182 Texas Mercedes-Benz Service Centers

Just moved to the area about a year ago from the - Ken

Just moved to the area about a year ago from the DC/Maryland area!! I am definitely familiar with the great service Mercedes provides! Your team was absolutely amazing. It was my first visit and I was blown away! Aiden(I hope that’s correct) was out of this world!! Too-notch!! Additionally, my initial encounter with JR was fantastic!! Hi Salute to your team! Best experience I’ve EVER encountered!

I highly recommend their dealership for sales and - MAHMOH007

I highly recommend their dealership for sales and services. They are friendly and so keen to assist.

The repair was as if the car was new. - jobsangel1328

The repair was as if the car was new... They give a lifetime guarantee for the work as long as you own the car... excellent

Service representative, Cody Mashburn, was amazing. - rwward

Service representative, Cody Mashburn, was amazing. He stayed after the insurance company (my vehicle repairs were covered by AllState the insurer of the person who was at fault), which took many emails and kept me fully informed. Repairs were flawless and vehicle looks as good as new.

Had to wait about 10-15 minutes for service staff took my - Jamesmongaras

Had to wait about 10-15 minutes for service staff took my keys upon arrival. Otherwise, my service advisor Manny explained what was to happen and when car would be available.

Sean was very easy going and no issues with services - fletcherw

Sean was very easy going and no issues with services performed, very happy with my experience

Excellent service, great value and large inventory - the - rguilbeaux

Excellent service, great value and large inventory - the best process (low pressure) that I’ve ever seen at a dealership from Sales to Finance

Great working with Dorian, and DeMarcus on getting my - sidjohnston

Great working with Dorian, and DeMarcus on getting my truck repaired after the accident!! I wanted factory results, and finish and the Team delivered!

Very friendly and keep us informed on the progress of the - salazardavid6619

Very friendly and keep us informed on the progress of the work that was done on the vehicle

Best place to bring your cars for body work. - Tattted

Best place to bring your cars for body work. Excellent customer service and keeps you update throughout the process.

From start to finish my experience with AutoNation - cindy

From start to finish my experience with AutoNation Collision Center in Spring deserves 5 stars. The communication was great. The date promised was as promised, and the amount quoted was on target. My car was repaired and in excellent condition when returned to me and I could not have asked for a better job. Even my brother who worked for a Mercedes dealership for many years commented on the great paint job that was done. If you are looking for a professional and top notch collision center I highly recommend you bring your vehicle here. In addition, I also highly recommend working with Tom Pham and Kathy Barton, if you have the opportunity. They were both great at keeping me informed and updated on the progress of the repair.

Technicians arrived on time, very professional, they knew - Chabel

Technicians arrived on time, very professional, they knew what they were doing and explained the problem, ordered the parts and fixed it.

Great fast service, very everyone friendly, Ryan from - peditosfamily.21

Great fast service, very everyone friendly, Ryan from sprinter van is amazing great guy , I will definitely come back if I need it

Great customer service and convenient location makes this - Jim L.

Great customer service and convenient location makes this dealership easy to work into your car ownership routine.

Everything worked out smooth. - Sam

Everything worked out smooth. I have worked with AutoNation Collision twice and both times have been great! Billy made sure I was informed every step of the way. They worked well with my insurance company, with no delays.

Maximo is an excellent manager of collision claims. - Jdld5354

Maximo is an excellent manager of collision claims. He kept me informed throughout the repair process. The front office staff were awesome also. Will use your repair facility again if I need collision repair. Keep up the great work!

I want to say I drive a hour just to get to this specific - obie.ridley

I want to say I drive a hour just to get to this specific location, everytime I come I'm never disappointed. This time my service rep was Victor Albiter, I came in for a check engine light and had to leave it for service they were out of loaner cars at the time but Victor gave me his word and said he would work on getting me one. The next morning got a call and said come and get your rental, although I told him it didn't need to be a suv he still end up getting us one. Victor kept me updated on my vehicle and 2 days later it was done Great Job Greenway!

I've been using Mercedes-Benz of Houston North for many - cmpineda

I've been using Mercedes-Benz of Houston North for many years and they've always done a great job for me in repairs, services, and just good customer service. Brandon, my service coordinator for this last service/repair was very professional and kept me informed of any and all issues and concerns. I highly recommend them and will continue to use them!

Brandon was knowledgeable, thoughtful, effective and a - asdfghj

Brandon was knowledgeable, thoughtful, effective and a joy to deal with. Clone him, you'll be better off.

Great service great waiting area car was ready on time. - anjones2011

Great service great waiting area car was ready on time. Christie was great to deal with.

I'm a return customer to AutoNation Ford Collision in - alfadam36

I'm a return customer to AutoNation Ford Collision in Fort Worth and it's because of the impeccable work they do. On my last visit my repairs completed on time and I was kept informed often. The customer service is awesome and the service advisors especially Elizabeth Baxter are the best. Thank you so much my car looks fantastic

Deborah was very professional in organizing the initial - whljrtx

Deborah was very professional in organizing the initial review of the work needed and Jaime got the work done beautifully, and on time, at a fair price. Thank you Deborah and Jaime.

Donna was exceptional on keeping me updated on status of - Gym Girl

Donna was exceptional on keeping me updated on status of my vehicle. Thoroughly enjoyed working with her and thank you for taking good care of my car. Feels like new again!

Excellent service. - Mdiaz

Excellent service. Mrs. Silvia has very good people skills, is easy-going, and provides proper information very professionally.

I had a very smooth experience with AutoNation Collision - Stanley.anysia

I had a very smooth experience with AutoNation Collision Katy West. The kept me up to date in a timely manner. No complaints whatsoever.

My representative did a truly amazing service at - FRANKLIND7425

My representative did a truly amazing service at everything connected to this event. The repair team also did a great job on our new vehicle. Should we need this type service we will us AutoNation because of the excellent human service.

Service on my chevy S10 and Hybrid Camry A/C I had - Craigmib

Service on my chevy S10 and Hybrid Camry A/C I had service schedule on a Friday and a Saturday to exactly see how the service would be. The Tech Derek W, was on point and explained the outcome of the findings and explained what I needed to do if I problem reoccurred.

This is for MB of Grapevine (Avondale) Service: I have - TomBoyDFW

This is for MB of Grapevine (Avondale) Service: I have been going to this dealership since it was originally built new. I've had my E63's, C300, CL55 and now my 2015 G550 serviced there. Sure... if I went to an indy shop, I could likely save a few dollars... But, it would: A: Cost me more time to go there, this is a close/convenient location. B: They may have to order parts, this dealer keeps a lot in-stock, so time is an issue as well - may take longer overall. C: I am confident in OEM MB USA Parts and Service D: They have all the correct MB Special tools and Electronic diagnostic tools. E: Their people... More on this below... So, Driving the G, I all of a sudden noticed a very odd imbalance. I thought it may have thrown a wheel weight or maybe something dangerous was stuck in the tire. Sure, I have a floor jack at home, and I could have raised each corner to look at the wheels/tires, but let's face it. This IS NOT what I do for a living! (Back to that convenience thing). So, I call the dealer. They said bring it in ASAP and they will diagnose it. It was such a strong imbalance, it could be a safety issue (Spoiler alert! It was!). They put it on a rack soon as I pulled up, sure enough, the Right Rear tire's tread was separating from the steel belts. They immediately changed the tire and put on my spare. They were not going to let me go home with a bad tire! The cost that day? Zero, Zip, Zilch. Nothing. Sure, I could have gone anywhere that day to get tires,,, but that's not me. The Service Advisor (Laila) set me up with their Tire Specialist. He assessed the situation and we discussed tires; types and brands. They were able to warranty the tire for me, so I bought all four (4), did a complete 4-wheel alignment and best of all, these will all have a road-hazard tire warranty as well. That's personal comfort for me. (Remember what I said up above about convenience!) They just made it too easy. Went back 2 days later when they had a set of 4 in, and got it all done. Big thanks to Laila, Their tire person (Can't recall his name - the unsung hero), the specialist technician who took care of me (Johnathan), and their Service Director Brittany who I have known for years and who always takes very good care of me and my family! Great experience overall. Makes me feel good taking my vehicles there for service. Great value! Plus, they do a great wash! Pro tip, their parts guy @ MB GV for those who do some things their self is Greg! Another stellar individual who goes out of their way to help out.

Easy to setup an appointment. - 611jeddah

Easy to setup an appointment. Technician was on time and got right to work repairing my vehicle. Very knowledgeable mechanic, got the job done ahead of schedule. Made sure everything was done and clean. I will use them again.

I was nervous about using this service but the technician - matthewcalkins0

I was nervous about using this service but the technician was punctual, respectful, patient as he explained and demonstrated the issues and offered a realistic and pragmatic diagnosis and service plan. The experience changed my outlook and this will be my new way of servicing my car. The convenience of staying at home is a valuable bonus!