247 Texas Chevrolet Dealers

If I could leave zero stars I would. - Brandy.S

If I could leave zero stars I would. The service department had my car for 6 weeks and gave it back to me in worse condition than when I dropped it off. I took it to them because the check engine light was on and need it to pass inspection. 6 whole weeks later they tell me it’s ready, I pick it up, the check engine light is still on, it still runs just as bad as when it was dropped off, didn’t pass inspection and now the two from windows miraculously have broken regulators. They were not like that when I dropped it off. They seriously gave me my car back with my windows taped up. What did I pay $1794 for?? Nothing was fixed. It is in worse condition now. When I questioned her about my windows, the service manager Victoria told me that they dont work on vehicles that are 10 years old or have over 100,000 miles on them because additional problems can arise while being repaired. (My car is not 10 years old nor does it have that many miles). So be aware when considering purchasing a vehicle from them, they may not want to do future repairs. I am highly dissatisfied and disappointed with the service I received with Leo Martin.

Everything that I asked them to do to my vehicle they - Michael Reed Sr

Everything that I asked them to do to my vehicle they did. I appreciate it. They gave me feedback when I needed it. It was done at a timely manner, and I think you.

Amazingly Easy car buying experience. - BryanB

Amazingly Easy car buying experience. Found vehicle, took test drive, got the price and payments we wanted. Would definitely go here to purchase a car again

Great service and nice people to work with . - ryanmcdaniel23

Great service and nice people to work with . Will is such a good asset to your service department !

Chuy and Joseph were great salesmen , straight forward - raynavarro76

Chuy and Joseph were great salesmen , straight forward and very knowledgeable !! Friendly, funny and bilingual .

The people are a team lots of things going on that - Mikekellyaustin1@gmail

The people are a team lots of things going on that everybody is bringing together to make me a happy camper

I visited this dealership recently after being quoted a - Chris S.

I visited this dealership recently after being quoted a price for a vehicle by my sales manger, Alan Gullett. This is my first time purchasing a vehicle and I drove an hour to get there with the expectation that the price provided to me would be honored. Franklin, my sales consultant was professional, transparent, and genuinely tried his best to ensure a positive experience. However, while I was there, I witnessed the sales manager, Alan Gullett, refuse to honor the price Franklin had assured me would stand. To Franklin’s credit, he advocated strongly on my behalf, demonstrating a commitment to his word and to customer satisfaction. Unfortunately, he wasn’t able to change Mr. Gullett’s decision. While Mr. Gullett’s premise that buyers always seek the lowest price is valid, the real issue here is trust and reputation. When an individual buyer fails to honor a verbal agreement, it may affect one relationship. However, when a dealership fails to honor its pricing, it risks damaging the trust and reputation of the entire business. It’s important to note that the dealership overall seemed reputable, and I had no issues with other aspects of my visit. However, I urge future buyers to confirm the prices they are quoted, especially when working with Mr. Gullett, as his decision created unnecessary stress and wasted both my time and resources. I advise requesting to work with another sales manager if possible to avoid any surprises during negotiations. To help the dealership improve and ensure a more positive experience for all customers, I’d like to offer a few suggestions: 1. Consistency in Pricing: Establish clear protocols to ensure that quoted prices are honored by all staff members, reducing miscommunications and maintaining trust with customers. 2. Improved Training: Provide training for all team members, including sales managers, emphasizing the importance of delivering on promises and the long-term value of building a trusted reputation. 3. Customer-Centric Approach: Develop a stress-free, customer-first environment to ensure that buyers feel confident and supported during the purchase process. 4. Workplace Culture: Invest in employee morale and satisfaction. Happy employees often lead to better customer experiences. Consider initiatives or adjustments to help create a more positive, productive environment for the staff. I share this feedback not to criticize, but to encourage constructive change. This dealership has potential, and I hope to see it grow from experiences like this. If these improvements are made, I would gladly reconsider doing business here in the future.

Chris was great. - Iambeerenee

Chris was great. He helped me to get approved and get in a car fast, because I really needed it. Thank you

Wonderful salesman! - dljeffers03

Wonderful salesman!! Chance Denny!! Easy to work with and helped me get my dream car!! Lifetime customer

Robert Romero provided quick and excellent service. - Gonzo

Robert Romero provided quick and excellent service. I was not expecting to buy a car however, Robert did a wonderful job reviewing the features and benefits of the vehicle I was purchasing.

Great staff Appreciate the dedication to my truck and - Chuck.Lucabaugh

Great staff Appreciate the dedication to my truck and thanks to Mellissa for making my experience satisfied and leaving with a safe truck

Good service all the people is very friendly I recommend - Bernal Juan

Good service all the people is very friendly I recommend this dealership They provide you with all the comforts

Our (Husband primarily drives) 2020 Sierra Denali has - Bethann O.

Our (Husband primarily drives) 2020 Sierra Denali has been at this repair shop for almost 2 months. The AC went out suddenly just before we left for an overseas trip in April. When we returned the check engine light came on and the engine sounded like it was gasping for air. We took it directly to the nearest dealership which happened to be Gulf Coast, as we recently moved to a new home. We told them about both problems at drop off. After about 24 hrs, we were told that “metal is in the oil” and they need to basically rebuild the engine. We inquired how metal can get into the oil as we have always taken the vehicle to a certified GMC or Chevy dealership for any and all of our vehicle’s needs. They said it was likely a manufacturers issue and it will be covered. We asked about a loaner or rental and they told us we can get one at enterprise. We advised that we need a pickup as the vehicle is used for our business. It took over 1 week for enterprise to give us a truck due to availability. Though it was annoying, we did not make it an issue because that was out of their control. Fast forward 1 month (with the only communication being when we called to inquire after 2 weeks of hearing nothing) we get the call to pick up the truck. The AC still wasn’t working and my husband was quoted over $2000.00 to fix the AC but after not having the truck for a month, he decided he would take it to the original dealership we bought the truck from. 24 hrs after picking up the truck, the service department calls us to ask us to bring the truck back in because they forgot to record a number of a part on the engine. We graciously drove the 20 minutes for them to write something down. 1 week later, the check engine light comes on again and the truck starts to stall. We take it back and I spoke to Alex, service manager, who informed me that it was the crankshaft bearings that originally failed but they were replaced so he’s unsure why the check engine light would come on again. 1 week later we again get a call that the truck is ready. We drove the truck for 1 week (no more than 25-30miles/day) before the check engine light came on again and it had several “hard” starts. We took it back to gulf coast. Another week goes by and the truck is ready for pick up. This time my husband made it as far as the gas station a few miles away (they gave him back his truck with less than 100 miles when he took it in with over 140 ) when it stalled again. He took it right back. After several calls and emails to GM necessitated by the LACK off communication by Gulf Coast staff, hubby received a call from Craig asking him a set of irrelevant questions such as why did he even bring his truck to his dealership. Gulf Coast is still in possession of our vehicle. We were told we could pick it up today but were not given a time. We called at 130pm and we were told that someone would call back. At 330pm, we tried calling back but we keep getting a busy signal. I missed some details about the loaner vehicle we are currently in and the conversations with GM executive resolutions but this review is getting pretty long. Though the original fault lies with the manufacturer GM, Craig’s dealership has handled this repair poorly. *Summary* Extremely poor communication extends from front desk to management. Disregard for customer’s time. Incomplete service. *Update* I received a call from Alex, service manager minutes to 5pm informing me that the truck will be ready on Monday. He also informed me that they no longer want to do business with me because of my review online. Alex was very pleasant as he has been throughout this ordeal. However, pleasant doesn’t pay the bills! They also blocked me on Facebook and Instagram for posting the truth about my experience.

Selfir Selimovic at Ancira Winton Chevrolet was very - Janet.beitel24

Selfir Selimovic at Ancira Winton Chevrolet was very professional and friendly. He understood my budget & worked hard to give us the best deal possible. I will recommend him to anyone needing a vehicle. It was a 10+ experience. Everything went very smoothly. Thank you again for your superb service!!

This is the worst dealership for after sales strive. - F150ForumMember

This is the worst dealership for after sales strive. They are only there to get your money once they have it, they will not bother. DONOT buy from here. There are other good dealerships in Houston where you can find good agents and Managers. The manager, Juan Martinez is awful. You can never reach him and he will never get back to you. Aaron Rush, their finance guy is horrible as well. They will not give you proper papers when you buy the car and when you ask them to give those papers, they will give you a run around for getting them and good luck in getting them! Cannot emphasize the carelessness with which these guys deal with customers. DO NOT BUY FROM HERE!!!!!! Invest your money elsewhere!

It was a process finding the correct vehicle for me but - melena4370

It was a process finding the correct vehicle for me but we did, thanks John

avoid unless you have unlimited time , everyone moves at - eakinjr1

avoid unless you have unlimited time , everyone moves at a snails pace ,techs seem unconcerned

I want to express my appreciation for the outstanding - tim

I want to express my appreciation for the outstanding service provided by Todd Porter. On October 18th, I took the exciting step of ordering a 2025 Corvette Z06. By Monday, December 16th, the car arrived at the dealership in Richardson, Texas. I received it on December 21st (Saturday) in Carmel, California, almost 1,500 miles away. The enclosed shipping, managed by a two-man team, greatly enhanced the entire experience that Todd arranged. Todd’s communication was exemplary. His regular follow-ups and updates were truly appreciated. This has been my best experience with a car dealership, and it has instilled a deep trust in Todd for any future needs. I wholeheartedly recommend his services! Let Todd Porter be your go-to guy if you're considering a purchase!

LIES LIES and TERRIBLE WORK I would give -5 if that - RickyA

LIES LIES and TERRIBLE WORK I would give -5 if that was an option. Were to begin with the terrible misuse of the word Customer Service at Byway Chevrolet. I’m going to lead this with, I have worked in the auto industry for over 18 years and have purchased 22+ vehicles in my lifetime. 15 of them dealer experiences. And I have to say, my transaction at Bayway Chevrolet was far from curious and respectful. So I see a vehicle there I am interested in purchasing, so I begin my interest. The truck I was buying was overpriced by far and had several issues. In speaking with the salesman, we came up with a plan to get all the items repaired to make this a deal. There was a lot of back and forth, mainly because he didn’t pay attention. So I decided to get the used sales manager involved. After much debate, they agreed to replace shocks, brakes, driveshaft and CV shafts. There was also huge scratches down the side of the truck that they said they would have repainted. 3 weeks go by, and mind you, I have already paid for the truck and did all the paperwork. I actually had to drive over there several times to remind them that the work needed to be done on the truck. Nothing was happening, so I involved the main sales manager from the big building. He tried to go back on the word, but after much debate, they agreed to replace what we agreed to get replaced in the first place. The truck is a Toyota, so I specifically asked to have the parts replaced with OEM Toyota parts, and the GM agreed. Fast forward a few days, the repairs were made and the truck was ready for pickup. When I went to pick up finally, the left side had not been repainted yet. So I said to them, “hey, you guys forgot to paint this side of the truck with all the scratches”. They again tried to fight me on this and we had already agreed on that over 3 weeks ago. Not to mention when I went to pick up the truck, everyone I asked for help was rude and pretty much ignored me. So I fought with the GM of sales for a bit and finally he agreed to hold up his deal and get the left side repainted. Now on to the paint job. I am pretty sure my 3 year old daughter could have done a better job. There was overspray all over the truck, fish eye and here’s the best part…. The paint shop painted over the TRD sticker and rock chip protectors. I mean, SEROIUSLY?! At that point I had already made my first payment on the truck and was just getting it that same day. Pathetic, I know. With the crappy paint job, I went on my way, just happy to finally get the truck. Fast forward 3 months, the new “OEM” CV shafts they said there were putting in were not OEM, they were auto zone or Oreilly parts. All the CV boots had already cracked after just 3 months and the dealership would not honor their work. So it ended up costing me $4,500.00 out of pocked to fix their mistakes and LIES. Long story short, avoid this dealership at all costs unless you like getting ripped off, lied to, overpriced vehicles, poor work and poor communication. Now I am trying to save up money to get the paint fixed.

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!

Had 1 bad visit. - minytie

Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need be. Thank you!

Thank you so much I started my new car with my phone. - melanie.kindle106

Thank you so much I started my new car with my phone. This morning didn’t go anywhere just proud Thanks Austin and Team My Equinox is comparable too our kids Lexus head held high smiled and parked and felt rich still do Again Thanks fo everyone Att Holiday Chevrolet Whitesboro Tx

Justin the assistant sales manager did an awesome job. - pernellroberts63

Justin the assistant sales manager did an awesome job. We made a agreement and they stuck to it. It is hard to find people like that these days. The salesman also did a great job.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

DO NOT BUY A CAR FROM THEM. - anna.blain04

DO NOT BUY A CAR FROM THEM. THEY WILL SCREW YOU OVER AND PUT MORE MONEY ON THE MSRP THAN THE CAR IS WORTH AND NOT EVEN TELL YOU ABOUT IT. "THEY SAY ITS A DEALERS ADD ON PROTECTION PLAN" TO COVER DINGS, KEYFOBS, WINDSHIELD AND TIRES. TO ME THAT SOUNDS LIKE ADDED WARRANTY. BUT THEY WONT DO ANYTHING ABOUT GIVE ME ANY REFUND. SO NOW IM SCREWED AND UP SIDED DOWN ON A CAR I BOUGHT FROM THEM AFTER GIVING THEM MONEY AND PUTTING GAP INSURANCE.

Don't take your vehicle to this dealer for repairs. I... - kyle.eckhardt

Don't take your vehicle to this dealer for repairs. I took my sons 2012 Silverado in for a air bag recall and the technician cracked the dash. I talked to Dalton the service writer and he said there was nothing he could do and that it was a common problem. I then talked to Brad Tegeler the Service manager and he said the only thing they could do was to replace it at cost. Why should a customer pay for their incompetency. Its a shame people/businesses wont take ownership for their mistakes. I was in the process of buying a new truck and had originally talked to one of their salesman. I wont do business with someone that wont do what's right and hope you don't either.

Great buying experience - mmachietto

Bought a used Colorado at this dealership. Everyone was very friendly and Gilbert Martinez made the buying process stress free and enjoyable. Looking forward to doing business with this dealership and Gilbert again in the future.

Not very impressed after being there and all their fake - Felix

Not very impressed after being there and all their fake advertisement. Sales team not very eager to close the deal with you. Go purchase somewhere else where you can find a better deal.

Fredericksburg Chevrolet GMC is Is one of is one of those - paintanew123

Fredericksburg Chevrolet GMC is Is one of is one of those places that you walk into first thing you’re gonna see is a smile from somebody the Next thing you’re gonna see is a very clean shop very clean showroom offices, restrooms everybody’s nicely dressed but for this area I think they’re up there at the top with their courtesy and hospitality and the sense that you’re part of the family I mean these guys heard me out try to help me as much as possible with the financing choosing the vehicle I mean, I trusted these guys so much that I let them choose a vehicle for me and I was completely satisfied with what was picked Ethan, my sales person was not pushie at all called me and asked me if I wanted to test drive something and I went up there and we test drove two vehicles listed very well but not only listened. He paid attention to detail took that over to the financing officer, and he did a wonderful job of crunching the numbers and getting with me on the warranty and letting me know everything on the contract we went over everything. Made sure all my signatures were there made sure the banks were satisfied And, ultimately made my Christmas thank you fellas!