I bought a truck from them that was fraudulently - CNS23072
I bought a truck from them that was fraudulently presented and sold as Nissan CPO including a CPO-Wrap warranty. Shortly after delivery, many issues were found outside Nissan's standards. I discovered it wasn't certified legitimately, no inspection and reconditioning as required by Nissan. Initially they insisted I made a mistake, that the truck was sold as dealer certified, not Nissan Certified. If I had not purchased the CPO-Wrap contract (only applicable on CPO vehicles) I would have been stuck with a truck that wasn't as presented and worthless warranty - a victim of their deception.
They implied they could certify post-sale but they were going to certify without the reconditioning needed to address some issues found, then have me try to get repairs made under warranty so Nissan would be paying for repairs the dealer should have. I learned that Nissan could deny warranty claims and invalidate the CPO-Wrap warranty.
I sent a demand letter for return of the truck and refund of what I paid. They said they would buy the truck back but I would be out over $1400 in taxes and fees even though in cases of fraud, a dealer must make the customer whole.
The reason given for not refunding taxes was that it has already been paid on my behalf. In this scenario, there's no financial impact to the dealer if they refund taxes, they just file an amended return or take a credit on the next return.
Between taxes, fuel wasted and accessories purchased for a truck I no longer have, I'm out over $3,000.
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