53 Texas Volkswagen Dealers

Service was better than expected. - rivera.cm

Service was better than expected. They told me it would take 3 days. They work so fast that in a matter of 24 hours the job was completed. Excellent service. Will go back again.

From start to finish, our experience was fantastic. - gopackgo

From start to finish, our experience was fantastic. I can't say enough good things about Reginald "Reggie" Collins—his number one priority was making sure we had an enjoyable experience at Onion Creek Volkswagen. He listened to our needs and made some very knowledgable suggestions that ended up getting us into the PERFECT vehicle that wouldn't have us making any compromises. We absolutely love our new VW! Hats off to Reggie and the entire team for making this the BEST car shopping experience we've ever had.

The people at the dealership were all very helpful they - Dvela5070

The people at the dealership were all very helpful they were great in getting me into a new car.

Loved the experience from the beginning to the end. - kimrob82

Loved the experience from the beginning to the end. Everyone was nice and service was amazing.

BIG SMOKE SCREEN ABOUT THE FOUR CYLINDER POOR ENGINE IN - Harry

BIG SMOKE SCREEN ABOUT THE FOUR CYLINDER POOR ENGINE IN OUR ATLAS , AND QUIRKY UPSTAIRS TITLE OFFICE , DELAYING OUR TRANSACTION WITH USAA , CAUSING OUR PAPERWORK TOO SIT IDLE FOR TWO WEEKS DUE TO TWO EMPLOYEES OUT SICK....MANAGEMENT WENT ABOVE AND BEYOND FOR US , OR WE WOULD HAVE BEEN THROWN UNDER THE BUS AND RUN OVER TWICE ..

Exelent! - Joelsm88

Exelent! Every one it's friendly and trate to help you in all you need

I originally made a comment after a stressful sale after - KennethS

I originally made a comment after a stressful sale after leaving the dealership with my husband after speaking with VW finance Kathy was very helpful still have not received a call from the dealership. We are changing only because ok Kathy and at the end of the day my husband has to keep the car the process seemed rushed we should have ask questions we failed terribly not asking questions. Previous review deleted due to overall someone listened to our concerns.

Best dealer, very attentive and they work hard with... - mbashawry

Best dealer, very attentive and they work hard with you. Mr. Geter knows a lot about Volkswagen vehicles, he helped me and showed so many cars till I found the one I want. Ms. Ables is very attentive and a hard worker. If you are in the market for a Volkswagen, visit DeMontrond Volkswagen in Houston they will make sure that you leave happy with a car too.

Zach took care of me this time and he was amazing! - jose27jmp

Zach took care of me this time and he was amazing! I always bring my car here and they always do a great job and are great at making you feel at home. Thank you so much for all you do!

Chris Brown is one of the best salesman I’ve come across... - Kdutton33

Chris Brown is one of the best salesman I’ve come across at any car dealership!!! He’s very knowledgeable about the vehicles, even the used non-VW, ones we looked at, and bought. He is also very patient, we had three kids with us the whole time. And lastly, he is very personable. We enjoyed the shopping experience because of him! Thank you Chris!

AWFUL. - patrickschramm

AWFUL. Avoid this place. My recent experience with this Vanguard VW, Austin Texas. Burnet Road. Recall service was thoroughly disappointing - communication breakdowns at every step, being shuffled between multiple representatives without accountability, missed deadlines without notification, and questionable repair assessments that contradicted previous service reports. Kept hostage on a tire problem. Throughout the entire process, I was left feeling undervalued and frustrated by the lack of transparency and professionalism. I strongly recommend considering Onion Creek VW instead, as several friends have praised their clear communication, consistent service quality, and respectful customer care - qualities that were noticeably absent during my experience here.

The staff at VW Corpus was absolutely fabulous. - Jeckhardt

The staff at VW Corpus was absolutely fabulous. They made my car buying experience so easy! This is the second car I have bought from them in the past 3 yrs. Love my new Atlas!

Justin is great! He helped me find exactly what I needed.... - lyndamk

Justin is great! He helped me find exactly what I needed. Justin was knowledgeable and straight forward. From start to finish it was a great experience!

This is a fraudulent dealership. - Demilade Daramola

This is a fraudulent dealership. They intentionally sold me a vehicle with a bad transmission. The GM Chris lied the vehicle got inspected. Don't purchase from here.

BEWARE SERVICE DEPARTMENT!!! - sesakw

BEWARE SERVICE DEPARTMENT!!! So, my military son hit a pot hole and punctured his tire on the edge where it was irreparable. Took it to Hoy service, he had a tire and wheel policy to cover repairs. Josh in service advised him that the warranty company, Fidelity Warranty, denied the claim because the customer drove on the tire flat and abused the tire. After talking to my son, he did not know who the warranty company was or why it was declined. He called the dealership where he purchased the car and found out it was US warranty not Fidelity. The Adviser had flat out lied! I even talked to the adviser and he told me the same thing! The claim was denied due to customer abuse. Well if there is no contract with Fidelity the conversation would be "whats the VIN number, you have no contract" end of discussion. How do I know? I am a veteran adviser. I deal with these companies every day! So I asked for the service manager and got Willie who said he was the assistant to the service manager. (according to the web site he is the service manager) More Lies! I informed him who the warranty company was and he said he was not set up to deal with them. (Half truth!) The warranty company said they could take the claim over the phone and pay it in minutes. During this time the tech came into the office and exclaimed "are these idiots still arguing over the warranty?" Not realizing he was standing next to my son! So after 3 hours from the time my son arrived, the claim was paid and the car released and my son left. Never to return. This should have been an easy warranty claim. I have no idea whats going on. I only know they tried to charge my son $226 for a repair covered by tire warranty.!

I was told that I was approved by the sales rep. - ILM1976

I was told that I was approved then that they neede a coapplicant I submitted my additional information then that I needed to call the credit bureau to remove an alert and I did. The alert was removed and then they told me the additional information was not good enough. Then they requested my moms information in which I submitted. The sales rep then called me , but he didn't know. He said only nonsense and going in circles and no one knows anything. Bad customer service very unprofessional.

I have purchased several cars from Sterling and have been... - DDave

I have purchased several cars from Sterling and have been very happy. Sterling the owner is a character, but a genuinely nice guy that wants the buy to be happy. And the service does not stop with the sale, the service department is great also. They are very considerate and professional, and will level with you. I've never had any major problems with my VWs, but have seen them go to bat with the company to make it right for the person. I can whole heatedly recommend this dealership for sales and service.