I would leave a NEGATIVE star if that was possible. - escape_pinacolada
I would leave a NEGATIVE star if that was possible. My daughter bought a car from them in February 2025. She is a young mother of 4 with 3 jobs and a husband working 2 jobs. She drove all the way to this HORRIBLE dealership from Carson City NV to purchase what she thought was a reliable car. Here it is June 2025 just over 4 months since she bought it and it needs a new engine! She took it to the Audi dealer here in Reno, NV and was told it would cost her 32K double plus what she purchased it for. I know it is buyer beware, however as a so-called reputable dealership they should have helped in some way. This dealership is worse than the buy here pay here guys, this is supposed to be a dealership that is trustworthy and has a good reputation. It is not trustworthy or honest! They are thieves, xxxxxxxx and liars to put it plainly!! I know dealers are pretty much liars no matter where they are, however, this is the worst case I have seen. This dealer wouldn't even talk to her 4 months after the sale. It was here you go and hope it works, even though they KNEW it was garbage and going to leave her and her children stranded, and it did just that!!! The said they did a 118-point inspection, the heck they did, or they would have found the rings to be shot!! Now she has a loan on a piece of xxxx (xxx), has to either get a new engine put in or run it until it no longer does then try to trade it in and finance the upside-down portion and not get another xxx. This is going to be an uphill battle since she was counting on this vehicle to last at least 3 years (building her credit) then trade it in. Now they will have to use their next year's tax return to replace a vehicle that may not even make it till then. This dealership should be ashamed and want to help. Instead, it is too bad, so sad go pound sand. They told my daughter that if they knew they would have sold it at auction, they knew they just wanted the $$$$ like everyone these days only out for themselves!! My daughter filed a complaint with BBB, AG and District attorney, not that it will do any good. Bad reviews and word of mouth is the only thing going to phase them. If that even does, since they are such a dishonest, lying company nothing will bother them. I hope one of them has this happen to someone in their family. A dishonest, lying company takes them to the cleaners! SHAME ON YOU AND THE DEALERSHIP!!!
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