Looked online for a few weeks for a 2nd gen Honda Pilot - wacaton4425
Looked online for a few weeks for a 2nd gen Honda Pilot with low miles. Auto Trademark had the nicest one I could find. Talked with Farhan a few times before I went up to see it and try it out. I'm about 2 hours away. Tried it out on a Sunday, Didn't tell anyone I was coming up and had a little scare when I passed it on the way to the dealership, but the gentleman trying it out didn't take it. I put down a deposit with Zeshan, (really nice guy), and went back the following week to pick it up. All the guys in the office were great and got things rolling smoothly. Loved the vehicle. Low miles and in great shape. Got it home and parked it in my driveway and when I looked out my second story window the next morning saw a big spot on the roof with missing paint, (Hondas inferior paint jobs!) Neither the shop or myself noticed this during our inspection of it. Called Farhan immediately and sent him some pictures. As soon as he saw the pics he said that this is definately unacceptable and had me bring it back to them. He had the body shop strip it all down and paint the whole roof for me and apologized for not catching it sooner. Had it ready in a few days for me to pick up. If I need or want another car will definately go back to see these guys. They did not have to fix the roof, (bought as is), but they did the right thing. These guys have my vote. Thanks again Farhan!
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