57 Texas Volkswagen Dealers

Great experience. - rolberm

Great experience. Quick and easy service. The salesman had great knowledge of the vehicle and was very friendly. Extremely helpful during the decision making process.

I purchased a Chevy Suburban 2024 on January 29. - yemane

I purchased a Chevy Suburban 2024 on January 29. The buying process by itself was fine, but on the very same day I was told the registration sticker will follow soon. Five weeks later I haven't received it yet. Getting a registration from from a tax office takes less than an hour. I don't understand why it is taking this long. A terrible mistake....I should have gotten it myself.

Autobahn VW in Fort Worth is friendly and great to deal - RCC

Autobahn VW in Fort Worth is friendly and great to deal with. Our family has been buying, trading, and servicing our vehicles with Autobahn for over 30 years. Bob LaPenna and the Team at Autobahn VW the absolute Best-in-Class. I have recommended many friends and acquaintances to them. They have also been consistently very pleased and well taken care of. Autobahn truly values long term relationships. They have earned my highest recommendation. So thankful to have Autobahn in Fort Worth!

PAYNE BROWNSVILLE has outstanding service. - teresarevesz12

PAYNE BROWNSVILLE has outstanding service. David Duran, Service Manager, personally, took my call and personally, set up an appointment for my 2025 ID4 that needed to to get to the dealership asap. I appreciate David taking my call on a Saturday, and giving me an appointment the following Wednesday. My car had an issue that warranted getting to the dealership as soon as possible. I will drive 100 miles round trip & out of the way to get great and dependable service from someone that took my call and was willing to help me. THANK YOU PAYNE BROWNSVILLE FOR EXCELLENT SERVICE FROM DAVID DURAN, SERVICE MANAGER:)

Vanguard Volkswagen of North Austin Vanguard Auto Group, - Stormcomingforyou

Vanguard Volkswagen of North Austin Vanguard Auto Group, OWNER JOHN CHRISTOPHER LATE AKA CHRISTOPHER LATE OF THE LATE FAMILY CAR I MEAN CON ARTISTS Financing Bank, ATFCU WORST FINANCING INSTITUTION EVER!!!! Prepared for: Sean William McCabe Co-Signer: Jose Manuel Pantaleon Location: Austin, Texas 1. TRANSACTION OVERVIEW Purchase of 2025 VW TAOS, NOT WORTH IT!!! Down payment of $8,500.00 cash Transaction executed via electronic signature platform Trade-in vehicle included in deal One signer (Pantaleon) signed remotely while at work Primary purchaser remained at dealership approximately 7.5 hours Complete contract not provided at time of execution 2. DOCUMENT DELIVERY FAILURES Full contract copies were not provided at signing. Repeated requests for documentation were delayed or ignored. Final document package was not obtained until January 16, 2026. Documents were delivered via thumb drive only after in-person demand. 45-minute delay occurred before release of documents. Vehicle disposition and funding actions appear to have occurred before full contract delivery. 3. SIGNATURE IRREGULARITIES One electronic signature was created by Pantaleon Multiple materially different visual versions of that signature appear across contract pages. Signatures appear on documents not viewed in real time. Signature timestamps do not align consistently with signer availability. Some signatures reflect execution dates inconsistent with claimed transaction dates. Audit trail documentation provided by dealership appears incomplete. Standard electronic signature activity logs (IP, device data, page tracking) were omitted in the version provided. Discrepancies exist between signature presentation and normal e-signature workflow formatting. 4. DOWN PAYMENT DISCREPANCIES $8,500.00 cash provided. Final documents do not consistently reflect full $8,500.00 credit. Allocation of down payment not clearly itemized. No ledger reconciliation provided. No written breakdown showing application of funds to: Vehicle price Add-ons Warranty products Fees 5. TRADE-IN IRREGULARITIES Trade-in documentation not fully disclosed at signing. Dealership later stated additional signature required to finalize trade-in. Clarification of required document not provided. Trade-in vehicle was sold or disposed of while: Signature authenticity was disputed Contract validity concerns were raised No verified proof provided showing legally valid authorization prior to sale. Trade-in valuation documentation lacks full disclosure transparency. 6. FINANCING ISSUES Financing routed through multiple third-party lenders. Multiple lender non-approval or rejection notices received. Financing terms appear to have been restructured or re-submitted. Customer was not provided consolidated financing disclosure packet. Loan funding appears to have proceeded despite unresolved signature disputes. Bank(s) received documentation that customer had not yet reviewed. No written reconciliation explaining discrepancies between dealer submission and lender response. 7. TIMESTAMP AND EXECUTION DATE DISCREPANCIES E-signature timestamp (e-stamp) reflects execution date different from certain contract print dates. Some signature pages reflect dates inconsistent with initial claimed signing date. Funding timeline appears misaligned with document delivery timeline. Documentation suggests potential post-execution document processing. 8. VERSION CONTROL AND RECORD DISCREPANCIES Multiple versions of contract documents exist. No certification confirming documents provided match those executed. Final contract package appears compiled after execution. Some pages reflect formatting inconsistencies across the same contract. Audit documentation incomplete compared to standard e-signature reporting format. 9. COMMUNICATION RECORD Early concerns raised with financing bank, ATFCU DO NOT BANK WITH THEM Bank contacted dealership directly after concerns raised. No investigation just their bottom line, $$$$$$$$$$$$$$$$$$$$$$$$$$$$$

I originally made a comment after a stressful sale after - KennethS

I originally made a comment after a stressful sale after leaving the dealership with my husband after speaking with VW finance Kathy was very helpful still have not received a call from the dealership. We are changing only because ok Kathy and at the end of the day my husband has to keep the car the process seemed rushed we should have ask questions we failed terribly not asking questions. Previous review deleted due to overall someone listened to our concerns.

Got my oil changed n they hopefully made my warranty - nancywynn0420

Got my oil changed n they hopefully made my warranty right... they should have changed my oil when I first bought it but I left the lot within a 1000 miles of a oil change.. I was pissed. But hopefully they done me right like they said.. but I do love my new ride ..

Chris Brown is one of the best salesman I’ve come across... - Kdutton33

Chris Brown is one of the best salesman I’ve come across at any car dealership!!! He’s very knowledgeable about the vehicles, even the used non-VW, ones we looked at, and bought. He is also very patient, we had three kids with us the whole time. And lastly, he is very personable. We enjoyed the shopping experience because of him! Thank you Chris!

The staff at VW Corpus was absolutely fabulous. - Jeckhardt

The staff at VW Corpus was absolutely fabulous. They made my car buying experience so easy! This is the second car I have bought from them in the past 3 yrs. Love my new Atlas!

From start to finish, our experience was fantastic. - gopackgo

From start to finish, our experience was fantastic. I can't say enough good things about Reginald "Reggie" Collins—his number one priority was making sure we had an enjoyable experience at Onion Creek Volkswagen. He listened to our needs and made some very knowledgable suggestions that ended up getting us into the PERFECT vehicle that wouldn't have us making any compromises. We absolutely love our new VW! Hats off to Reggie and the entire team for making this the BEST car shopping experience we've ever had.

Professional, knowledgeable, and patient! - Yanna

Professional, knowledgeable, and patient! I was fortunate enough to get Brandon as my salesman! He listens and will do his level best to get you into the vehicle you want!

Best dealer, very attentive and they work hard with... - mbashawry

Best dealer, very attentive and they work hard with you. Mr. Geter knows a lot about Volkswagen vehicles, he helped me and showed so many cars till I found the one I want. Ms. Ables is very attentive and a hard worker. If you are in the market for a Volkswagen, visit DeMontrond Volkswagen in Houston they will make sure that you leave happy with a car too.

Justin is great! He helped me find exactly what I needed.... - lyndamk

Justin is great! He helped me find exactly what I needed. Justin was knowledgeable and straight forward. From start to finish it was a great experience!

This is a fraudulent dealership. - Demilade Daramola

This is a fraudulent dealership. They intentionally sold me a vehicle with a bad transmission. The GM Chris lied the vehicle got inspected. Don't purchase from here.

BEWARE SERVICE DEPARTMENT!!! - sesakw

BEWARE SERVICE DEPARTMENT!!! So, my military son hit a pot hole and punctured his tire on the edge where it was irreparable. Took it to Hoy service, he had a tire and wheel policy to cover repairs. Josh in service advised him that the warranty company, Fidelity Warranty, denied the claim because the customer drove on the tire flat and abused the tire. After talking to my son, he did not know who the warranty company was or why it was declined. He called the dealership where he purchased the car and found out it was US warranty not Fidelity. The Adviser had flat out lied! I even talked to the adviser and he told me the same thing! The claim was denied due to customer abuse. Well if there is no contract with Fidelity the conversation would be "whats the VIN number, you have no contract" end of discussion. How do I know? I am a veteran adviser. I deal with these companies every day! So I asked for the service manager and got Willie who said he was the assistant to the service manager. (according to the web site he is the service manager) More Lies! I informed him who the warranty company was and he said he was not set up to deal with them. (Half truth!) The warranty company said they could take the claim over the phone and pay it in minutes. During this time the tech came into the office and exclaimed "are these idiots still arguing over the warranty?" Not realizing he was standing next to my son! So after 3 hours from the time my son arrived, the claim was paid and the car released and my son left. Never to return. This should have been an easy warranty claim. I have no idea whats going on. I only know they tried to charge my son $226 for a repair covered by tire warranty.!

I reached out to Patterson Volkswagen of Tyler about an - kayla_wilkinson

I reached out to Patterson Volkswagen of Tyler about an ID. Buzz and worked with Cody White. From the start, I explained that we live over an hour and a half away, have three young kids, and needed to handle as much as possible over the phone before making the drive. Also explained that this was not a necessary purchase, just getting a feel for what can be done. I filled out the credit application, sent detailed trade-in info, photos, and payoff. I also explained that I was aware we would have negative equity. Despite asking multiple times, Cody refused to give me the vehicle’s actual price. When I said the quoted payment was too high, his response was, “If the payment is too high then the price of the vehicle shouldn’t matter.” That’s not only disrespectful, but completely backwards for anyone making a major purchase. It’s not about affording the payment, it’s the fact that no one wants a super high payment if it isn’t necessary. After several polite attempts to simply get the selling price and trade value, I was told, “Thank you for your time,” without any answers. I was prepared to buy, but the lack of transparency, dismissive attitude, and unwillingness to provide basic information completely ruined my trust. If you value honesty and clear communication, I would look elsewhere. This is very disappointing for the VW brand

I was told that I was approved by the sales rep. - ILM1976

I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.

I recently stopped by Rockwall County Volkswagen to test - Laz

I recently stopped by Rockwall County Volkswagen to test drive a VW Arteon, I couldn’t be happier with the entire experience. From the moment I walked in, I felt welcomed and genuinely taken care of. A huge shoutout to my amazing saleswoman Laporsha she was patient, knowledgeable, and truly went above and beyond to make sure I found exactly what I was looking for. She made the whole process feel easy and stress-free, which I really appreciated. The finance managers, Drew and Azhar, were equally fantastic. They explained everything clearly, answered all my questions, and made sure I got the best deal possible without any pressure or surprises. I had the opportunity to work with Drew at Audi Dallas last year and he continues to be equally as friendly, knowledgeable and overall great experience. During this transaction I worked more with Azhar, and he was equally amazing! Very detailed, and takes his time to explain all of the numbers in Finance and helps you add additional coverages like an extended warranty and GAP, but most importantly he’s very straight forward about the coverages, provides a great price for them and really is interested in what is best for the customer. Lastly, I want to thank Sam, the sales manager, for running such a professional and friendly team. Sam and stepped in and made sure I had the best deal possible. Sam did not make me feel pressure, and truly also cared about what made me as a customer happy. It’s clear that customer satisfaction is a priority here, and it really shows in how they do business. I’m very happy to see this family owned dealership here in our small town of Fate, Texas. They are truly the definition of Southern Hospitality in a car dealership form. If you’re looking for a new or used Volkswagen and want a smooth, honest, and enjoyable buying experience, I highly recommend checking out Rockwall County Volkswagen and be sure to ask for Laporsha, Azhar, Drew or Sam, they were all amazing to work with.

I have purchased several cars from Sterling and have been... - DDave

I have purchased several cars from Sterling and have been very happy. Sterling the owner is a character, but a genuinely nice guy that wants the buy to be happy. And the service does not stop with the sale, the service department is great also. They are very considerate and professional, and will level with you. I've never had any major problems with my VWs, but have seen them go to bat with the company to make it right for the person. I can whole heatedly recommend this dealership for sales and service.

Had my car for a month and still telling me they don't - dixie

Had my car for a month and still telling me they don't know what's wrong and it's not their fault they are short handed. Extremely rude and unimpressive reps at the desk. Didn't even look good from their phones or tablets when we walked in the door and then acted very put out because they had to get up and help us I was treated very rudely by Nicole in particular and have been told several times by the service manager he can't figure it out and that they're understaffed it's not his fault but here it is a month later and I'm out my car this will be the second rental car that I've had to pay for to take a trip out of town because the loaner they gave me they said they weren't don't allow animals in and I have to go take a trip to Austin to go see a doctor and my service animal has to go with me when I brought up my service animal I was told by Nicole I sure hope you clean it up good or we're going to charge you $250 as if I was inconveniencing her by even having to get a loaner after they've had my car this long I will probably sell my car as soon as I can get it back if I ever get it back and I'll never do business with Volkswagen again hopefully I can at least recoup some of the money that I wasted on paying for the extended service or the warranty package that when Brian sold it to me after I'd already paid the money for the car this was after an extra the selling point was I wouldn't have to worry about it if something went wrong with the car and they would be able to help me to get back on the road as quickly as possible I received no help nothing but poor attitudes and excuses I feel like I have been lied to and misled everyone was very nice to me when they tried to sell me something and they were really nice when they took my check for the car and the check for this warranty coverage however when I come to use what I've paid for I get treated like they can't be bothered and can't even give me a reasonable explanation of what's wrong after a month this is inexcusable and not acceptable to me