Richmond BMW Midlothian

I can’t say enough! I felt appreciated for my loyalty and walked out with a great deal on a beautiful car. I’ve never loved a car so much. Thanks to Alex, Kirk and Mason I felt appreciated for my loyalty and walked out with a great deal on a beautiful car. I’ve never loved a car so much. Thanks to Alex, Kirk and Mason. More

Great experience from start to finish. We worked mainly with Kirk, but also Aaron and special shout out to Anneliese who really worked hard to make us happy and confident in our purchase. We worked mainly with Kirk, but also Aaron and special shout out to Anneliese who really worked hard to make us happy and confident in our purchase. No doubt, will highly recommend this dealership and we look forward to working with them for future needs. More

Sales process OK. Shipping had issues and no cord included with a CPO PHEV. Back office paperwork was abysmal. Caused credit union threats, delayed tags and, from sign Shipping had issues and no cord included with a CPO PHEV. Back office paperwork was abysmal. Caused credit union threats, delayed tags and, from signing March 20, I still don't have a copy of my signing packet on June 10. More

They always take care of me and make sure it is easy and painless for anything I need. painless for anything I need. More

Friendly without being "fake". Professional. They really seem to be proud of their vehicles. Each person we met was memorable, which I have never experienced at any dealership in m Professional. They really seem to be proud of their vehicles. Each person we met was memorable, which I have never experienced at any dealership in my life. Very happy with my decision to buy there. More

Recently purchased my second BMW from Midlothian BMW. I had the BEST experience!! Kirk was extremely knowledgeable and a complete pleasure to work with. I have been a customer with this dealership for I had the BEST experience!! Kirk was extremely knowledgeable and a complete pleasure to work with. I have been a customer with this dealership for over 20 years and look forward to continued top notch service on my new purchase. More

Very accommodating and professional! They were more than willing to work a deal I could live with. They were more than willing to work a deal I could live with. More

The team is amazing and work together with such synerg. You can tell they love what they do and it shows. You can tell they love what they do and it shows. More

The whole team was Amazing! !! My sales man Balaji Rajamohan Professionalism was excellent! The manager EJ Hill was awesome and professional as well!!! The Finance/Lease Dept. An !! My sales man Balaji Rajamohan Professionalism was excellent! The manager EJ Hill was awesome and professional as well!!! The Finance/Lease Dept. Anneliese Bull was extremely professional as well! She was amazing. Their customer service skills are phenomenal!!! I absolutely love my new car! More

Anneliese Bull in the finance department at BMW Midlothian is bright, personable and professional. She made it our best car buying experience we have ever had. Five stars for her fabulous personali Midlothian is bright, personable and professional. She made it our best car buying experience we have ever had. Five stars for her fabulous personality, professionalism and positive attitude. Highly recommend asking for her! More