Koons Woodbridge Hyundai

Yes very good job customer service was very good. Good job. He did a good job. Good job. He did a good job. More

xxxx poor communication between sales and maintenance. Purchased a used car and agreed upon a rear bearing replacement. Took four trips to there to establish and drop the car off. In the end the vehicle w Purchased a used car and agreed upon a rear bearing replacement. Took four trips to there to establish and drop the car off. In the end the vehicle was returned with no repairs. Zero communication between sales and maintenance More

Great experience with getting recalls taken care of on my car. The service advisor took great care to communicate well! car. The service advisor took great care to communicate well! More

My vehicle was taken care of without incident. They were able to take care of my airbag light, which came on randomly and they took care of my inspection. Hopefully, the airbag light won't rando They were able to take care of my airbag light, which came on randomly and they took care of my inspection. Hopefully, the airbag light won't randomly come back on again. I'm happy they didn't try to sell me anything that I didn't need or want. Instead, Robert Castro kept me updated, which I always appreciate. More

I got the appointment I asked for and the service took the expected amount of time. They also didn’t try to sell me a service I didn’t need. the expected amount of time. They also didn’t try to sell me a service I didn’t need. More

The dealership was clean and neat. The staff was nice as well. I was disappointed in the timing for picking up my car The staff was nice as well. I was disappointed in the timing for picking up my car More

I had a great experience purchasing my car here. The entire process was easy and straightforward from start to finish. Everyone was friendly, direct, and easy to work with, and I never felt pressure The entire process was easy and straightforward from start to finish. Everyone was friendly, direct, and easy to work with, and I never felt pressured. They made buying a car a smooth and stress-free experience. I would definitely recommend them! More

The experience was horrible, the customer service reps, place u on hold 8 -12 mins at a time ur constantly getting transferred and the reps give u wrong information but wen u question it then they put u ba place u on hold 8 -12 mins at a time ur constantly getting transferred and the reps give u wrong information but wen u question it then they put u back on hold. They leave trash in your vehicle wen u pick up ur vehicle. Very dissatisfied with the service. More

Sales personnel were pleasant, but we found a discrepancy with the vehicle it took me four trips to the dealership to finally get the vehicle back that wasn’t fully serviced. Nice to get your money but could with the vehicle it took me four trips to the dealership to finally get the vehicle back that wasn’t fully serviced. Nice to get your money but could care less after that. Do not recommend. More

Great customer service, great staff, always helpful, great timing of services. Nice facility, nice accommodations. great timing of services. Nice facility, nice accommodations. More