175 Texas Subaru Service Centers
Kathy was the best and most detailed Certified Collision - lynnemasters
Kathy was the best and most detailed Certified Collision Consultant that I have ever worked with. She actually made this a pleasant experience. It is rare to meet another female who knows her way around a vehicle, including under the hood.
Excellent customer service, impressed with the quick - Ron
Excellent customer service, impressed with the quick turnaround! Will definitely be making Grapevine Subaru my go to place to get my car serviced
Top Reviewed Service Specialists At This Dealership
Service Advisor
Very friendly and keep us informed on the progress of the - salazardavid6619
Very friendly and keep us informed on the progress of the work that was done on the vehicle
Subaru has provided me with outstanding service since - christy.pybus
Subaru has provided me with outstanding service since 2016 (first Subaru). Today they really went the extra mile at the Ewing service department. They helped me with issues that another repair shop (was chosen shop of insurance co due to collision) hadn’t solved and it n good faith didn’t charge me a dime for the diagnostics and quick fix. Virginia was friendly and communicative which i appreciate!! Thank you Subaru!
Had a great experience getting my vehicle repaired here. - chgandhi526
Had a great experience getting my vehicle repaired here. Bryce gave me the confidence that they would do a great job and was great at communicating with us about the repair process.
We have been providing services at this dealership for - Tatiana
We have been providing services at this dealership for many years and have had a very good experience. Russell is always attentive and willing to help!
Wholesale Parts Sales
Hiley was 100 times better than when I purchased my last - lalonai.r.james
Hiley was 100 times better than when I purchased my last car at Bruce Lowery, Subaru is all I will ever own again.
Billy and Charles are great and I wish I could give then - pookaron
Billy and Charles are great and I wish I could give then an eleven. They were very supportive and attentive.
Kris was an excellent advisor. - CD
Kris was an excellent advisor. I talked to him, and he got my truck in and out of the shop in great time. The color match was perfect. Thanks!
David Paris was professional and courteous. - Mvice
David Paris was professional and courteous. Everything was explained fully and thoroughly. The entire process was easy and the work completed to my satisfaction.
City Limits came through for me on a Saturday, had to - Peace
City Limits came through for me on a Saturday, had to take care of business.
Service Drive Manager
Subaru Star Delivery Specialist
Amaizing customer service starting with the receptionist - marthad450
Amaizing customer service starting with the receptionist and DeMarcus who was in charge of my car knew that I couldn't get a rental car while my car was in their shop and he work in my car within timely manner so I can have it back at soon as possible. Overall they all are very efficient. Thank you,
I want to. - None
I want to.personlly commend Collision Ctr Estimator Mr.Maximo Robledo for superior professionalism. A true residential expert. V/r Kenny Andrews
Deborah Mize and her team did an outstanding job - psharkeytx
Deborah Mize and her team did an outstanding job maximizing the insurance coverage forThe replacement windshield. Deborah was professional and polite in all our meetings. Terrific results on all fronts.
Christina expedited the work on my vehicle from a car - Parsons
Christina expedited the work on my vehicle from a car wash incident. The work was done in a reasonable time working with the Hartford auto claim in July.
Wonderful service and personnel was courteous and very - lgaigher
Wonderful service and personnel was courteous and very helpful with my needs. Thanks to all.
The repairs to my vehicle were excellent and completed as - jjb101
The repairs to my vehicle were excellent and completed as promised. Great staff, especially Josh Redd, the Collision Estimator. He appears to be the guy who has all the answers and the person who keeps things running smoothly and on schedule.
Did a great job on repairs, kept me informed throughout - Dani4kkg
Did a great job on repairs, kept me informed throughout the process and delivered on time.
My representative did a truly amazing service at - FRANKLIND7425
My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.
Service was amazing. - HCR
Service was amazing. They went above and beyond for our Subaru’s repair. Highly recommend Nate and the whole team in the service department!
Auto Nation is a service oriented company. - Juan
Auto Nation is a service oriented company. I’m so pleased by the service provided to my car and to myself. The technician James was polite and friendly and performed the repair service to the last detail. The booking of this service was very easy made online and I was kept updated on the schedule of the service. Punctuality is one more of the good things that we count on from Auto Nation.
All of the work was completed perfectly. - accr8808
All of the work was completed perfectly. Liz is always a pleasure to work with.
Very good job on telling me what needed to be done and - adrianscott34
Very good job on telling me what needed to be done and time frame was great once the repair started also staff was very nice and informative
I was nervous about using this service but the technician - matthewcalkins0
I was nervous about using this service but the technician was punctual, respectful, patient as he explained and demonstrated the issues and offered a realistic and pragmatic diagnosis and service plan. The experience changed my outlook and this will be my new way of servicing my car. The convenience of staying at home is a valuable bonus!
We needed our battery replaced and the young man who - Maria
We needed our battery replaced and the young man who worked on our car was very helpful and professional.
outstanding service w/military discount, timely and - marshal
outstanding service w/military discount, timely and highly knowledgeable of the entire vehicle, so efficient and helpful in recommendations
Came for first service of my wife's Forester that was - 56danparker
Came for first service of my wife's Forester that was bought at another Dealership. The experience was great only took about 40-45 minutes will definitely return and recommend Douglass Subaru
Bought 10 Subarus from Gillman in Houston & Austin since - Aseckler
Bought 10 Subarus from Gillman in Houston & Austin since they came to US, mostly Outbacks but also a MRX & a Tribeca. Best Cars & Service ever! Everyone in service centers is friendly, positive & helpful. Love Subaru!!
I've never experienced the level of after-sale customer - Terrenza
I've never experienced the level of after-sale customer care that I have received from JK Subaru. Reminders when maintenance is due, followup care after visits, offers for additional service and my favorite, offers to go over all the features of my new car. The team at JK Subaru is friendly and customer service oriented. I love them all!