26 Virginia Hyundai Dealers

Brandon and Holly sold me the 2015 Nissan Marano. - bonniethrelkeld

Brandon and Holly sold me the 2015 Nissan Marano. Holly was great friendly and answered my questions. Brandon called me to come look at car when I got there gave me the keys to vehicle while he got it ready for a test drive. He did not tell me anything about the features of the vehicle. I ask him a couple of questions which he answered. But said nothing about the vehicle. I liked the vehicle very much was purchasing it but not because Brandon sold the vehicle. Holly stepped in she was a delight to work with answered questions and chatted with me while waiting to do paperwork.

My wife and I were very pleased with the help that Geno - srharrell1

My wife and I were very pleased with the help that Geno Ortiz Provided us in the purchase of our new Palisade. I must also say that young man was a joy to work with and was very acknowledgeable of all the various bells and buttons of this SUV! This is our second vehicle we have purchased from your dealership. Thank you for for this experience.

Marcus, is the ABSOLUTE BEST! - Tee

Marcus, is the ABSOLUTE BEST!! Come and check him out and you wont be disappointed

I had an outstanding experience, and the salesman (Sal) - james.dan.miles

I had an outstanding experience, and the salesman (Sal) helped me find the needle in a haystack. I was purchasing a car for my daughter who was on a very tight budget with above budget requirements. It wasn't easy but Sal found me the gem I was looking for at the budget he was given. I couldn't have had a better experience. I would definitely recommend Sheehey Hyundia of Chantilly. And I would absolutely work with Sal again as he was very accommodating, patient and professional. He made a stressful process almost completely stress free.

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

My husband and I were totally blown away about how - kcfrostburg

My husband and I were totally blown away about how informative and helpful our salesperson Dave Kramer was and still is. The car we wanted to test drive was ready and waiting for us when we arrived. Dave went over every inch of the car with , inside and out! We were very impressed with all his knowledge. We couldn't be happier with the outcome. We love our 2024 Tuson Limited!!! Thank You Dave!!!

I have been happy with Ken Orr in service he's very - Judyjen59

I have been happy with Ken Orr in service he's very courteous and helpful. Ken has always went above and beyond to take care of me and my car. I love him as a service advisor.

I had several Toyota Tacomas over a twenty year period. - charleshuthmaker

I had several Toyota Tacomas over a twenty year period. After 283K miles the transmission started making noise. Toyota advised replace transmission or buy new truck. Quite frankly, Toyota had overpriced their vehicles. I decided to try out the Hyundai Santa Cruz. Research indicated positive reviews. I called to check on availability of one model and in about an hour, Pohanka sales associate Larry McGill sent me a personal text with video of the vehicle. This was excellent. I made arrangements to meet Larry and test drive the Santa Cruz. The SEL version had all the bells and whistles I needed and I drove off the lot completely satisfied with purchase and trade in price. Larry and his management made the whole process efficient and painless.

Todd was great at explaining the recommendations for my - Canty

Todd was great at explaining the recommendations for my car. I’m grateful that I met Todd with all of his knowledge and experience.

Horrible service department I detailed extensively in my - VH

Horrible service department I detailed extensively in my google review. Never would have bought a Hyundai knowing I had to deal with this place

Wonderful buying experience with Fredo Romero. - peachezinthe757

Wonderful buying experience with Fredo Romero. I drove from Fredericksburg VA just to work with him. He's a problem solver with great customer service skills! He was quick AND efficient, seeing as how I didn't walk into the dealership on a "FRIDAY" night until 745pm and they closed at 900pm. He was patient, listened to what I wanted and absolutely delivered. Going above and beyond is what great salesmanship is all about. Great job Fredo and keep it up!

My husband and I came just to seek information and - Happy camper

My husband and I came just to seek information and decides to purchasing an Ionic 5 limited. Justin and Angela were very professional. We had an awesome car buying experience from start to finish. We highly recommend this dealership. Thanks again Justin and Angela. You guys rock!!

Marvin Jones, Sales Consultant, was very patient, and he - chooboys

Marvin Jones, Sales Consultant, was very patient, and he was very diligent in communicating to me after the 1st visit until the time of purchase. Marvin is a true professional. And Lou Igbon, Sales Manager, was a true decision-maker to facilitate to make sure the sales went through thoroughly

CAN I RATE a NEGATIVE 100? - Navy Mom

CAN I RATE a NEGATIVE 100?? My 20 year old son's car broke down and was towed to your Service Dept. on MARCH 21. He made several daily calls - which the offsite service reps sent messages - and never received return calls as to what the status was with his vehicle. I finally took over on April 18 and made several phone calls throughout the day. no return calls. April 21 (1 MONTH to the date) I called for the service dept. several times, I also called for and spoke with the Parts and Sales dept. - once I learned the service reps were off site - in hopes to have someone actually speak with the service staff. I then sent an email and actually "spoke" with the online rep - Jessica. That evening my son received a text - not a phone call - stating "Good afternoon, Hyundai needs a couple more things before we can submit the PA request for your engine replacement which will all be sent over tonight. We should have an answer from Hyundai by Thursday - Friday". First - He was never told ANYTHING about the status of his car - and he gets a text about an engine replacement - not even knowing why? I finally received a phone call from "Faith" in the dept. and she basically let me rant about how poor the customer service and communication was. - still not able to provide info on the car except that the engine "seized" I told her to actually leave my son a voicemail with a return phone number - he has not heard from her. It is now MAY1st - we have both made more phone calls - with no clue as to when his car will be fixed. This is a 20 year old who needs his own transportation to drive 30-40 MIN TO BASE and has been without a vehicle for over 1 month. Is this how all customers are treated in the service department or just young military personnel? I sent a complaint to Hyundai and of course, that also takes 2-3 days for a phone call. Unfortunately Priority Hyundai is not with the BBB - as I tried to contact them as well All I can do from Indiana is send emails / phone calls to help him. Paying for Ubers and finding rides for one month to and from work and even the grocery is tough when these young service members are already financially strapped.

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Hyundai and Honda very dishonest with sales. - dontbuycma

Hyundai and Honda very dishonest with sales. Sold vehicle out from under son after running his credit while waiting for him to bring documents for proof of income. Shop around, don't get played by these clowns, save yourself time and money!!!!

We normally hate going through the car buying process, - robkaren16

We normally hate going through the car buying process, but working with Chad Taylor was awesome. He listened to what we wanted and the "walk-out the door" price we were looking for and actually got us into an upgraded trim at a fantastic price! I couldn't believe it. No high pressure sales. No gimmick. Just a salesperson with a great personality that wants to make his customers happy. We highly recommend Chad. If we need to replace our other car, he will definitely be the go-to guy.

Not a good place to do business. - dmelville2013

Not a good place to do business.. they us loan sharps. The sale person called me a pill..😕

I wanted to say thank you for your help with me... - Ed

I wanted to say thank you for your help with me purchasing my brand new Hyundai Sonata Limited. Omid Adib, the sales person, was very helpful and answered any questions I had about the Process. Fraz, the finance guy, was very personable and also helpful. He made the magic work to keep the payments low. Thank you both and the manager for making it possible for me to purchase this vehicle!

I love having my car serviced there. - Nancy Armstrong

I love having my car serviced there. The people are friendly, Travis and Loyd always makes me feel right at home. They always give me the best of service and meet my expectations. I wish to Thank all to the ones that helped to service my car. Wishing you my sincere appreciation. Nancy Armstrong

They were very helpful and honest about pricing. - Dohertfj

They were very helpful and honest about pricing. Service has been excellent. Would buy from them again.

Came for state inspection, oil change, and whatever is - wwilds11846

Came for state inspection, oil change, and whatever is needed at 22,000. She introduced me to a sales manager who introduced me to a sales representative. He showed me a 2023 Santa Fe and 2024 Tucson. Costs were presented without pressuring me to buy or lease.

Your Hyundai service team. From the very start your... - Ashleyroberts

Your Hyundai service team. From the very start your appointment coordinator was patience and helpful as we booked our vehicle for service. Left me give a little background. We are from Nee Hampshire and my daughter has moved to Danville Va. She has been there several months and this past week we drove her car to her as she has a new job that has training in Smithfield VA. the 2nd day in Virginia the check engine light came on. We called for an appt. The lady who answered was lovely, helpful. She even called the day before to remind us of the appt. this is how it should be!! Our appt was for 930am on a Thursday by 11:30am the service department had called us with an update. Seriously!! A dealership that gets the car in for the appt time its scheduled and calls you with an update and does not make it so you have to call back!!!! :) Many calls back and forth from this anxious mom leaving. Wanting to make sure her daughter will he safe. Every single time we were made to feel like we were the only and most impotent customer at the moment. I am beyond thrilled to have a working relationship with your service department and feel incredibly confident that in the future as my daughter brings it in for service that she and her vehicle will be looked out for. Truly an exceptional experience! How often can we say that about " going to the auto place"... again thank you. I am writing this even why we are on the road back to New Hampshire because it is one of the things that will comfort me in having her be away from us. Thank you again, sincerely Heidi

Had a very smooth car buying process - wanted more for my - Matt.caitlin22

Had a very smooth car buying process - wanted more for my trade in but it was low drama and they helped me get a great deal on a new 2023 Santa Fe