175 Texas Subaru Service Centers

Another great experience in customer service and caring - Juan

Another great experience in customer service and caring for the customers by Mr. Miguel Diaz, Ms. Kimberly Evans and Christian yesterday. My new car’s headlight was defective and was replaced same day. They provided me with a loaner car and was able to go to work on time and come back to pick up my car after work. Thank you

Dealership is great. - nbeaird

Dealership is great. Scott Davis was a wonderful advisor and answered all my questions. Dealership performed a significant amount of work on time, in one day.

Great experience very fast service would definitely - kathymarcos59

Great experience very fast service would definitely recommend. Thank you so much great experience great experience

Excellent service and very thorough. - Krishna M

Excellent service and very thorough. No unwanted cross sell or up sell. I would definitely recommend them.

The service representatives have always been so helpful, - Jackie

The service representatives have always been so helpful, and I appreciate that I can wait for my work to be done on my car in your very comfortable waiting room.

Good customer service without sales pressure while - Oriolite2000

Good customer service without sales pressure while waiting in the lobby. Friendly and courteous staff!

Always there for me when I need them! - kgbrummett

Always there for me when I need them! Their service manager is always ready to help you with your needs. Pleasant, , kind and efficient!

West Houston has been servicing my Subarus for several - Willie

West Houston has been servicing my Subarus for several years. I am very happy with the service writers and the work that has been done. Easy to set up an appointment, while the work is being done, I am always kept informed of the progress. Cannot ask for more.

They are clueless and they don’t know how to communicate! - pratt_7926

They are clueless and they don’t know how to communicate! Take your car to anyplace but here.

The work that was performed at this dealership seems to - E. Porras

The work that was performed at this dealership seems to be good work. We had our seal to our driver window replaced due to gumming and not allowing window to roll up freely. The communication is not the best but once you figure out who you talk to get things done and you’re not in a hurry then you kinda know what to expect.

They were very nice. - alicia.stum

They were very nice. Helpful. Made me feel very comfortable. They even gave me Popsicles (it was summer) while waiting for paperwork to be completed

After reading so many reviews about Hacknet Credit - cousinsdave74

After reading so many reviews about Hacknet Credit Specialist, I was convinced that all my problems are over because I had late payments student loans, medical bills, bankruptcy, credit card debts and he assured me of a permanent job and went on with the job, just few days something happened I wouldn’t believe it my score is now 801 and everything was wiped out I’m totally free from debts including the bankruptcy and I got a high credit limit of $7,500. His service is excellent and reliable. Contact him now with his info HACKNET567@GMAIL.COM Text or WhatsApp +1(646) 450 2754

An issue arose with my 2019 Legacy, Alexis from service - KarlaC

An issue arose with my 2019 Legacy, Alexis from service department provided excellent customer service. He took initiative to touch bases with me in regards to a part we were waiting on and contacted me as soon as it arrived. Alexis was courteous, honest and professional through out the entire process. His was definitely an example of what great customer service should be.

I usually don't fill out reviews but I felt like I needed - retired teacher

I usually don't fill out reviews but I felt like I needed to let people know what you are in for when you bring your Subaru for a software update. I took my 2017 Subaru Forester that was hesitating (dead spot) when I pressed the accelerator. I mentioned that this had happened in the past and the fix was a software update. After many attempts the tech finally got a code that told them to update the ECM software and then "relearn" the update. I was shocked when I got the bill (506 dollars). 450 was for the update and 49.50 was other fees. I called another Subaru dealer and they said it would probably take 1 hour at a cost of 175 dollars. The service person said you will probably need software every year...... I hope that our cell phone companies don't start charging for software updates.

Replace rearview mirror - Voltowner

When I requested an estimate they said they would first have to order a part. They did not give me a followup call. However, when I tried again I got good service. They set my expectations appropriately and explained that without replacing the whole door they could not eliminate a slight gap. However, the service was quick and what I paid seemed very reasonable. I don't even notice the wind noise they said I might have.