98 Texas Toyota Dealers

Had an oil change on June 4, 2024. - Very disappointed customer

Had an oil change on June 4, 2024. Started seeing fluid on the ground whenever I parked the vehicle. Had my husband look at it and discovered oil was leaking on the ground. Tried to get service appt this past Fri and Sat but the message stated the service dept was closed. Needless to say I had to get the vehicle checked out and found out the the gasket was not tightened after the last oil change. Had to get a new oil change and thank goodness for that dealership’s expertise in analyzing and fixing the careless error of Tejas service department. Will never go back to Tejas now renamed Space City! Very costly error

I want to give the following individuals a big Thank You - Betty

I want to give the following individuals a big Thank You for helping me get my new Rav4 Hybrid: John Martinez, Andrew Fest, & Benjamin Wyat. John & Andrew are two of the nicest, most professional, most knowledgeable about these Toyota vehicles, and who listened to my vehicle needs and concerns. I went in for maintenance on my 2017 Rav4, but with the assist from Andrew and John I drove home in a pretty new 2024 Hybrid Rav4! Andrew very helpful with negotiating price I can afford and for explaining how to set up phone with car, and both explaining ins & outs of the Hybrid system. I sure I will be asking more questions. Benjamin Wayt very professional and courteous helping to get the paperwork done. Thank You. My husband & I have been shopping with Universal Toyota for at least 25+ years and have always had wonderful service here, whether Service, Sales or Parts. Thank You!

We buy all our cars from here and get them all serviced - Lyn D

We buy all our cars from here and get them all serviced here. We have always been pleased by the high level of service. The sales department is always transparent and easy to deal with. The service department is always up front, efficient, and top notch. I would never consider going to another dealership. Toyota of Dallas is my go-to!

Very good sales people very helpful and they explained - juanguerra7979

Very good sales people very helpful and they explained everything clear, I recommend gullo Toyota of Conroe to everybody who is looking for a new car.

Hello Mr. - EARTEAGAV

Hello Mr. Fly, I am writing to you to make you aware of an awful customer experience I had at Toyota of Denton today. My scheduled appointment was to get the recommended services at the 50k mark for my Tacoma. These services include tire rotation. After I paid the invoice and the vehicle was returned to me, I noticed that I was billed for the tire rotation, but the service was not performed. I returned to the service advisor to point this out. The service advisor was able to confirm that the service wasn't provided. Billing for services not provided is a form of fraud. I am writing to you to inform you that I will file a complaint with the FTC, the BBB and the Texas Attorney General office to report this incident. Best regards, Eduardo Arteaga

We recently purchased a RAV-4 from Paul Prudhomme. - Jonesmw

We recently purchased a RAV-4 from Paul Prudhomme. His relaxed, no-pressure, knowledgable approach made the transaction the most pleasant car purchase I have ever made…Thanks, again, Paul…and Classic Toyota.

Great dealership in Arlington Texas, by the mall. - jlavenski

Great dealership in Arlington Texas, by the mall. They had a lot of inventory that other dealers didn't have so I drove a little over an hour to get to this dealership passing 3 other Toyota dealerships. The sales experience started great and then got slightly rocking with the salesman but the sales manager Dalton Wilson stepped in and cleaned up the situation. Overall the experience was 8/10, I would say 10/10 but the salesman previously helping me was a lot to deal with. I got help from Carson who was super nice and professional (Which you should be at a dealership selling $50K cars, just saying) Eli in finance was also very professional and tried to get me in and out fast. I had already been there for about two hours so I needed to go. Overall I recommend this dealership as long as you deal with the mentioned people in this review.

Purchased my fifth vehicle in Longview and they have - M Whaley

Purchased my fifth vehicle in Longview and they have always been first class with Service and best pricing. Tried Tyler but no thank you, shady operation over in Tyler.

I had an issue with my cooling fan on my 2016 Toyota - davidvan2012

I had an issue with my cooling fan on my 2016 Toyota Prius. My service advisor, Sarah gave me excellent service and pricing. My mechanic Alex, did a fabulous job on the repair and explained safety issues to me about my vehicle. They always treat me very well. That’s why I keep going back. I had another service advisor for a short while in the beginning, Randy who also gave me great customer service. And last I’d like to thank Tony the service manager for running a 5 star service department. David V.

Service Advisor Thomas Bundick Jr definitely made The Red - JM

Service Advisor Thomas Bundick Jr definitely made The Red McCombs Toyota Dealership shine today. On January 23, 2024 he immediately went out of his way to help me — a Customer from McCombs NW Hyundai — since I was getting the runaround throughout McCombs Enterprises. His professionalism, dedication to an excellence, and self-empowerment helped me solve a specific problem that that others passed on to others. Kudos to Thomas, a US Marine that helped another First Responder.

It was a busy day at the service department but all the - Lovemydogszz23

It was a busy day at the service department but all the employees were friendly and welcoming. I was greeted by a nice lady manager, Nicole. She introduced me to Jose and they made sure I was taken care of the whole time I was there. They even fixed my tire under warranty. Thanks San Marcos Toyota!

I am astounded to see all of the negative reviews on this - Bobby

I am astounded to see all of the negative reviews on this website for Joe Myers Toyota in Houston. Joe Myers Toyota is by far the best Toyota dealership in the entire Houston area. The people at Joe Myers are really the best. I have never had anything close to a bad experience there. From sales to service, everything has been great. I only buy Toyotas because they are so reliable. And the sales and service people at Joe Myers Toyota are some of the nicest and most helpful people I have ever met at a car dealership anywhere. Always a pleasure to be there.

Salespeople were good to work with. - Jonswrth

Salespeople were good to work with. However, during our dealings there was no mention that we would be hit with an $18k “dealer installed option” which actually meant $18k dealer markup on a new Toyota Land Cruiser. Went down the road to another Toyota dealership and they actually offered a $1k discount off MSRP for the same vehicle. Avoid this dealership! Such a scam! $19k only to line the pockets of the dealership on top of the profit they would have made selling the vehicle at MSRP.

Wish I could give a lower rating than 1. - ejohan

Wish I could give a lower rating than 1. I saw a truck I was interested in online, asked for their best price, they said they would negotiate in person but not over the phone. I’m 2 hours away so I said I would pass on the truck unless the lift was higher end and I would be ok just paying the internet price. I asked for information on the lift, they said it was a fox lift and couldn’t tell me the height, said I could figure it out in person. Sales manager called and was extremely condescending and rude, said he didnt want to put in all this work if I won’t even drive out there. Not sure how it’s too much to ask a person selling a product for information on that product. Not sure if that’s their sales tactic but I’m not interested in doing business with a person like that.

I have updated my review, as I am very pleased with how - Reece Kingcade

I have updated my review, as I am very pleased with how the dealership rectified the situation. Thank you very much for reaching out and making this right. I very much appreciate it.

I have purchased two vehicles at this location and I - Alisiam70

I have purchased two vehicles at this location and I guess I should have learned my lesson the first time around. The issue is that my second car purchased at community toyota has three separate warranties that were purchased with the new car. I was concerned that when the time arouse I would have a very difficult time accessing the benifits of such warranties. Sure enough it has happened. Let's start with the tires, mind you this was a brand new car with tires made for 50,000 miles. So my son had a blow out in Kansas I believe and he took the vehicle to the dealership there, and apparently dealerships don't share information , so the dealership stated they were not aware of any warranties on the tires until I called them. Anyhow the dealerships service department told my son that he needed to change all his tires so he did as he was instructed and payed over 1,400.00 dollars. After I called the dealership because they had not coved the one tire under warranty, because they claimed not to be aware of it. The car had about 29000 miles on it and the dealership claimed that the thread on the tires was too low. Debatable. I specifically got there warranties so that my son would not worry on his long trips to work but this was to no avail. It has been months of going back and forth with the dealerships and warranty companies and nothing. I am made to feel like an idiot for believing that they would honor what they sold me. So very frustrating and I asked specifically if my son or I would have to go through this circus , and of course the lady told me no. There was a manager of service that was helping me at the community toyota who seems very helpful but I was told he is no longer there Also my son driving all these miles had some bugs and hard water stains on the paint of the vehicle as well. And so started another fiasco. After being tured down for every request to get this remedied the insurance company finally agreed on a complete detail of the car...and there it began. I took the car to the dealership to get detailed (after about a week of going back and forth with insurance) on Monday so that it could get detailed tuesday and had to get a ride from the dealership to my home that night. So Tuesday I was told I could pick up my car because it was ready and I asked if I could pick it up at about 7pm so I could get ride. I was told yes and the keys would be left up front. When I got dropped off , neither the car or keys were there. The service man had forgotten and drove back. It took him about 30min to get there. After awhile he brought the cat to the front but the same bugs were on the front bumper and paint, also the tire covers were full of mud and dirt so I had to leave it again. This time I had to wait more than an hour for my ride to pick up again. The next day my brother picked the car up at about 7pm thinking my nightmare was over I parked and coverd the car. The next day I happened to look at the undercarriage of the car and it was still full of mud and dirt. ( I was told several times by service that the detailed job included the undercarriage of the car) So I took pictures and sent them to the service man. Then Monday comes and the service man tells me he would look into it on Tuesday because he saw this message late Monday. Tuesday the said service man calls and tells me there was a language barrier between him and the detailer and they do not have a lift to clean the undercarriage of the car. What do you say to that. I felt defeated, it's not like I can go see if they do or don't have this lift. It just baffles me that I had to literally be there for a week straight and call and go back and forth for them not to completely clean my car . Which the insurance is paying for, also Noone there seems to know what to do with hard water spots( which warranties they sold me covers). Not ever the body shop. The body shop told me I need a professional. Then I don't know what the dealership is if not professional.

We loved our experience with Sweet at Shaw Toyota. - jfads

We loved our experience with Sweet at Shaw Toyota. She was incredible to work with and went over and above to make sure all questions were answered. She went over and above and would recommend the service at this dealership over any of the dealerships we visited in Austin.

They kept my car for four days before looking into the - ppope37229

They kept my car for four days before looking into the issues and the ending charging more then I was quoted.

McKenzie with Toyota of Killeen was literally the best - timmyrussell

McKenzie with Toyota of Killeen was literally the best salesperson I’ve ever worked with. She went far beyond out of her way to make sure we were taken care of. We didn’t end up purchasing a vehicle only because after her exhaustive search, she could not find a vehicle that would fit our time frame. If we weren’t such an odd case, we would have waited and bought a vehicle from her hands down.

Great service , knowledgeable and honest staff Even - Bellasmith

Great service , knowledgeable and honest staff Even though I live in Houston I still choose this dealership Love my new car!

Fast and Helpful! - RAV4R

They helped me out with affordable monthly payments and great service! Franco and Alan were great at working with me to get the perfect car for me.

Answered all my questions patiently. - Randyblair54

Answered all my questions patiently. Found me the vehicle I wanted. Outstanding sales support from Charles. Got through the closing process quickly.

Awesome customer service!!!! - Paul

It was customer service and pricing and also atmosphere everyone was so friendly and of course pricing was my first priority they made me feel like I wanted to spend my money there

We just got our 4th vehicle from Poe Toyota on Montana. - susuplyr5

We just got our 4th vehicle from Poe Toyota on Montana. We got a 2022 Hybrid Seanna. Make sure you ask for Ben Salazar. He is very polite and professional. If you want to know about Toyotas ask him.

Easy, honest dealership to deal with. - travr

Easy, honest dealership to deal with. No hassle, no back and forth! Kathy was an absolute pleasure to work with! At the end, there were no surprises or gotchas, just the deal agreed upon--refreshing these days for sure!

The shop is extremely friendly and came through for me in... - Christophergehlen

The shop is extremely friendly and came through for me in a pinch. GREAT TECHS! They fixed it where others could not. Going to the dealer turned out to be much cheaper than the shop estimate I got from an independent shop.

Great dealership, nice friendly people to work with. - Dj.nelly68

Great dealership, nice friendly people to work with. I would recommend them to anyone looking for a vehicle.

Frank is Cardenas Service! - isaiahsup

I would like to say, on the behalf of my wife and I, that it has been an extreme pleasure to work with Frank in car service. His exemplary courtesy and professionalism made our experience with Cardenas Mazda both relieving and enjoyable. Most consumers dread the necessity of car service, especially at car dealerships for fear of getting swindled, us included. Frank has changed our perception. He is an extraordinary asset to Cardenas Mazda. You are both lucky and blessed to have him as we are to have met him. We hope we're half as lucky in Miami to enjoy a similar experience. Thank you.

Great service department. Israel Sanchez, Erick, Rolle,... - barrykoch60

Great service department. Israel Sanchez, Erick, Rolle, Joe and the whole crew were great. Had my battery replaced, transmission serviced and my oil changed while I waited. Very friendly and skilled staff. Highly recommend doing business with this dealership. I drove 40 miles to take my car there and it was worth it. Great job.

We just bought our second Prius from Palestine Toyota! - Jay

We just bought our second Prius from Palestine Toyota! Mirabel our sales lady was excellent both before and after the sale. Thanks!