927 Virginia Used Car Dealers

I had an excellent experience with this dealership. - slighjs

I had an excellent experience with this dealership. Sawyer was outstanding. He was professional, accommodating and very pleasant. He gave me absolutely everything I wanted in terms of information and service. I highly recommend HoneyCar in Winchester.

I had a terrible experience buying a new Odyssey. - Tales musket

I had a terrible experience buying a new Odyssey. It began with shady financing tactics when I was pre-approved by my credit union. Then, the Odyssey didn’t pass the pre-sale inspection so everything was delayed while they fixed a safety issue. After all the paperwork was done I found that they tried to hide damage to multiple areas caused by the shop technician when fixing the safety issue. Ray Morton was unprofessional and confrontational and had me wait past 9:00 pm on a Sunday while he helped another customer. It was a nightmare even after that with the replacement Odyssey and their office forgetting to register it in the time frame. They changed the Honda Service Pass terms without telling me. I wouldn’t recommend risking having a similar experience. There are lots of Honda dealers in the area.

The purchase was smooth. - Sazzadulhoque2

The purchase was smooth. They made it very easy to go through. Nicely explained and compared all the trim as i wanted. Great service!!

Keith Wyatt goes above and beyond to take care of his - Tammy V

Keith Wyatt goes above and beyond to take care of his customers. Ask for him!

Everyone at the dealership is very friendly and helpful. - Donna

Everyone at the dealership is very friendly and helpful. They do their best to make sure you are satisfied and happy.

My son had the pleasure of working with Tiffany to buy - Kevin

My son had the pleasure of working with Tiffany to buy his first new car. The one he wanted wasn’t available for about a month, so he put down a deposit and waited. Unfortunately, while waiting, his current car started having issues, and he had to find something else quickly. He ended up needing to cancel his order and get his deposit back. Tiffany was incredibly understanding and kind throughout the whole process, even though it meant losing a sale. We really enjoyed working with her and getting to know her! In fact, we had such a great experience that we ended up chatting with her about a car for ourselves—and today, we made that purchase! Huge shout-out to Tiffany for making the entire process smooth, stress-free, and enjoyable. Highly recommend working with her!

Trenton, my salesman, was a lot of fun. - sam

Trenton, my salesman, was a lot of fun. He was very knowledgeable about the dealership and the Colorado I was interested in. When I saw it in the showroom, I was convinced the dealership cared about their new vehicles and I was sold (don't tell the sales manager). We worked together until I was comfortable with the final purchase price. Very smooth process. Sam P.

Great service! - mcusick1

Great service! Preston Hall did a great job with our 2017 Escape and 2019 Subaru! Preston goes above and beyond what was expected, thank you Preston!

The service was great. - jamil

The service was great. The team was curious and very nice. It took a little more time as they were very busy. The dealership clean organized and coffee and snacks are very nice touch

My son needed a car immediately (he had hit a bear near - jsaur002

My son needed a car immediately (he had hit a bear near Roanoke with his 2013 Yaris, and the airbags deployed...), so we went down to the dealership and spoke with Chandler Price on a Saturday afternoon. We wanted a Corolla hatchback, white, new. He was able to find one, and get deliver it to us Sunday afternoon! Very pleased, and very thankful!

I love my new car! - snbutler2000

I love my new car! I went into Safford Brown Mazda Alexandria on Thursday expecting the stereotypical dealership BUT I was pleasantly surprised. After several months of research and several dealerships later, Mazda was a constant in my search. Key players in this lovely experience were Alex Stofko, Yahya Faiz, and one of the managers. As a girl buying her first car, it is daunting, but they improved the process. Even as a ball of nerves, I was given amazing advice and customer service. They went above and beyond. I walked away feeling a bit better as I ran back to work. I came back later in the week so they could go over all the features that my car has as insisted by Yayah. so when I came back, Alex took the time to go over it and even at 22 degrees outside didn't rush and asked if I understood. I felt heard and seen and could not recommend this dealership more for having a safe car and safe process for young women. To think I was going to do business with another Safford brown Mazda in Virginia. Please make the trip to check out this one! I feel amazing about my purchase and you should too! (If I can help just one person in their search, I'll be happy.)

I couldn't have asked for a better experience in buying a - eifferblue1

I couldn't have asked for a better experience in buying a car. Pauline helped me test-drive and purchase a Nissan Altima. She was polite, honest, informative, and helped me through every step of the way. I am very thankful to everyone at Fairfax Motors who helped me with the car-buying process!

I'm gonna give them half the rating because I take - nikiasr907

I'm gonna give them half the rating because I take ownership is dissatisfaction. Went there the look at a car a high end car! First mistake is not letting me test drive the 70,000.00 car. The excuse was we don't want to put miles on it ! How do you interest buyers if they can't even text the car before purchase ! Then after paperwork was completed they called after I sent a message to the sales lady I won't mention by name telling her that I changed my mind ! Not 5 minutes later the finance manger calls me and tells me to come pick up the car. I took my time to think about it ! Next day we have a snow storm, closing all areas for 2 days. Then the morning after the storm I receive a email from the sales lady asking me could she answer any further questions ! I decided to call her and tell her that I would be by today and she tells me, " her finance manager don't know his name don't care really, the guy set up a buy for the car meanwhile I'm thinking they are closed because of the weather ! Then she had to nerve to ask me was I interested in a suv ! Why HE Double Hockey Sticks No !!!! I asked the sales lady's, " was he gonna call Me? She replied , " he said he tried to call you several times ", which was a crock, and he left no message ! So therefore I cannot recommend this place and I won't be back. Sort of like snake oil ! I do accept my wrong in this transaction! I took the time to think about it and get ahold of my insurance to check rates. All for nothing, I will take great pleasure going to another dealership! Could not even get a test drive ! Got a finger for ya !

I mistakenly left a review last week slamming their - willsonwr

I mistakenly left a review last week slamming their responsiveness with One star. Turns I was using the wrong emails to contact them. Ig nore that post.

My automobile was serviced on February 16th, 2024, for an - Manny

My automobile was serviced on February 16th, 2024, for an oil change and to address a coolant leak. The service was prompt and offered at a fair price. Charlie Bacs, the service consultant, demonstrated professionalism, transparency, and honesty. Rarely do I feel at ease while visiting a dealership, as I usually sense someone attempting to use or take advantage of me. Thank you, Charlie, for your support and assistance!

Bodie sigmon did a great job when we bought our wrangler - Connerfreda2

Bodie sigmon did a great job when we bought our wrangler and gladiator! He was very knowledgeable and helped explain everything! If you go to Duncan, ask for Bodie sigmon!

The sales person is as kind and answered all my - elsa

The sales person is as kind and answered all my questions. I got a good deal also.

I had Domita she make sure you leave the lot with a car - lonewxlf14

I had Domita she make sure you leave the lot with a car this was amazing experience

I think the sale coordinator Jon was very helpful and - Dwyant72

I think the sale coordinator Jon was very helpful and nice while taking the test drive and he was quick with info on our vehicle to purchase

I took my car in for maintenance and was kept totally - pzerkowPZ

I took my car in for maintenance and was kept totally informed by Robert Castro. My valet driver when picking up my car was kind and courteous.

I walked onto the parking lot at Safford Brown Honda and - lladamsjr

I walked onto the parking lot at Safford Brown Honda and was greeted by Lilian Chow-Futtner, I had been thinking about buying a Honda Accord and she was great in listning to exactly what I wanted in a car. Needless to say, I sat down with her and in a short period of time I was driving off with the car of my dreams. Thank you, Lilian for your patience and effort to give me what I wanted!

When looking for a new car - I was lucky to work with - AlyssaRenee

When looking for a new car - I was lucky to work with Elden at Classic Nissan Williamsburg. He was knowledgeable and worked with me with every question I had, small or big! He made the process as personable as possible. Sometimes buying a car can be overwhelming, sometimes feeling as though you are just a "sale"... not this time! If I or anyone I know is ever looking for a car, I will make sure to point them to Classic Nissan Williamsburg and Elden!

I had a great experience today with Baika Ochir of - Tpostin

I had a great experience today with Baika Ochir of Precise Automotive Group. After having a bad experience across the street with another dealer who had tacked on over $3,000 in fees for a 2014 Lexus, I ended up buying a 2016 Acura MDX in excellent condition for $2,000 less. I really appreciate their patience and flexibility as I looked at several cars. The overall experience was very good and I would recommend others in need of a used car to please give them a try.

On my way between Montreal and Florida, my jeep - Jeff

On my way between Montreal and Florida, my jeep experienced bad misfires on the 95 near Washington. I managed to go to Ourisman's in Woodbridge and John Davitt took care of us very professionally. Once the diagnosis was made (very quickly), he worked hard to get us back on the road as soon as possible so that we could enjoy our family vacation. Simply the best! Thank you, John!

Andrew is my service advisor and he does a great job. - jsambaldea

Andrew is my service advisor and he does a great job. I had to work with Destiny on my Saturday service and wasn’t thrilled about working with her. I dropped my truck off with Andrew and we went over the services I needed to get, he understood I would be back the following month to get the brake fluid flushed. No pressure with Andrew. Destiny tried upselling services that I already went over with Andrew and selling services that was completed before I left Texas a couple months ago. Not sure if the mechanic really looked at things but just tried to upsell un needed services. After telling Destiny I didn’t need these services and the others I had discussed with Andrew about getting them done the following month she said my truck would be ready in 20 minutes. I arrived almost a hour later just for her to tell me she is busy with 4 other ticket before me and I would have to wait in the waiting room. She never came and got me so I went to inquire if she was done. Really wasn’t happy with this service experience. Tires were rotated but the pressures were not check as they were off between 5-10psi. I hope my next experience will be better. I gave a decent review because Andrew is very helpful and not pushy.

I recently purchased a vehicle and it has been one of the - Andrew

I recently purchased a vehicle and it has been one of the best experiences I've had lately, I felt very good during the whole process, all my questions were answered, I recommend it 100%.

Miguel in sales was a fantastic person to work with - Apribs33

Miguel in sales was a fantastic person to work with during the sales process. He answered all of our questions and was transparent. He went above and beyond to address all of our concerns. Leesburg was ultimately a great customer experience. Would definitely recommend

Eight days in service before receiving first call, no - srscheel56

Eight days in service before receiving first call, no loaner cars or shuttle service. Which GENISIS guarantees

Keith Morris helped me buy a RAV4 hybrid and it was a - oconnordenise06

Keith Morris helped me buy a RAV4 hybrid and it was a great experience. Service was great and the car was worth the wait. Keith kept me informed throughout of when the car would be available. Purchasing the vehicle was timely and informative. Thank you Haley Toyota.

We went as we were looking at options to buy a Prius. - garjain

We went as we were looking at options to buy a Prius. At the dealership, we came to know they are not selling this model because of some recall. Beyond that, no one was interested in even giving us any information. After some wait we were told to talk to Omar as he knows all about Prius. But it seemed like he didn't know the difference between the Prius models and kept referring to an online portal. He appeared not to be hearing us and was just trying to sell us other models which they had in stock even after we had told him what we were looking for. And when we asked him to give us the buy-back value for our present Prius, he brushed us off with some logic that did not make sense.