269 Texas Ford Dealers

During my Visit I met a very good friendly manager who - Chancekambale

During my Visit I met a very good friendly manager who helped me to get my brand new car 🚘. I do recommend ford they have a excellent customer service team.

On 7/19 we had an AWESOME experience with Megan Acosta - Walter & Katherine

On 7/19 we had an AWESOME experience with Megan Acosta (inventory specialist/sales) and Andrea Watson (finance) at Tommie Vaughn Ford where we were literally treated like family. We have been blessed to have contacts at various dealerships over the years where we were treated well, but this experience was the best of all. They met us with the sales manager when we walked in the door, had an offer on our trade before we could sit down, and helped us locate an additional vehicle for a family member (did I mention multiple follow ups for us on the vehicle for our family member). We closed the purchase and will close the other purchase when the located vehicle arrives! Can't say enough about these wonderful ladies!!! Walter & Katherine * Andrea had taken care of our daughter for us on a previous purchase and introduced us to Megan. Thank you Andrea!!

Greg Lusk and the crew were very professional at handling - Ncyjo1

Greg Lusk and the crew were very professional at handling all aspect of me receiving my SUV.

Great experience with the sales team at Prosper. - Marni M

Great experience with the sales team at Prosper. Zach found the exact truck I was dreaming of and they found a way to make the numbers work for me.

Great Dealership! - shrodrig

Great Dealership! From sales to service . Heidi crump did a great job as my service representative. Will be back for my next suv or service needs.

Very bad Service Dept. - marieliguzman79

Very bad Service Dept. Dishonest and not liable. Will never go again. I do not recommend them at all

The salesman made buying a vehicle as easy as I’ve ever - Rkscott

The salesman made buying a vehicle as easy as I’ve ever experienced. I would recommend anyone looking for a new vehicle to come here.

Purchased my F-150 from Boerne Ford, along with - karlheinen

Purchased my F-150 from Boerne Ford, along with purchasing a 100K mile extended warranty. I need to take truck in for warranty work at 31K miles, and the best offer they have on a loaner while my vehicle is getting serviced for safety recalls and warranty work with my sunroof falling apart is 2-3 months out. No sense of urgency nor a sense of caring about the customer after the purchase.

We bought a used car last month from Giovanni and had an - Brett D

We bought a used car last month from Giovanni and had an outstanding experience throughout the process. Gio took the time to understand what we wanted/needed and worked with us to find the right car. We were not in a rush so it took about 6 weeks to find a car we liked. Gio was awesome and did not push us to buy something we didn't want. He was professional, communicated well, and helped us find the right car for our family. Highly recommend!

Great Inventory, excellent service better attitude and - Ricardo Salas

Great Inventory, excellent service better attitude and friendly staff, definitely be back to buy other vehicle

I can’t fully express how grateful I am to have found - Sydnee2798

I can’t fully express how grateful I am to have found this place. I must say, Friendly Ford has done an outstanding job assembling a team that truly exemplifies genuine customer care. This goes beyond just customer service—these individuals genuinely care about the people they serve. I had the pleasure of getting my brand new car serviced in Phyllis Winter’s department. Not only did she go above and beyond to ensure my vehicle was well taken care of, but she also took the time to talk to me and offer words of encouragement, reassuring me that my situation would improve. Phyllis is trustworthy, supportive, personable, knowledgeable, courteous, professional, dedicated, attentive, and empathetic. Her conversation gave me the strength I needed to endure a challenging time, and her words of encouragement assured me that better days are ahead for me and my children. God is truly amazing, and I believe He intentionally guided me to this place. For that, I want to express my heartfelt gratitude to Phyllis Winter at Friendly Ford in Crosby, Texas. From the moment I purchased my vehicle, she went above and beyond to ensure everything was in perfect order. Even after I left the lot, Phyllis continued to check in, ensuring I was fully satisfied with my purchase. Her dedication to detail and commitment to customer care truly stood out. She answered all my questions and reassured me that I had made a great decision. It’s rare to find someone so committed to their customers. Thank you, Phyllis, for making this experience exceptional! You are an incredible asset to the Friendly Ford team. To anyone reading this—don’t just walk, run to Friendly Ford in Crosby, Texas, if you’re looking for a reliable vehicle and an amazing customer experience.

Buying a new vehicle is always a trying experience. - James

Buying a new vehicle is always a trying experience. But, after buying my third vehicle from Yaklin Ford I can say that these folks always get me out the door with a smile and a new vehicle. As a retired business man I can certainly attest to the value of a good team. Joseph, David and Bernie helped me through the intimidating auto buying process with clear explanations of each step and a good outcome.

****update Red McCombs informed me that they will not - cleggsrustx

****update Red McCombs informed me that they will not be paying for the damages caused to my taillight (water intrusion) while it sat on their service lot exposed to the elements for over a month as they waited for approval from the tow company to pay for the repairs. These guys are crooks and I would be hesitant to buy from Red McCombs and definitely not use their crooked service dept. Beware.**** Where do I start. From service advisors not calling me back when they say they will or at all in a timely manner to my vehicle being in the shop the first time for over a month only to get it back and drive it for a couple hours only to have it break down again in traffic. Ford roadside sent a tow 4 hours later and they damaged my rear taillight with body damage in transit. Pictures to prove it was their fault. My truck sat in Ford's service lot another month as they waited for more parts and to get approval from the tow company that they would pay for the damage their driver caused. Over 3k worth of damage. Now after 2 months of paying for a truck I haven't been able to drive and get my truck back and I immediately get error messages related to issues stemming from the replaced damaged light. Back to the service department. Again with lacking communication I'm finally told that their was water intrusion into the light causing corrosion to some part and that's not covered under warranty. I would be responsible for it. 1k for repair. I told service that this water intrusion occured while the truck sat in service for over a month and it wasn't my problem. Ford said they weren't going to pay either and would try to go after the tow company a second time for additional damages but it could take up to 2 to 3 more weeks. The service manager Issac Miller was very dismissive of our concerns about how long our truck has been in service and says it's Ford's issue and not the dealerships problem, and that was just have to wait. He doesn't care that we've had to make 3 payments now on a truck that we haven't been able to drive in months, paid taxes on rentals, car insurance and some Uber costs. Needless to say once this issue is resolved we will no longer be buying any Ford products ever again... Been lifelong Ford owners... Simply because the Red McCombs has been the worst representation of Ford we've ever had to deal with.

They get 1 star only because zero stars is not an option. - springrentals

They get 1 star only because zero stars is not an option. I went in today to purchase a vehicle listed for $34000 on their website. I had already provided them with all the information on the trade and they sent me a response saying it was valued between $32000 and $37000 but they would need to see the vehicle. (it is a 2020 ram with 16k miles and in like new condition). Things started out ok until the salesman brought out the offer and the trade in value was $29000 and the price of the vehicle i wanted went back up to full MSRP of $39000. Then he started to talk about a $3300 dealer add on that was not included in the advertised price. When i asked about the discrepancies I was told I could only get the discounted price with a trade in and they would have to discount the trade in an equal amount. Of course I sad no. Then the salesman went back to the office and returned with a white shirt (I guess he was a manager or supervisor) who then provided me with 2 offers and tried to explain to me how the offer that would cost $11000 out of my pocket was a better offer than one that would take $6000 out of my pocket. I don't know about you but if the money is coming out of my pocket the lower amount is always better. His response was something along the lines of well I don't know how you are going to pay for it like that makes a difference. After three attempts to get me to accept the higher out of pocket off I said no and I'm done to which he responded in a very nasty way then get off his car lot. Which I did. This is only my experience at Tomball ford but, you can be assured that I will never set foot on their lot again.

Please people let’s get together at the Griffith Ford San - Ford Sucks

Please people let’s get together at the Griffith Ford San Marcos bcz there was a break in at the property and it was a technician that Ford had hired. That stole car parts and they don’t want to take responsibility for fixing what was damaged under their watch. Truck had been at that dealership for 6 months bcz they figure out what was wrong with it and we get a letter stating that some vehicles were broken into but they won’t pay for fixing it. Like who does that?? We all need to get together and show up at the dealership bcz the whole county needs to know about this crap.

We are from south Texas and we were in Mount Pleasant - Carlos L Garcia

We are from south Texas and we were in Mount Pleasant visiting my son . As we were getting ready to head south our air conditioning on our 2023 expedition started to act up and only blow hot air . 3:00 pm on a Friday and 500 miles from home and heater on full blast would have been an unbearable drive. We rolled in to dealership and I must say I have never been treated better. They took it in and worked their magic and an hour later we had cold ac and vehicle was fixed . I know its under warranty and however we bought our vehicle in south texas . They could of easily said we are busy come back Monday however they went above and beyond. I offered to pay or sign whatever and they said its all been taken care of. This dealership was a blessing and will see us again when we are in need . THANK YOU ELLIOTT AUTO GROUP SERVICE DEPARTMENT

We blew out two tires and damaged a rim on Hwy20 on our - AO

We blew out two tires and damaged a rim on Hwy20 on our way to Florida. We had to find a Ford dealer and a tow truck close by. Bianca in the service department was able to find tires and a new rim. They dropped us off at our hotel nearby. Also, they picked us up the next day. We feel that Bianca went out of her way to make us feel welcomed, reducing our stress. Bianca kept in contact with us throughout the ordeal, even when we were waiting for the tow truck on the side of the road.Bianca was very knowledgeable about what was needed. She knows her stuff. She topped it off with a car wash! Very refreshing to see someone with great work ethic! Thank you!!!

Awesome buying experience - dlbell59

Looking to buy online? Do it. I have never purchased a vehicle without looking the sales manager in the eye and driving the vehicle first, so it was a bit of a hyperventilating first step. That said, John, Jerry, Carmen, and Kayla made it easy -- as did Kelsi, the finance manager. Ever spend hours in the finance officer's office doing paperwork? Won't happen when you buy online. I had been researching vehicles for a while, drove some of them locally, and then purchased this one that matched what I was looking for. The team answered all my questions, gave me a reasonable deal, and delivered it the same day -- over 200 miles away! When they arrived, I drove it, signed the papers, and they returned home. Done deal. Easiest vehicle transaction I have ever experienced --- and I have purchased a lot of them.

This is the third vehicle we have bought from the - clfgillett

This is the third vehicle we have bought from the dealership. We love the service we get from them. I plan on buying another one in the near future and will use them again. I highly recommend this dealership to anyone looking to purchase cars, SUVs, or trucks. This is by far the best dealership we’ve dealt with.

Best dealership experience we’ve had in a while. - 01aisles-unmoved

Best dealership experience we’ve had in a while. Sent my wife to check out a Powerstroke, and she didn’t like it. She found the Duramax of her dreams…. Can’t speak enough about how helpful Dakota was in the process. They made a good deal with us, and we took the truck home. I’ve been buying cars on average of 2 a year for the last 20 years…. Do the math, whatever Smith is doing right now- keep it up!! Although it’s creepy as xxxx that cars.com knew we made a deal…. Smdh….technology can be a bit nosey

Tri-County sold me a car that didn't last 3 months! - Mom.in.Mabank

Tri-County sold me a car that didn't last 3 months! I will be getting a lawyer to get this debt off my report. DO NOT BUY FROM TRI-COUNTY FORD

The sales man Sammy found what I was looking for and made - antoniotrvn

The sales man Sammy found what I was looking for and made sure it was within my budget. Helped me out all the way through the sales and after. Can’t be any happier with the experience. This is the second vehicle I’ve bought there with Sammy. He will go out of his way to help. Thank. You Sammy Martinez

I purchased new Mazda 6 Gran Touring-oil changes are... - crvmd5

I purchased new Mazda 6 Gran Touring-oil changes are with Quick-lane where they made a large door ding while car was in for oil change- quick-lane manager did not wish to tend to my complaint and said it was no big deal. I complained with Sames ford since they refer purchasers and leases there and although they did reluctantly make the repair after I complained to the manager of maintainence, I later found that my jack was stolen and I priced it at another dealer for about $200.00. That was 3 yrs ago and I had sworn to myself that I would never again purchase or do any business with this dealer or quicklane. This dealer always sends coupons, for maintenance or retail but I prefer to avoid hassles with with this dealer and go to an outside shop or out of town dealer. I do love Mazda and when I take my Mazda to the valley or San Antonio, they are very professional and courteous. I’m sorry that I can’t say many nice things about this dealer.

First, I would first like to preface this review with how - Kelley.Harvey

First, I would first like to preface this review with how professional, polite, and kind John Mallory has been towards me for more than a year since moving to Huntsville and utilizing the service center at Bill Fick Ford. While it is very difficult to build relationships regarding a tool like your vehicle, it is equally difficult to tolerate disrespect and outright rude behavior, not being treated equally, and an unprofessional dress code by the lone female service advisor, first name starting with "A". Friday, August 26, 2022 I arrived at the dealership due to a re-call parts installation on my Ford Escape 4 x 4 SUV and was greeted by a more than kind baby girl sitting on this service advisors counter. This service advisor greeted me with a loud, commanding voice with a scowl on her face. I was so shocked at her unprofessional behavior that it took me a minute to gather myself to answer. When I did begin to answer, I began stuttering, losing my train of thought, which is something I never do. I was surprised at my re-action. I looked into her eyes again and looking at me angrily, she repeated the same behavior. The service department manager, JM intervened telling her, "She is here to have parts that were re-called replaced. The parts have arrived. I will take care of her". She finally stopped the behavior. I turned and went into the waiting area. About 15 minutes later, the female service advisor appeared wearing shorts that were as short as the shorts cheerleaders wear in high school. As an indigenous elder, her attire was very offensive and unprofessional for attire at a dealership; Bermuda shorts just above the knee would suffice. Today, Wednesday, August 31, 2022, I arrived at the dealership to have a "Works Package" performed on my suv. JM greeted me with respect and friendliness quickly checking in my vehicle. I walked through the door and went straight back to the waiting area. While I was in the waiting area, this same female service advisor was greeting her customers with friendliness and respect; making light conversation with everyone she came in contact with. Again, she was wearing really short shorts. She left the waiting area with two EMS first responders who came in after everyone else in the waiting room and left before everyone else. I get it. However, what I noticed again was that, she was very chatty, friendly, polite, bubbly, and respectful. When JM called me, I walked out of the waiting area behind another lady the female service advisor apparently knew to the cashier counter. "A" was walking beside the lady in front of me talking, chatting, laughing, and making small talk with her. "A" turned around to walk back to her counter, looked me right in the face and said nothing, not a word, not even a "hello, how are you"? When it was my turn to cash out, I asked the new cashier for this service advisors name. I informed her this service advisor has refused to speak to me the last 5 or 6 times I have frequented this dealership. Her jaw dropped open in disbelief. For the previous experiences I have had with the female service advisor, I am rating Bill Fick Dealership Service Department with 3 stars instead of 5. This dealership has lost my business and my trust that John and I have been working towards building for 16 months. The 5 star ratings for Customer Service, Communication, and Friendliness are for John Mallory. Treating each and every customer as an equal is of the utmost importance. Remember that were it not for customers, you would not have a business to run.

Excellent Service, friendly and very accommodating. - Shortysue16

Excellent Service, friendly and very accommodating. Ensure that you’re getting the best possible service.

James Kelly is the best to work with to get the kind of... - Glennray1946

James Kelly is the best to work with to get the kind of deal that I could live with. Joe short

Great!Dr3 - MATTMENDOZA68

Employees great, the manager are always helpful and the service there is on top of things. Overall reagor dykes is the place to be at

HORRIBLE service department. - lindamcfarland

HORRIBLE service department. My 2022 Explorer had a recall that they hemmed and hawed over, stallingfor months to get it in to fix it. When I asked them about it they were rude and condescending, I'm not sure if that's because I'm female, or if they are that way with everyone. They told me it would take 2 days for them to look under my car and see if I even needed the repair (hello, it's a FORD RECALL), then I would have to schedule an additional 2 days for the repair. And no, they do not offer a loaner. The whole time the service rep (Tim?) spoke with such disdain, and seemed irritated that I wasn't buying that it would take so long. So I called around and Henson in Madisonville said they would be happy to fix it. The service manager even gave me his personal cell number so we could stay in touch. When we got there he just slid under the car on his back to make sure we needed the repair. It took him 20 seconds, not 2 days. Our buying experience was not horrible, although they would give no discount or price cut whatsoever. However, the Service Dept is a real deal breaker. They are awful. I won't buy another car in this town, because the same man owns almost all the local car dealerships. If he lets CS Ford be run this way, I'm sure his other ones are too. And they don't even give you a complimentary car wash! I wish there was an option for negative stars.

I was looking for a regular cab pickup for my son. I... - datsunsix

I was looking for a regular cab pickup for my son. I found one on line at Ancira Ford. I contacted the dealership; the vehicle was there for viewing. I told them what time we would be there and Jon Mack and Clay was waiting. They showed us the truck and gave us a fair price. The entire process to less than on hour. Wait on the funds to be transferred took longer than the sale. The team told me several times to take the truck and not to worry. The dealership was excellent. The entire sales process was excellent and I would highly recommend this dealership to anyone looking for a great deal and a wonderful sales experience. YOU WANT BE DISAPPOINTED!!!

Dash is a pure gentleman. - Jackreed68

Dash is a pure gentleman. World class. He made it easy for us to purchase a new car.