247 Texas Chevrolet Dealers

Very friendly and curtious staff, very knowledgeable and - Crash

Very friendly and curtious staff, very knowledgeable and helpful. Wait time was very reasonable for having an oil change and tire rotation.

The service department did an excellent job! - john.harrison

The service department did an excellent job! Erica was very professional and got they work done in a timely manner even though they were very busy. I am very happy with them.

If I could leave zero stars I would. - Brandy.S

If I could leave zero stars I would. The service department had my car for 6 weeks and gave it back to me in worse condition than when I dropped it off. I took it to them because the check engine light was on and need it to pass inspection. 6 whole weeks later they tell me it’s ready, I pick it up, the check engine light is still on, it still runs just as bad as when it was dropped off, didn’t pass inspection and now the two from windows miraculously have broken regulators. They were not like that when I dropped it off. They seriously gave me my car back with my windows taped up. What did I pay $1794 for?? Nothing was fixed. It is in worse condition now. When I questioned her about my windows, the service manager Victoria told me that they dont work on vehicles that are 10 years old or have over 100,000 miles on them because additional problems can arise while being repaired. (My car is not 10 years old nor does it have that many miles). So be aware when considering purchasing a vehicle from them, they may not want to do future repairs. I am highly dissatisfied and disappointed with the service I received with Leo Martin.

Had my 2008 Corvette towed into this dealership as my - Mark S

Had my 2008 Corvette towed into this dealership as my gear shift was locked in park and it was also leaking power steering fluid. They had my car for eight days before anyone looked at it. When they did, they told me that they had to charge me for a diagnostic to find the problems. They diagnosed the problems, and even though I was not asking for this, they also diagnosed that I must need a GM transmission filter service and also a fuel injection service. Why? Because the Carfax doesn’t show these on the record for this vehicle!! Seriously?? Other reviews have mentioned that they try to add other services! Just because Carfax doesn’t show that these have been done?? BTW, the fuel injectors were serviced previously. Then the bill for the other items that I actually came in for - Gear shift cable needs to be replaced - $1318.66 and Power Steering high pressure hose need to be replaced - $1283.61. I got a referral from a friend to an ASE master technician who worked at a Chevrolet dealership (different one) for 20 years, who specializes in Corvette repair - his quotes - $618.17 and $712.45!!! I decided to have it towed to the other shop. Valmark then charges me for two diagnostic fees - one for the gear shift cable $189.95 and one for the power steering $189.95! If that isn’t bad enough, they slap me with extra charges for paying with a credit card!! I paid it and then visited the GM, whose only remark was that it will be cheaper when you go to a “fly by night” mechanic!! Wow! Great service!! This “fly by night” mechanic was trained to ASE master mechanic by Chevrolet and worked there for 20 years!! My bet is that’s more experience that the “fly by night” mechanics at Valmark! Do yourself a favor and go elsewhere!!

Wonderful salesman! - dljeffers03

Wonderful salesman!! Chance Denny!! Easy to work with and helped me get my dream car!! Lifetime customer

The people are a team lots of things going on that - Mikekellyaustin1@gmail

The people are a team lots of things going on that everybody is bringing together to make me a happy camper

Chuy and Joseph were great salesmen , straight forward - raynavarro76

Chuy and Joseph were great salesmen , straight forward and very knowledgeable !! Friendly, funny and bilingual .

The salesman was great and very knowledgeable about all - Danieca.harris

The salesman was great and very knowledgeable about all my concerns about a new car

Monier Joyner awesome sales consultant helped on anything - acevedoarnold98

Monier Joyner awesome sales consultant helped on anything we needed and answered any questions we had. Also made the deal a great experience. Everyone there was very helpful and nice. Sales manager was awesome. Akan the finance manager made that process awesome,very helpful and answered all our questions.

Jennifer Schultz Luna was an amazing saleperson, and was - Jackiekellogg08

Jennifer Schultz Luna was an amazing saleperson, and was very professional. Also the financial advisor was very professional. We are now chevy lifetime owners! Mike and Jackie Kellogg

Robert Romero provided quick and excellent service. - Gonzo

Robert Romero provided quick and excellent service. I was not expecting to buy a car however, Robert did a wonderful job reviewing the features and benefits of the vehicle I was purchasing.

Our (Husband primarily drives) 2020 Sierra Denali has - Bethann O.

Our (Husband primarily drives) 2020 Sierra Denali has been at this repair shop for almost 2 months. The AC went out suddenly just before we left for an overseas trip in April. When we returned the check engine light came on and the engine sounded like it was gasping for air. We took it directly to the nearest dealership which happened to be Gulf Coast, as we recently moved to a new home. We told them about both problems at drop off. After about 24 hrs, we were told that “metal is in the oil” and they need to basically rebuild the engine. We inquired how metal can get into the oil as we have always taken the vehicle to a certified GMC or Chevy dealership for any and all of our vehicle’s needs. They said it was likely a manufacturers issue and it will be covered. We asked about a loaner or rental and they told us we can get one at enterprise. We advised that we need a pickup as the vehicle is used for our business. It took over 1 week for enterprise to give us a truck due to availability. Though it was annoying, we did not make it an issue because that was out of their control. Fast forward 1 month (with the only communication being when we called to inquire after 2 weeks of hearing nothing) we get the call to pick up the truck. The AC still wasn’t working and my husband was quoted over $2000.00 to fix the AC but after not having the truck for a month, he decided he would take it to the original dealership we bought the truck from. 24 hrs after picking up the truck, the service department calls us to ask us to bring the truck back in because they forgot to record a number of a part on the engine. We graciously drove the 20 minutes for them to write something down. 1 week later, the check engine light comes on again and the truck starts to stall. We take it back and I spoke to Alex, service manager, who informed me that it was the crankshaft bearings that originally failed but they were replaced so he’s unsure why the check engine light would come on again. 1 week later we again get a call that the truck is ready. We drove the truck for 1 week (no more than 25-30miles/day) before the check engine light came on again and it had several “hard” starts. We took it back to gulf coast. Another week goes by and the truck is ready for pick up. This time my husband made it as far as the gas station a few miles away (they gave him back his truck with less than 100 miles when he took it in with over 140 ) when it stalled again. He took it right back. After several calls and emails to GM necessitated by the LACK off communication by Gulf Coast staff, hubby received a call from Craig asking him a set of irrelevant questions such as why did he even bring his truck to his dealership. Gulf Coast is still in possession of our vehicle. We were told we could pick it up today but were not given a time. We called at 130pm and we were told that someone would call back. At 330pm, we tried calling back but we keep getting a busy signal. I missed some details about the loaner vehicle we are currently in and the conversations with GM executive resolutions but this review is getting pretty long. Though the original fault lies with the manufacturer GM, Craig’s dealership has handled this repair poorly. *Summary* Extremely poor communication extends from front desk to management. Disregard for customer’s time. Incomplete service. *Update* I received a call from Alex, service manager minutes to 5pm informing me that the truck will be ready on Monday. He also informed me that they no longer want to do business with me because of my review online. Alex was very pleasant as he has been throughout this ordeal. However, pleasant doesn’t pay the bills! They also blocked me on Facebook and Instagram for posting the truth about my experience.

Very nice and clean atmosphere! - Livichavezprocessing

Very nice and clean atmosphere! They really do care for their clients concerns and needs.

Great service Friendly Helpful and trustworthy Neat - Jesus Flores

Great service Friendly Helpful and trustworthy Neat and tidy Excellent customer service Outstanding work ethic

Drove from Austin. - Mark.Gamboa

Drove from Austin..3rd purchase from Ancira, second Chevy purchased from Isidro Delgado (Sales), Charles Caron (F&I), and Joe (Manager). Joe helped me coordinate my order months in advance and Isidro kept me informed of all transaction and delivery milestones with the thoughtful and honest Charles Caron in Finance. Smoothest transaction, no pressure experience. Reasons why I switched from my local Mercedes dealership in Austin to buying Chevy vehicles from these guys and my mother's Kia next door. Recommend this team above for your next Chevrolet!

It was a process finding the correct vehicle for me but - melena4370

It was a process finding the correct vehicle for me but we did, thanks John

avoid unless you have unlimited time , everyone moves at - eakinjr1

avoid unless you have unlimited time , everyone moves at a snails pace ,techs seem unconcerned

This is the worst dealership for after sales strive. - F150ForumMember

This is the worst dealership for after sales strive. They are only there to get your money once they have it, they will not bother. DONOT buy from here. There are other good dealerships in Houston where you can find good agents and Managers. The manager, Juan Martinez is awful. You can never reach him and he will never get back to you. Aaron Rush, their finance guy is horrible as well. They will not give you proper papers when you buy the car and when you ask them to give those papers, they will give you a run around for getting them and good luck in getting them! Cannot emphasize the carelessness with which these guys deal with customers. DO NOT BUY FROM HERE!!!!!! Invest your money elsewhere!

First time at Reliable. - K.potter571

First time at Reliable. My dealer Mark was very good to work with, not pushy and worked to stay within my budget.

LIES LIES and TERRIBLE WORK I would give -5 if that - RickyA

LIES LIES and TERRIBLE WORK I would give -5 if that was an option. Were to begin with the terrible misuse of the word Customer Service at Byway Chevrolet. I’m going to lead this with, I have worked in the auto industry for over 18 years and have purchased 22+ vehicles in my lifetime. 15 of them dealer experiences. And I have to say, my transaction at Bayway Chevrolet was far from curious and respectful. So I see a vehicle there I am interested in purchasing, so I begin my interest. The truck I was buying was overpriced by far and had several issues. In speaking with the salesman, we came up with a plan to get all the items repaired to make this a deal. There was a lot of back and forth, mainly because he didn’t pay attention. So I decided to get the used sales manager involved. After much debate, they agreed to replace shocks, brakes, driveshaft and CV shafts. There was also huge scratches down the side of the truck that they said they would have repainted. 3 weeks go by, and mind you, I have already paid for the truck and did all the paperwork. I actually had to drive over there several times to remind them that the work needed to be done on the truck. Nothing was happening, so I involved the main sales manager from the big building. He tried to go back on the word, but after much debate, they agreed to replace what we agreed to get replaced in the first place. The truck is a Toyota, so I specifically asked to have the parts replaced with OEM Toyota parts, and the GM agreed. Fast forward a few days, the repairs were made and the truck was ready for pickup. When I went to pick up finally, the left side had not been repainted yet. So I said to them, “hey, you guys forgot to paint this side of the truck with all the scratches”. They again tried to fight me on this and we had already agreed on that over 3 weeks ago. Not to mention when I went to pick up the truck, everyone I asked for help was rude and pretty much ignored me. So I fought with the GM of sales for a bit and finally he agreed to hold up his deal and get the left side repainted. Now on to the paint job. I am pretty sure my 3 year old daughter could have done a better job. There was overspray all over the truck, fish eye and here’s the best part…. The paint shop painted over the TRD sticker and rock chip protectors. I mean, SEROIUSLY?! At that point I had already made my first payment on the truck and was just getting it that same day. Pathetic, I know. With the crappy paint job, I went on my way, just happy to finally get the truck. Fast forward 3 months, the new “OEM” CV shafts they said there were putting in were not OEM, they were auto zone or Oreilly parts. All the CV boots had already cracked after just 3 months and the dealership would not honor their work. So it ended up costing me $4,500.00 out of pocked to fix their mistakes and LIES. Long story short, avoid this dealership at all costs unless you like getting ripped off, lied to, overpriced vehicles, poor work and poor communication. Now I am trying to save up money to get the paint fixed.

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!

Had 1 bad visit. - minytie

Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need be. Thank you!

Thank you so much I started my new car with my phone. - melanie.kindle106

Thank you so much I started my new car with my phone. This morning didn’t go anywhere just proud Thanks Austin and Team My Equinox is comparable too our kids Lexus head held high smiled and parked and felt rich still do Again Thanks fo everyone Att Holiday Chevrolet Whitesboro Tx

Justin the assistant sales manager did an awesome job. - pernellroberts63

Justin the assistant sales manager did an awesome job. We made a agreement and they stuck to it. It is hard to find people like that these days. The salesman also did a great job.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

DO NOT BUY A CAR FROM THEM. - anna.blain04

DO NOT BUY A CAR FROM THEM. THEY WILL SCREW YOU OVER AND PUT MORE MONEY ON THE MSRP THAN THE CAR IS WORTH AND NOT EVEN TELL YOU ABOUT IT. "THEY SAY ITS A DEALERS ADD ON PROTECTION PLAN" TO COVER DINGS, KEYFOBS, WINDSHIELD AND TIRES. TO ME THAT SOUNDS LIKE ADDED WARRANTY. BUT THEY WONT DO ANYTHING ABOUT GIVE ME ANY REFUND. SO NOW IM SCREWED AND UP SIDED DOWN ON A CAR I BOUGHT FROM THEM AFTER GIVING THEM MONEY AND PUTTING GAP INSURANCE.

Don't take your vehicle to this dealer for repairs. I... - kyle.eckhardt

Don't take your vehicle to this dealer for repairs. I took my sons 2012 Silverado in for a air bag recall and the technician cracked the dash. I talked to Dalton the service writer and he said there was nothing he could do and that it was a common problem. I then talked to Brad Tegeler the Service manager and he said the only thing they could do was to replace it at cost. Why should a customer pay for their incompetency. Its a shame people/businesses wont take ownership for their mistakes. I was in the process of buying a new truck and had originally talked to one of their salesman. I wont do business with someone that wont do what's right and hope you don't either.

Great buying experience - mmachietto

Bought a used Colorado at this dealership. Everyone was very friendly and Gilbert Martinez made the buying process stress free and enjoyable. Looking forward to doing business with this dealership and Gilbert again in the future.

Not very impressed after being there and all their fake - Felix

Not very impressed after being there and all their fake advertisement. Sales team not very eager to close the deal with you. Go purchase somewhere else where you can find a better deal.