247 Texas Chevrolet Dealers

After waiting 2 1/2 Years after The "Chip Shortage" - Tom45331959

After waiting 2 1/2 Years after The "Chip Shortage" during Covid, we were still getting the runaround at a well known Chevy dealership in Arlington about the chips needed for our 2022 Traverse. On a whim while out driving around one Saturday in September we stopped at Jerry's Chevrolet in Burleson and spoke to Joseph Pekar, the Service Advisor on duty that day. Joseph was friendly, and sympathetic about our frustration with the other dealership. He took the information on the car, and the chips needed to finally make our car whole and completely functional. He explained that it would take a few days for the chips to come in, and set up a day with us to bring the car in when he could personally oversee the service on our car. The service went off without a hitch. and was completed exactly as promised. When we arrived to pick up our car Joseph went over the work that had been done, and answered our questions about the new functions available to us for the first time since we bought the car. I highly recommend the service department at Jerry's Chevrolet, and applaud Joseph Pekar for his commitment to great service and customer satisfaction. In the past I purchased new vehicles at other dealerships, and then regretted my choice once I had to schedule service for those cars. This time I think I did this the right way. I Experienced Top-notch service which made me comfortable enough to come back a couple weeks later and buy a Silverado from Jerry's in Burleson. I hope this tribute to Jerry's service department will be helpful to those who have been discouraged with service experiences elsewhere, and will give you food for thought if you are considering purchasing a new Chevrolet. God Bless you Jerry's of Burleson, Keep up the Great work! Tom Merryman

As soon as you walk in the door they greet you and - rcgarza1953

As soon as you walk in the door they greet you and they're the best dealership in San Antonio

Peltier Chevrolet is always helpful, available, - amcgale

Peltier Chevrolet is always helpful, available, communicates all that’s going on or needed. Their staff is friendly and professional.

Alfredo was very knowledgeable. - Sjm

Alfredo was very knowledgeable. He was able to give me the car that I needed within my budget.

Amazingly Easy car buying experience. - BryanB

Amazingly Easy car buying experience. Found vehicle, took test drive, got the price and payments we wanted. Would definitely go here to purchase a car again

Will is a great service rep. - jlittle04

Will is a great service rep. He goes the extra mile to make sure his customers are safe when they get back on the road and receive the proper service.

Chuy and Joseph were great salesmen , straight forward - raynavarro76

Chuy and Joseph were great salesmen , straight forward and very knowledgeable !! Friendly, funny and bilingual .

Yesterday I sold a car at Henna. - mis3913

Yesterday I sold a car at Henna. The purchaser is named Omar. I discovered we both liked Boston Scally hats. Over all Omar's customer service and attention to detail was extremely well. I recommend selling your car to Henna. Ask for Omar.

I visited this dealership recently after being quoted a - Chris S.

I visited this dealership recently after being quoted a price for a vehicle by my sales manger, Alan Gullett. This is my first time purchasing a vehicle and I drove an hour to get there with the expectation that the price provided to me would be honored. Franklin, my sales consultant was professional, transparent, and genuinely tried his best to ensure a positive experience. However, while I was there, I witnessed the sales manager, Alan Gullett, refuse to honor the price Franklin had assured me would stand. To Franklin’s credit, he advocated strongly on my behalf, demonstrating a commitment to his word and to customer satisfaction. Unfortunately, he wasn’t able to change Mr. Gullett’s decision. While Mr. Gullett’s premise that buyers always seek the lowest price is valid, the real issue here is trust and reputation. When an individual buyer fails to honor a verbal agreement, it may affect one relationship. However, when a dealership fails to honor its pricing, it risks damaging the trust and reputation of the entire business. It’s important to note that the dealership overall seemed reputable, and I had no issues with other aspects of my visit. However, I urge future buyers to confirm the prices they are quoted, especially when working with Mr. Gullett, as his decision created unnecessary stress and wasted both my time and resources. I advise requesting to work with another sales manager if possible to avoid any surprises during negotiations. To help the dealership improve and ensure a more positive experience for all customers, I’d like to offer a few suggestions: 1. Consistency in Pricing: Establish clear protocols to ensure that quoted prices are honored by all staff members, reducing miscommunications and maintaining trust with customers. 2. Improved Training: Provide training for all team members, including sales managers, emphasizing the importance of delivering on promises and the long-term value of building a trusted reputation. 3. Customer-Centric Approach: Develop a stress-free, customer-first environment to ensure that buyers feel confident and supported during the purchase process. 4. Workplace Culture: Invest in employee morale and satisfaction. Happy employees often lead to better customer experiences. Consider initiatives or adjustments to help create a more positive, productive environment for the staff. I share this feedback not to criticize, but to encourage constructive change. This dealership has potential, and I hope to see it grow from experiences like this. If these improvements are made, I would gladly reconsider doing business here in the future.

Mark and George were very helpful and professional, they - wendy_garcia02

Mark and George were very helpful and professional, they helped me find my perfect Tahoe!

Everyone has a perfessonall manner & inform you on how - Ricardop

Everyone has a perfessonall manner & inform you on how long your wait will be & update you the issues on your tick.

Robert Romero provided quick and excellent service. - Gonzo

Robert Romero provided quick and excellent service. I was not expecting to buy a car however, Robert did a wonderful job reviewing the features and benefits of the vehicle I was purchasing.

The dealship has good prices. - BARBIE

The dealship has good prices. It's clean in the waiting area with TV and snacks

Wonderful salesman! - dljeffers03

Wonderful salesman!! Chance Denny!! Easy to work with and helped me get my dream car!! Lifetime customer

Selfir Selimovic at Ancira Winton Chevrolet was very - Janet.beitel24

Selfir Selimovic at Ancira Winton Chevrolet was very professional and friendly. He understood my budget & worked hard to give us the best deal possible. I will recommend him to anyone needing a vehicle. It was a 10+ experience. Everything went very smoothly. Thank you again for your superb service!!

This is the worst dealership for after sales strive. - F150ForumMember

This is the worst dealership for after sales strive. They are only there to get your money once they have it, they will not bother. DONOT buy from here. There are other good dealerships in Houston where you can find good agents and Managers. The manager, Juan Martinez is awful. You can never reach him and he will never get back to you. Aaron Rush, their finance guy is horrible as well. They will not give you proper papers when you buy the car and when you ask them to give those papers, they will give you a run around for getting them and good luck in getting them! Cannot emphasize the carelessness with which these guys deal with customers. DO NOT BUY FROM HERE!!!!!! Invest your money elsewhere!

avoid unless you have unlimited time , everyone moves at - eakinjr1

avoid unless you have unlimited time , everyone moves at a snails pace ,techs seem unconcerned

The finance at this Reliable Chevrolet was great. - maryellen3777

The finance at this Reliable Chevrolet was great.David Chapa explained everything so well. I don't usually buy extended warranties but he went over everything ot covers and it made sense. I am very happy with my purchase and the guys are so very help. Thank yall fir everything.

It was a process finding the correct vehicle for me but - melena4370

It was a process finding the correct vehicle for me but we did, thanks John

Bayway always takes care of my vehicles needs. - ghost2553

Bayway always takes care of my vehicles needs. Barbara Rodriguez is always pleasant and efficient.

Do not do business with these people. - jeffhals23

Do not do business with these people. I spent 10 days or so back and forth negotiating the price of a used car with them over the phone (out of town buyer). We finally agreed on a price, and they told me they would send me the paperwork the next morning to sign. When I followed up the next morning after not hearing from them, I was told they sold the vehicle after agreeing to a deal with me. The agreed upon price with me was only $400 below their current asking price, so they basically sold the car out from under me for maybe an additional $400. I understand we did not have anything signed, but it just shows you their word means nothing. Just know that as an out of town buyer, whatever agreement you may have with them doesn’t mean anything unless you’ve signed the papers you’re at their mercy to send to you. They will sell a car out from under you if someone walks in the dealership and wants to pay just a little bit more. I will never know for sure, but it is even possible they used my agreed upon number as leverage to get the next customer to pay more for the car. It is honestly just a sad way of doing business, but that’s apparently who these people are.

Very satisfied with Sales and service! If anybody is... - Boom

Very satisfied with Sales and service! If anybody is looking for great service please give Neessen automotive a call for all your sells needs and Service needs!

Had 1 bad visit. - minytie

Had 1 bad visit. But, they have went above and beyond to make things right. I am very pleased with the end results and will definitely use them in the future, if need be. Thank you!

Thank you so much I started my new car with my phone. - melanie.kindle106

Thank you so much I started my new car with my phone. This morning didn’t go anywhere just proud Thanks Austin and Team My Equinox is comparable too our kids Lexus head held high smiled and parked and felt rich still do Again Thanks fo everyone Att Holiday Chevrolet Whitesboro Tx

Justin the assistant sales manager did an awesome job. - pernellroberts63

Justin the assistant sales manager did an awesome job. We made a agreement and they stuck to it. It is hard to find people like that these days. The salesman also did a great job.

Made service appointment to have struts replaced on my - dhtex

Made service appointment to have struts replaced on my Chrysler 300. On the appointed day I drove 40 miles to the dealership. Arrived early, reviewed what was needed and left. In three hours I called to check to see what time it would be completed. Later learned that the parts were not there and would take 3 to five days to get there. I have made other arrangements (for less money) and have no plans to return to Premier Autoplex.

DO NOT BUY A CAR FROM THEM. - anna.blain04

DO NOT BUY A CAR FROM THEM. THEY WILL SCREW YOU OVER AND PUT MORE MONEY ON THE MSRP THAN THE CAR IS WORTH AND NOT EVEN TELL YOU ABOUT IT. "THEY SAY ITS A DEALERS ADD ON PROTECTION PLAN" TO COVER DINGS, KEYFOBS, WINDSHIELD AND TIRES. TO ME THAT SOUNDS LIKE ADDED WARRANTY. BUT THEY WONT DO ANYTHING ABOUT GIVE ME ANY REFUND. SO NOW IM SCREWED AND UP SIDED DOWN ON A CAR I BOUGHT FROM THEM AFTER GIVING THEM MONEY AND PUTTING GAP INSURANCE.

Don't take your vehicle to this dealer for repairs. I... - kyle.eckhardt

Don't take your vehicle to this dealer for repairs. I took my sons 2012 Silverado in for a air bag recall and the technician cracked the dash. I talked to Dalton the service writer and he said there was nothing he could do and that it was a common problem. I then talked to Brad Tegeler the Service manager and he said the only thing they could do was to replace it at cost. Why should a customer pay for their incompetency. Its a shame people/businesses wont take ownership for their mistakes. I was in the process of buying a new truck and had originally talked to one of their salesman. I wont do business with someone that wont do what's right and hope you don't either.

On FEB. - cdlawrence2038

On FEB. 7th 2025 I was traveling from Cotullia TX to Sweeney TX . My 2020 Chevy engine had fail. I made to the Chevy dealer. When i arrived to the dealer they tested my truck with the computer. It had 47 codes. They determined that the moter had failed. I call the company that had my Warranty on the truck. They ask for 4 videos and Vetrans chey sent it to them. The company did nothing to resolve the issue or pay for a new motor. I had to purchase a new truck . The guys in the service was very helpful and worked had to resolve the problem. I had to purchase a new Truck so i could go home. I would like to say thank you to all the employees that helped me get back on the road. I know this is where God sent me. Thank you for every thing you did wish you was my dealer back home. God bless you and again thank you

CAlledtodiscussissues withasocalledmanager mariohoneycutt - Boogietinvalp2

CAlledtodiscussissues withasocalledmanager mariohoneycutt justobescreamedandyelledat forthewholeconversationicouldnotgeta wordinIhaveneverdealtwithsuch disrespectfromabusinessever theyclearlydonotwantrepeatcustomersand haveahighlydisrespectfulmanager iamprettysure thisboyisgoingtobeveryhungryyoucannotrunabusinesslikethatyellingandscreamingatacustomerthatyourcompany madeseriousmistakeswith stayawayfromrushchevroletthey donotwanttohelpyouorlistentoanyproblemsyouhave iamtellingeveryoneiknowtostayawayafterthehugeamountofdisrespectiexperiencedonthephonewithameanangrylittlemannamedmariohoneycutttodaysuperdisappointedieversteppedthruthisbusinessesdoor!