16 Virginia Mercedes-Benz Dealers

My service representative was excellent. - j.b.sheehy

My service representative was excellent. Everything was accomplished as requested. Pick up and drop off was easy.

The service received was excellent and the customer - nancrev1

The service received was excellent and the customer service representative was very accommodating. Thank you.

All was handled efficiently and there was clear - jean

All was handled efficiently and there was clear communication. Garry Burk is wonderful and does a great job in explaining and informing.

I just needed a Virginia Safety Inspection of my Sprinter - radarnav

I just needed a Virginia Safety Inspection of my Sprinter Motorhome and managed to get one that day. Service recommended a wheel alignment and I added it to my service ticket and it was done the same day. This dealership has an excellent service staff and a clean facility. I would only recommend that their service discount promotions were automatically applied to our billing statements. I didn't expect to have a wheel alignment service done and did not have a way to apply the savings applied to my ticket before picking up the vehicle. Being retired, opportunities to save some money is an important expectation. I forwarded my request to apply the discount, but I guess it wasn't possible or too late. Overall, I would recommend them.

For 3 + years have bought, sold and serviced cars at - joycehanscom

For 3 + years have bought, sold and serviced cars at Charlottesville Mercedes. Bill Matt is my go to salesman. He is kind, knowledgeable and fair. Will work tirelessly to get you the car you want at the price you want. Also, Nick and Joey managers there have treated me with utmost courtesy and fairness. A great car buying/selling experience!

My experience with this dealership earns them a 5 star - Mike

My experience with this dealership earns them a 5 star rating for sales, service and customer service before, during and after the sale. Our representative, Carole, genuinely appreciates her clients and values their time. She understands and is involved in every aspect of the process and is extremely conscientious, courteous. We had the opportunity to work with sales, finance and service department and received excellent service and results from all. We highly recommend this dealership and sales person to all!!

This was my second time purchasing a used car from - rdroppa

This was my second time purchasing a used car from Mercedes-Benz of Fredericksburg, and once again, the experience was top-notch. Justin Van Hoven went above and beyond to ensure that the car met all our needs. From the very beginning, he was incredibly responsive to my emails, answering all my questions before we even stepped into the dealership for a test drive. Justin was easy to talk to, relatable, and genuinely invested in making the process as smooth as possible. He stayed late, worked with us to get the car fully detailed, provided a second key, and even made sure we left with a full tank of gas—small but meaningful touches that truly set Justin and this dealership apart. If you're looking for a stress-free car buying experience with a team that truly cares, I highly recommend Mercedes-Benz of Fredericksburg—and definitely ask for Justin!

Good service friendly people. - Shar

Good service friendly people. Willing to work with you with special needs and requirements. Kept me informed as to progress and when vehicle was ready for pickup.

The salesperson, Michel Prati, was extremely helpful in - richard.heitmeyer

The salesperson, Michel Prati, was extremely helpful in all aspects of the transaction. I am extremly grateful for his help.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Blind Spot sensors were faulty. 4 times had in for... - raytraen

Blind Spot sensors were faulty. 4 times had in for service. Finally blamed a small scratch which voided the warranty. Charged me for the service. Promised loaners and once out of 4 times did they supply.

Let me tell you, I had one of the best sales experience - masontransportation

Let me tell you, I had one of the best sales experience of my life. Julie B handled the sale of my 2021 S580 with grace. We did all the paperwork over the internet. I live 4 hours from Mercedes Benz Of Virginia Beach. Julie kept me informed at all points of the sale. My biggest surprise when I arrived, was they upgraded me to better car at the same price I was approved for. I will always drive the 4 hours to buy a car from Mercedes Benz Of Virginia Beach. Julie you are # 1 in my book. Anthony Mason

Bad exp buying a new car - John Ervin

Avoid like a plague...had pre arranged financing refused to sell me car I wanted..refused to write up buyers order...called me a terrorist...extremely poor manners and extremely poor behavior...cannot recommend at all...please avoid this dealership and their shady sales people

Service Department - lebj9318

Great service and very friendly. Went out of their way to be very helpful during this covid-19 virus . Recommend this dealer for very good service.