviced here.

Assistant Service Manager David Martin is a rock star. - PEVERETT

Assistant Service Manager David Martin is a rock star. He cares for customers, knows the business cold, goes the extra 3 miles, treats customers with respect and is a great representative for Ourisman. I've bought 3 Toyotas from the dealership, and more importantly (since profit margins are higher), GLADLY service them at the dealership. But not only that--I now bring a competitor's car for service, because David went out of his way to help. Great job!

I had been in email contact with Kristin Thoms for - Lee

I had been in email contact with Kristin Thoms for several months prior to my visit to Hall Toyota. I told her I wanted a 2025 version of the Camry SE I had bought in 2021 and which I felt was perfect for me. She assured me they could provide me with the exact vehicle I wanted. When I visited Hall in early June, Kristin arranged for the current version to be delivered in a matter of a few days. We then went on a demo ride and she explained the car's new features, such as the silent startup. She was pleasant and professional the entire time. I highly recommend her as a sales agent.

They made us feel special. - Jvlelah

They made us feel special. Got car service from them to Costco while they worked on the car. Frenchie was very helpful explaining the features of the car! They are very polite and kind!

Mike at Front Royal Buick GMC was great! - Caroline Walker

Mike at Front Royal Buick GMC was great! He helped me pick the perfect vehicle. It runs so well and I absolutely love it! The whole buying process was easy and stress free and he took care of everything. I highly recommend this dealership. Caroline Walker

On Friday, May 23rd, my wife told me her Subaru Impreza - Ivan M.

On Friday, May 23rd, my wife told me her Subaru Impreza was showing "lights" on the dashboard, and asked me to check them. I realized the "Air Pressure" icon was on, tried to put some air on the back left tire, at no avail. I decided to take it to Tires Plus in Hagerstown, MD, where she has her clinic. We dropped the car almost at closing time, they will give us a call on Saturday to let us know the damage and the cost for repair. Mid morning Saturday I got a phone call, and though all we wanted was the tire repaired, he read to me a laundry list of issues that, allegedly, were wrong with our car, alignment, oil change, and what not, most of the stuff had nothing to do with our tire. Besides, I took the car for maintenance less than a month ago. They told us the tire could not be repaired, which I was expecting, and given the car, like all Subaru, is an All Wheel Drive, we needed to buy two tires for the back, not just replaced the damaged tire. Long story short, the two tires plus all the tune up were close to $900.00. I smelled rat, told him I had to talk to my wife about it, will call him back. It was Saturday, my wife was still sleeping, only day he can sleep late, I had no intentions to wake her up. I called Subaru of Winchester, Service Department, and asked for Brad Elmore, who I relate the most for maintenance and care of our vehicles, the Impreza and the Forester SUV. He wasn't there but I had Logan on the phone, always ready to help. I explained to him our predicament, and he was clear that if the tire had to be replaced, it had to shaved to adjust it to the other tires. I understood it was a more complex operation than I originally thought, thanked Logan for the counseling, and next I called Tires Plus, I told them we didn't want any work done, we'd pick up the car on Monday, thank you very much. After picking up the car, I realized the tire was low, the Air Pressure icon was up, which forced me to replace it for the spare tire, and drove to Winchester. I called Subaru of Winchester, Brad was in already that day, explained to him what transpired, he told me just come over, we'll take care of it. I got there at @ 11:45 AM, and told Brad I will wait for a while, but if it turned out to be a bigger issue, I would get a loaner and go home. At 12:15 AM, Brad came to talk to me, explained that my suspicions about Tires Plus had been confirmed, and he continued to explain what happened to the tire. I thanked him and told him no problem, I'd continue to wait. He said "No, the tire has already been repaired, you're ready to go." I couldn't believe my ears, reason I didn't understand what he was telling me the first time, that the job was already done. I went back to his station, still in shock, and asked him how much was for the job. He said nothing, courtesy of CMA's Subaru of Winchester. I thanked him profusely, but he was not done yet, he handed me a ticket for a car wash at the place they wash their cars. I don't believe in "luck," luck doesn't exist, you're either blessed, or you're not. For me, it was a blessed day, thanks to The Most High, to CMA's Subaru of Winchester, and their employees, Logan with his advise, which helped us make the right decisions, and Brad Elmore with his finesse and care, extending CMA's Subaru of Winchester's courtesy to us. Besides saving us money, taking our car to CMA's Subaru of Winchester was the right decision, as they have the expertise and the experience to take care of our vehicles, reason we go to them, despite having other dealerships closer to us. Talking to Brad before leaving for home, I told him about the estimate from Tires Plus, and explained that in all my reviews, I always put emphasis on TRUST, with capital letters. TRUST is the reason we have consistently taken our cars to CMA's Subaru of Winchester, because we know of their commitment to honesty. TRUST is the reason CMA's Subaru of Winchester has our undivided loyalty. Ivan Menjivar

We were very pleased with the service from Shaun - wilsonrosemary98

We were very pleased with the service from Shaun Franck,he was so patient and curtious and during the time of the purchase we loved the way he kept us comfortable and in laughter,we loved that,gave us time to talk in private to discuss the final purchace we would come back and recommend family and friends to Shaun Franck

Servicing my auto has been handled with excellence. - Vanessa Thompson

Servicing my auto has been handled with excellence. Mr Scott has been informative , thorough and thoughtful at each visit . T I will continue scheduling appointments for maintenance . It’s service I can trust !

As always, another great job completed. - bagss

As always, another great job completed. John and Sam took care of everything. Thank you.

I had the pleasure of working with Natalie, and she was - larnette7

I had the pleasure of working with Natalie, and she was absolutely wonderful—I couldn't have asked for a better salesperson. I sent in my information ahead of time and knew exactly what I wanted before I arrived. When I got there, Natalie had everything prepared, and the finance team was ready to go once I was satisfied with the vehicle—which I was! Natalie made the entire experience seamless and enjoyable. If you're in the market for a new or used car, I highly recommend visiting her at Hall Acura. I promise you won’t be disappointed. Thank you, Natalie, for your professionalism and kindness!

Crossroads Ford has a first class showroom, huge - jonekelly

Crossroads Ford has a first class showroom, huge inventory , friendly and helpful personnel. It was such an easy process buying a new Maverick with employee pricing. I would definitely buy a new car here again and recommend to family.

The young lady who help me was wonderful. - ddb1701

The young lady who help me was wonderful. Made sure everything was done as I ask

I purchased a Certified Used 2016 Ram 1500 pickup from - rtomhave

I purchased a Certified Used 2016 Ram 1500 pickup from Marlow Motor Company on March 16, 2024. The vehicle was purchased at 80,000 miles. Since that time I have had two service appointments at Marlow Motors with oil changes, tire rotations, and inspections. I have had the battery replaced, replaced the serpentine belt, replaced the CPCH and valve-purge control, and spent $970.50 in parts and labor along the way. Then, on March 3, 2025, after just over 10,000 driving miles in the first year, I was due for inspection. I confidently returned to Marlowe for the inspection thinking that since the purchase of a Certified Used Vehicle, regularity of service and inspections, and just over 10,000 miles of usage in the first year, I would pay my $20 for a successful inspection and be on my way. Some time later while in the waiting room, I received a text telling me that my vehicle had failed inspection and that there were 5 items that "required immediate attention" to the tune of $1683.58. Fourth on the list of these items was "Replace Rear Brake Pads and Resurface Rotos." A service representative soon joined me in the waiting room to further explain that it was the brakes that had failed inspection. The first three items on the "requires immediate attention" list included brake fluid exchange service and four-wheel alignment, and differential service. The fifth item was "replacing cabin air filter" which I was pretty sure did not "require immediate attention" in relation to a state inspection. I asked the service representative what it meant to purchase a Certified Used Vehicle and he mumbled that everything is in working order and safe. When I queried how the brakes of a Certified Used Vehicle could be deemed unsafe with only 10,000 miles of usage, I was told that the inspector did not look at my purchase and service history. I told him that I had lost trust and confidence in Marlowe Motors as my service shop and how disappointed I was in that I was planning to continue my service with them for the vehicle, but now simply wanted my vehicle returned. They had lost me as a customer. For the cost of $22.87 and a failed inspection sticker in my windshield, I went to another local state inspector, paid my $20 and passed inspection. Lesson learned.

Have been coming to this place since 2015 when I bought - irina.varchena

Have been coming to this place since 2015 when I bought my first Subaru. They are wonderful. Fast, very professional. My daughter coming from Alexandria Virginia to service her and her husband Subarus with RK Subary. Highly recommend.

I have been happy with Ken Orr in service he's very - Judyjen59

I have been happy with Ken Orr in service he's very courteous and helpful. Ken has always went above and beyond to take care of me and my car. I love him as a service advisor.

I enjoyed my car shopping experience at Pohanka Acura. - Marketa

I enjoyed my car shopping experience at Pohanka Acura. The process was efficient and smooth because of an excellent customer service that I received from Mr. Yong Kim. He answered all my questions and offered different options for me to consider.

Refused to let me test drive the vehicle unless I bought - Rich

Refused to let me test drive the vehicle unless I bought the vehicle. Had me drive over an hour away to look at a Civic Si. I was never informed of this before driving out of town to the dealership. Took my business elsewhere and bought an Si.

We received excellent services as always! - Lulu

We received excellent services as always! They were very patient to explain all the details to us.

Always friendly and curious and willing to answer any and - Btac47

Always friendly and curious and willing to answer any and all questions that I may have.

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

Had a great experience in my purchase of 2023 Pacific. - glaundry71153

Had a great experience in my purchase of 2023 Pacific. Matthew, salesperso, was fantastic. Hardworking, great communicator , well organized and very friendly.

The quality of service/labor/parts at Pohanka Chevrolet - Becky G.

The quality of service/labor/parts at Pohanka Chevrolet is very high and I rely on it. Adam is always a huge help and he explains everything very well. He works with me to find the right coupons which is very nice. It's one thing to buy the car there, it's another to keep coming back for service! I plan to keep coming back! Thank you!