16 Virginia Mercedes-Benz Dealers

i had a good experience the staff was very nice and - DANDCDENNY

i had a good experience the staff was very nice and helpful. the service was fast and complete

My repairs were done efficiently. - JP

My repairs were done efficiently. Representative was courteous, professional, and knowlegeable. I was kept informed of the progress of the work.

I just needed a Virginia Safety Inspection of my Sprinter - radarnav

I just needed a Virginia Safety Inspection of my Sprinter Motorhome and managed to get one that day. Service recommended a wheel alignment and I added it to my service ticket and it was done the same day. This dealership has an excellent service staff and a clean facility. I would only recommend that their service discount promotions were automatically applied to our billing statements. I didn't expect to have a wheel alignment service done and did not have a way to apply the savings applied to my ticket before picking up the vehicle. Being retired, opportunities to save some money is an important expectation. I forwarded my request to apply the discount, but I guess it wasn't possible or too late. Overall, I would recommend them.

Excellent service and sales team! - carol.bowman77

Excellent service and sales team! The test drive and buying process was simple and painless. This wasn't my first purchase from them nor my last, keep up the good work!

I must say that this was one of the BEST experiences that - DrDASpann

I must say that this was one of the BEST experiences that I've had purchasing a vehicle. Though I came later in the evening, I was very pleasantly greeted. Sales Consultant, Herb Coates was simply the best. He was very personable, patient, and professional. He took time to talk with me and introduce me to others. When manager, Mickey T. saw me in Herb's area, he came right over, shook my hand, and welcomed me to the establishment while, at the same time, wishing me well and showed care about my experience. Then, Valerie in Financing made me feel good about signing my name...LOL. She took special care in explaining, as well as showed care to me as not only a consumer but also as a person. Though I know everyone, at that time should have been ready to go home, at no time did I feel rushed or pushed to do anything that I didn't or wouldn't have wanted to do. Everything was done very timely and in a pleasantly efficient manner with respect and consideration. This is a TOP-NOTCH location, and they represent the BRAND very well. I have been spreading the word that this is the place to come. Thank you for my experience!!!

Good service friendly people. - Shar

Good service friendly people. Willing to work with you with special needs and requirements. Kept me informed as to progress and when vehicle was ready for pickup.

The salesperson, Michel Prati, was extremely helpful in - richard.heitmeyer

The salesperson, Michel Prati, was extremely helpful in all aspects of the transaction. I am extremly grateful for his help.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Blind Spot sensors were faulty. 4 times had in for... - raytraen

Blind Spot sensors were faulty. 4 times had in for service. Finally blamed a small scratch which voided the warranty. Charged me for the service. Promised loaners and once out of 4 times did they supply.

Let me tell you, I had one of the best sales experience - masontransportation

Let me tell you, I had one of the best sales experience of my life. Julie B handled the sale of my 2021 S580 with grace. We did all the paperwork over the internet. I live 4 hours from Mercedes Benz Of Virginia Beach. Julie kept me informed at all points of the sale. My biggest surprise when I arrived, was they upgraded me to better car at the same price I was approved for. I will always drive the 4 hours to buy a car from Mercedes Benz Of Virginia Beach. Julie you are # 1 in my book. Anthony Mason

For 3 + years have bought, sold and serviced cars at - joycehanscom

For 3 + years have bought, sold and serviced cars at Charlottesville Mercedes. Bill Matt is my go to salesman. He is kind, knowledgeable and fair. Will work tirelessly to get you the car you want at the price you want. Also, Nick and Joey managers there have treated me with utmost courtesy and fairness. A great car buying/selling experience!

Bad exp buying a new car - John Ervin

Avoid like a plague...had pre arranged financing refused to sell me car I wanted..refused to write up buyers order...called me a terrorist...extremely poor manners and extremely poor behavior...cannot recommend at all...please avoid this dealership and their shady sales people

Service Department - lebj9318

Great service and very friendly. Went out of their way to be very helpful during this covid-19 virus . Recommend this dealer for very good service.