15 Virginia Mercedes-Benz Dealers

Perma Plate charge should be optional for customer. - ron_grif

Perma Plate charge should be optional for customer. Price gouging on something that is non negotiable because it is already complete. Every customer should have the choice. Also ended up in the total cost for the vehicle, which means taxes are paid on the Perma Pate as well. Just not right

Professional but extremely friendly and want to be - Hayden’s RVa

Professional but extremely friendly and want to be certain customer is satisfied with work done.

One of the best vehicle purchase experiences I have had - fedcop375

One of the best vehicle purchase experiences I have had in a very long time. The salesman was great and personable and made my transaction seamless and easy. I got the deal I wanted at the price I expected.

Worked with Mercedes Barnes and she was amazing! - Kevin Sherlock

Worked with Mercedes Barnes and she was amazing! From start to finish she provided amazing customer service and communicated throughout the entire process. She was not pushy with selling the car and made sure that all of my needs were met. Would definitely recommend her to friends and family. Further, would buy again from this dealership using her! Great job.

We recently leased an EQB and found both Joshua and Nick - michaelawoodard

We recently leased an EQB and found both Joshua and Nick extremely helpful and professional in guiding us through the process, making sure we received exactly what we asked for in terms of vehicle and payments. Joshua made himself available 24/7 if needed in case we encountered any issues with our electric vehicle. We will definitely return for a third new Mercedes-Benz from this dealership when the time comes!

It was clean, professional staff, the very best of - cswj2717

It was clean, professional staff, the very best of vehicles available for sale and the salesman feed me.

The salesperson, Michel Prati, was extremely helpful in - richard.heitmeyer

The salesperson, Michel Prati, was extremely helpful in all aspects of the transaction. I am extremly grateful for his help.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

I have to give our Sales Consultant, Jon Townsend - tanise.nester81

I have to give our Sales Consultant, Jon Townsend ⭐️⭐️⭐️⭐️⭐️. My client isn’t the easiest customer, but Jon was beyond helpful and patient as we went through the process. He pulled in the right managers and kept us informed each step of the way. My client wanted a specific car, with very features and after an exhaustive search they found the car he wanted all the way in TN! It’s being shipped here and then Jon will drive it up to my clients house, teach him how to use all of the features and pickup the loaner car my client is driving now. Jon Townsend may be a “car salesman”, but his honesty, integrity and sincerity makes you feel that you’re working with a friend. He truly believes in the cars he’s selling. No pressure, no “ salesman jargon” Just a sincere person who only wants to sell the RIGHT car for you! He and his “behind the scenes management team” delivered a car buying experience unlike anything I’ve ever seen!!! I’ll be recommending him to anyone I know thinking of purchasing a new car!!

Blind Spot sensors were faulty. 4 times had in for... - raytraen

Blind Spot sensors were faulty. 4 times had in for service. Finally blamed a small scratch which voided the warranty. Charged me for the service. Promised loaners and once out of 4 times did they supply.

Let me tell you, I had one of the best sales experience - masontransportation

Let me tell you, I had one of the best sales experience of my life. Julie B handled the sale of my 2021 S580 with grace. We did all the paperwork over the internet. I live 4 hours from Mercedes Benz Of Virginia Beach. Julie kept me informed at all points of the sale. My biggest surprise when I arrived, was they upgraded me to better car at the same price I was approved for. I will always drive the 4 hours to buy a car from Mercedes Benz Of Virginia Beach. Julie you are # 1 in my book. Anthony Mason

Bad exp buying a new car - John Ervin

Avoid like a plague...had pre arranged financing refused to sell me car I wanted..refused to write up buyers order...called me a terrorist...extremely poor manners and extremely poor behavior...cannot recommend at all...please avoid this dealership and their shady sales people

Service Department - lebj9318

Great service and very friendly. Went out of their way to be very helpful during this covid-19 virus . Recommend this dealer for very good service.