26 Virginia Hyundai Dealers

Was efficiently reminded of my appointment for the day - OTISDMUTT2

Was efficiently reminded of my appointment for the day set got there on time got right in .Troy came from his office to help me didn't take long at all. I waited in the lounge and watched a little TV and my car was ready before I knew it wonderful experience as always.!

Easily the best car buying experience. - ScottDeeNee

Easily the best car buying experience. The general manager and my salesman, Geno, worked above and beyond to find a Santa Cruz that matched my wishes. Checkered Flag was offering an incentive for purchasing a vehicle and the manager cleared the way for me to receive one. You can’t go wrong purchasing from Checkered Flag.

I had an excellent experience working with Joshua, the - C. Knight

I had an excellent experience working with Joshua, the finance agent, and Mike, the sales representative, when purchasing my car. From start to finish, they provided outstanding service and truly left a lasting impression on me. Both Joshua and Mike were genuine, patient, and took the time to make sure I understood every step of the process. They never rushed me, answered all my questions honestly, and worked hard to help me get a great deal that fit my needs. Their professionalism and customer-first attitude made the entire experience smooth and stress-free. I highly recommend asking for Joshua and Mike if you’re in the market for a vehicle — they went above and beyond.

I'm always well taken care of at Genesis of Alexandria. - Rb

I'm always well taken care of at Genesis of Alexandria. Diamond is one of a kind service provider including the staff as well. Thank you for always surpassing my expectations.

Very competent staff, location is neat and tidy , - nadiailyas0

Very competent staff, location is neat and tidy , everyone treated us with courtesy and we are thankful for their service.

Very attentive and helpful. - laurenandmattr

Very attentive and helpful. Appreciated their prompt communication and quick service once the parts arrived.

Friendly staff. - CBM

Friendly staff. Nice waiting area for service area. Service department keeps you informed as you wait.

Always great service from the staff to technicians. - valenamh

Always great service from the staff to technicians. Will continue using them for my maintenance concerns.

David was very helpful and provided excellent customer - Jacob K

David was very helpful and provided excellent customer service during my car buying experience. The car I was looking for turned out to be at another location and David offered to get the car and bring it to my location. In the end I decided to go with another car, but I am very happy with my purchase and it didn't take very long to go through the entire process.

Up front pricing with actual numbers - easy transaction - - Gindrisano

Up front pricing with actual numbers - easy transaction - would definitely use again. Friendly service on a nice car.

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander 2024

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

Bottom Line: I would highly recommend this Dealership for - mountainlake65

Bottom Line: I would highly recommend this Dealership for anyone looking to buy a vehicle. Customer Service: Outstanding customer service from start to finish. I was very impressed at the high level of customer service that was provided. Glenn Patterson's approach was excellent in my opinion. He was professional, experienced and also very personable. There wasn't one moment during the entire process where I felt like I was being "pushed" in a particular direction or misled. Great Teaming/Collaboration: Glenn spent an enormous amount of time patiently answering all my questions and collaborating with the financial team when needed to provide me with the facts I needed in order to make an informed decision. Experienced/Ensured Visibility: Glenn also leveraged his experience to provide me with additional options that would work for me when I needed them and clear insights into the buying process. He documented all the details of the purchase and then went over it with me (literally) line by line, to ensure I understood and agreed with everything. "Full Service" Operation: I was able to easily transition from signing papers with Glenn to sitting down with the Finance/Accounting expert (Josh). This was also a great experience with Josh also answering questions I had, explaining exactly what to expect and then stepping through the process with me on the computer to complete the application, which was quickly approved. Before leaving, Glenn took me and my daughter (who was with me) out to the vehicle and spent more time going through all of the different features we hadn't seen before and answering more questions. :) Amazing Waiting Area: They also have an amazing waiting area for anyone who brings their car in for service! It's clean, spacious, comfortable, and they offer water/coffee/snacks, etc...

I went to Pohanka Hyundai with my airbag light on and - Teteesumo

I went to Pohanka Hyundai with my airbag light on and clearly asked for a full diagnostic of all modules (TCM, SRS, BCM). They told me “no codes found,” gave me no printout, and sent me home with the same issue. Five minutes away, Affordable Automotive diagnosed the real problem in under 24 hours — proof that Pohanka didn’t do their job.

The Service Dept. - Brewski

The Service Dept. gets a 5 star review. Especially Janelle Robinson and the service technician Jesse, and the shop foreman Jamie. I had work done on my 2024 Sonata Hybrid and was satisfied with the repair, but on my interstate drive home the steering started shaking at interstate speeds. I called Janelle and set a time to bring my car back in. They diagnosed the issue and promptly fixed it. The car is back to driving as it should. A side note to this was when the service admin, service tech and shop foreman told me what was causing the issue I did not agree with the assessment, so they showed me the issue under my car, I still did not agree, then Jamie (shop foreman) instructed me to take it for a test drive after Jesse remedied the issue. They were correct in the diagnosis and fix, and I stand corrected, but extremely happy to have been mistaken. The team was polite and helpful even while dealing with a non-believing customer. I just want to thank them again for their professionalism. (Also thanks to Charles Bullens-Service Manager and Morgan Lewis-Service Adviser for their help).

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Hyundai and Honda very dishonest with sales. - dontbuycma

Hyundai and Honda very dishonest with sales. Sold vehicle out from under son after running his credit while waiting for him to bring documents for proof of income. Shop around, don't get played by these clowns, save yourself time and money!!!!

My husband and I came just to seek information and - Happy camper

My husband and I came just to seek information and decides to purchasing an Ionic 5 limited. Justin and Angela were very professional. We had an awesome car buying experience from start to finish. We highly recommend this dealership. Thanks again Justin and Angela. You guys rock!!

We normally hate going through the car buying process, - robkaren16

We normally hate going through the car buying process, but working with Chad Taylor was awesome. He listened to what we wanted and the "walk-out the door" price we were looking for and actually got us into an upgraded trim at a fantastic price! I couldn't believe it. No high pressure sales. No gimmick. Just a salesperson with a great personality that wants to make his customers happy. We highly recommend Chad. If we need to replace our other car, he will definitely be the go-to guy.

Not a good place to do business. - dmelville2013

Not a good place to do business.. they us loan sharps. The sale person called me a pill..😕

I love having my car serviced there. - Nancy Armstrong

I love having my car serviced there. The people are friendly, Travis and Loyd always makes me feel right at home. They always give me the best of service and meet my expectations. I wish to Thank all to the ones that helped to service my car. Wishing you my sincere appreciation. Nancy Armstrong

They were very helpful and honest about pricing. - Dohertfj

They were very helpful and honest about pricing. Service has been excellent. Would buy from them again.

Came for state inspection, oil change, and whatever is - wwilds11846

Came for state inspection, oil change, and whatever is needed at 22,000. She introduced me to a sales manager who introduced me to a sales representative. He showed me a 2023 Santa Fe and 2024 Tucson. Costs were presented without pressuring me to buy or lease.

Your Hyundai service team. From the very start your... - Ashleyroberts

Your Hyundai service team. From the very start your appointment coordinator was patience and helpful as we booked our vehicle for service. Left me give a little background. We are from Nee Hampshire and my daughter has moved to Danville Va. She has been there several months and this past week we drove her car to her as she has a new job that has training in Smithfield VA. the 2nd day in Virginia the check engine light came on. We called for an appt. The lady who answered was lovely, helpful. She even called the day before to remind us of the appt. this is how it should be!! Our appt was for 930am on a Thursday by 11:30am the service department had called us with an update. Seriously!! A dealership that gets the car in for the appt time its scheduled and calls you with an update and does not make it so you have to call back!!!! :) Many calls back and forth from this anxious mom leaving. Wanting to make sure her daughter will he safe. Every single time we were made to feel like we were the only and most impotent customer at the moment. I am beyond thrilled to have a working relationship with your service department and feel incredibly confident that in the future as my daughter brings it in for service that she and her vehicle will be looked out for. Truly an exceptional experience! How often can we say that about " going to the auto place"... again thank you. I am writing this even why we are on the road back to New Hampshire because it is one of the things that will comfort me in having her be away from us. Thank you again, sincerely Heidi

Had a very smooth car buying process - wanted more for my - Matt.caitlin22

Had a very smooth car buying process - wanted more for my trade in but it was low drama and they helped me get a great deal on a new 2023 Santa Fe

Spent 3 hours there — signed a paper with the salesperson - lamp

Spent 3 hours there — signed a paper with the salesperson for the quoted price — then the manager rejected it. Could have said no right away. Complete waste of time