26 Virginia Hyundai Dealers

Jeff M, in Service was outstanding and a pleasure to work - j.lassiter

Jeff M, in Service was outstanding and a pleasure to work with! This locations customer service is Top Notch AAA+++

Melissa is such an asset to the dealership. - JKVANOVER

Melissa is such an asset to the dealership. She kept us informed and is always very friendly .

Geoff and Demario were both very knowledgeable and - poppychaz5

Geoff and Demario were both very knowledgeable and professional. Job well done Gentlemen. Thank you!

I had my State Inspection completed here. - DELAINE1D

I had my State Inspection completed here. Very friendly, professional and knowledgeable staff. I didn't need an appointment. They took care of me quickly.

The service person was very friendly and also washed my - Dhirajkumar

The service person was very friendly and also washed my car. Thank you for all your service

My Sales Rep Alli, she is so organize, know her job, very - Toyota Grand Highlander

My Sales Rep Alli, she is so organize, know her job, very nice and very helpful. We trade my VW to Toyota and she is there with us from the beginning until the end of transaction. After the deal is done she still checkung on us if we need anything else. Keep up a hreat job Alli!!!thank you for all your help.

Hands down the best car buying experience! - Ameadows85

Hands down the best car buying experience! They put the human element into buying a car. Arkeem, Eric, and Povl all not only listened but understood our needs, wants, and concerns and addressed each of them. There was ZERO pressure to make a decision, it was clear they wanted a happy customer, not just a sale. Once we made our decision, paperwork was done quickly but not rushed. We actually laughed and enjoyed signing car loan documents😄. I’ve purchased Dodge, Kia, Ford, Subaru, and Hyundai from other dealerships but nothing beats the experience at Saffard Brown Hyundai. I cannot recommend this sales team enough!

I had an issue with oil consumption, and Alex, the - Daniel Al

I had an issue with oil consumption, and Alex, the service manager, was able to help me resolve it. Alex was great at handling the situation, efficient, and professional.

The man makes the dealership! - lisainkg

The man makes the dealership! Back in 2009 a friend and I went to Pohanka Honda I believe to look for a "new" vehicle and met Bill Hamilton. Bill took the time to find my needs and he met them. That vehicle he sold me was a 2007 GMC Envoy. Fast-forward to February 2025 and my envoy that I have had since '09 is finally telling me that I need to start looking for a new vehicle. Coincidentally, that very same friend texted me out of the blue to check on me and how I have been doing. I told her that I am getting ready to look for another vehicle, she was amazed that the SUV was still running. But get this, she just finished buying her daughter a used Hyundai from none other than Bill Hamilton. I was floored. So I was able to get in contact with Bill, I saw him on 2/11 and he figured out my needs, showed me several ideas but then found me the perfect match and drove off with a great deal that evening. All of the staff are so nice and don't push you into anything you don't want to do. The dealership has called me twice checking on me and Bill gave me his personal cell phone to contact him for anything ..and I have been. He's been so patient with my questions. I love what I got and will continue to use this dealership with all of my automotive needs. Thanks y'all!

Horrible service department I detailed extensively in my - VH

Horrible service department I detailed extensively in my google review. Never would have bought a Hyundai knowing I had to deal with this place

A big thank you to Koons Hyundai/Fredy for servicing my - Briana

A big thank you to Koons Hyundai/Fredy for servicing my new part. Great job!

My husband and I came just to seek information and - Happy camper

My husband and I came just to seek information and decides to purchasing an Ionic 5 limited. Justin and Angela were very professional. We had an awesome car buying experience from start to finish. We highly recommend this dealership. Thanks again Justin and Angela. You guys rock!!

In rating just Sales, Service at the Sale, and Finance, - WILL B.

In rating just Sales, Service at the Sale, and Finance, we were very pleased. This is the second vehicle we purchased from Priority Hyundai and sales, Chris Sharpe.

Marvin Jones, Sales Consultant, was very patient, and he - chooboys

Marvin Jones, Sales Consultant, was very patient, and he was very diligent in communicating to me after the 1st visit until the time of purchase. Marvin is a true professional. And Lou Igbon, Sales Manager, was a true decision-maker to facilitate to make sure the sales went through thoroughly

Had a bunbch of smoke coming from my Smart Car. - dealerrater

Had a bunbch of smoke coming from my Smart Car. Towed it to Classic Hampton Auto Mall. Turns out there was less wrong with it than I thought. Earnest had great customer service skills. He kept me up to date on everything. Car is back and running great! Thank you guys!

Colonial Hyundai and Hyundai in general is one of the... - JAM

Colonial Hyundai and Hyundai in general is one of the worst car companies I’ve ever dealt with. My Hyundai Tucson has been in the service department since March of 2021 to get the engine replaced on it and it STILL hasn’t been fixed! They gave me a downgrade of a rental car to drive and I was made to believe by the service worker (Kimberly) who is over my car that I would have my Tucson fixed in a couple weeks. Since then all I have gotten is nothing but LIES from her and the service department! They recently told me that it could take between the middle of July towards the beginning of August until my car is completed, which is utterly ridiculous! I’ve had 3 case mangers since then trying to work on my behalf and they’ve checked for updates and some how can’t really do anything to get my Tucson fixed any sooner. What’s even more disappointing is that Hyundai will not take full responsibility for their wrong doing! I called to speak to the General Manager (Talal) of sales to discuss other options. I was suppose to meet with him last Saturday but had another obligation to come up and could not make it. I called to let him know and did not receive a call back. So I called again today so I could see when I could meet with him next but he wasn’t there. I left my contact information for him to call me back but I’ve noticed over time they will not call you back so you have to keep calling. As a customer, I’ve been treated like crap and as if my concerns don’t matter! They really could care less! Hyundai is an absolutely awful company!!!

My husband and I were totally blown away about how - kcfrostburg

My husband and I were totally blown away about how informative and helpful our salesperson Dave Kramer was and still is. The car we wanted to test drive was ready and waiting for us when we arrived. Dave went over every inch of the car with , inside and out! We were very impressed with all his knowledge. We couldn't be happier with the outcome. We love our 2024 Tuson Limited!!! Thank You Dave!!!

We normally hate going through the car buying process, - robkaren16

We normally hate going through the car buying process, but working with Chad Taylor was awesome. He listened to what we wanted and the "walk-out the door" price we were looking for and actually got us into an upgraded trim at a fantastic price! I couldn't believe it. No high pressure sales. No gimmick. Just a salesperson with a great personality that wants to make his customers happy. We highly recommend Chad. If we need to replace our other car, he will definitely be the go-to guy.

Not a good place to do business. - dmelville2013

Not a good place to do business.. they us loan sharps. The sale person called me a pill..😕

I wanted to say thank you for your help with me... - Ed

I wanted to say thank you for your help with me purchasing my brand new Hyundai Sonata Limited. Omid Adib, the sales person, was very helpful and answered any questions I had about the Process. Fraz, the finance guy, was very personable and also helpful. He made the magic work to keep the payments low. Thank you both and the manager for making it possible for me to purchase this vehicle!

I love having my car serviced there. - Nancy Armstrong

I love having my car serviced there. The people are friendly, Travis and Loyd always makes me feel right at home. They always give me the best of service and meet my expectations. I wish to Thank all to the ones that helped to service my car. Wishing you my sincere appreciation. Nancy Armstrong

They were very helpful and honest about pricing. - Dohertfj

They were very helpful and honest about pricing. Service has been excellent. Would buy from them again.

Came for state inspection, oil change, and whatever is - wwilds11846

Came for state inspection, oil change, and whatever is needed at 22,000. She introduced me to a sales manager who introduced me to a sales representative. He showed me a 2023 Santa Fe and 2024 Tucson. Costs were presented without pressuring me to buy or lease.

Your Hyundai service team. From the very start your... - Ashleyroberts

Your Hyundai service team. From the very start your appointment coordinator was patience and helpful as we booked our vehicle for service. Left me give a little background. We are from Nee Hampshire and my daughter has moved to Danville Va. She has been there several months and this past week we drove her car to her as she has a new job that has training in Smithfield VA. the 2nd day in Virginia the check engine light came on. We called for an appt. The lady who answered was lovely, helpful. She even called the day before to remind us of the appt. this is how it should be!! Our appt was for 930am on a Thursday by 11:30am the service department had called us with an update. Seriously!! A dealership that gets the car in for the appt time its scheduled and calls you with an update and does not make it so you have to call back!!!! :) Many calls back and forth from this anxious mom leaving. Wanting to make sure her daughter will he safe. Every single time we were made to feel like we were the only and most impotent customer at the moment. I am beyond thrilled to have a working relationship with your service department and feel incredibly confident that in the future as my daughter brings it in for service that she and her vehicle will be looked out for. Truly an exceptional experience! How often can we say that about " going to the auto place"... again thank you. I am writing this even why we are on the road back to New Hampshire because it is one of the things that will comfort me in having her be away from us. Thank you again, sincerely Heidi

Had a very smooth car buying process - wanted more for my - Matt.caitlin22

Had a very smooth car buying process - wanted more for my trade in but it was low drama and they helped me get a great deal on a new 2023 Santa Fe