Vandergriff Chevrolet

Friendly and fast service. Came from another dealership in the area with a bad experience, so this was a breath of fresh air. Came from another dealership in the area with a bad experience, so this was a breath of fresh air. More

Much improved over previous ratings as it pertains to the service department itself. It’s obvious much needed major changes have been made. Billy Gonzalez was courteous, personable, and helpful. Because of p service department itself. It’s obvious much needed major changes have been made. Billy Gonzalez was courteous, personable, and helpful. Because of previous encounters, I had decided not to return to this dealership. More

Krystal, our service advisor was quick to identify the issue with our truck. I was nervous about it due to a lengthy repair time on a previous truck, but she stayed on top of it and pushed it thru. The is issue with our truck. I was nervous about it due to a lengthy repair time on a previous truck, but she stayed on top of it and pushed it thru. The issue was electrical and it was quickly repaired once the part was received. More

Jasmine was very professional and helpful. It was a seamless experience. She went above and beyond to ensure we had an excellent experience. It’s rare to o find great customer service and she It was a seamless experience. She went above and beyond to ensure we had an excellent experience. It’s rare to o find great customer service and she was very personable. More

Damien is the best. He took care of the service for my Trax. He was on point on what needed to be completed. Thank you so much. I’ve been a customer of this dealersh He took care of the service for my Trax. He was on point on what needed to be completed. Thank you so much. I’ve been a customer of this dealership for well over 20 years and Damien is the best! More

Dropped off my 2024 Corvette for the recommended 7,500 transmission filter replacement. Billy was quick to get me into the system, gave me a realistic timeframe of when it would be completed and arranged transmission filter replacement. Billy was quick to get me into the system, gave me a realistic timeframe of when it would be completed and arranged a Lyft ride for me to get home. The experience was smooth and I would definitely recommend. More

Vandergriff Chevrolet service department is very good. I took my car in for an oil change, and they recommended other things that needed done. I chose whether or not to have them done. I dropped off my c I took my car in for an oil change, and they recommended other things that needed done. I chose whether or not to have them done. I dropped off my car in the morning, and they got me a free Lyft ride home, and then another ride back when my car was ready (before noon). The staff is very friendly, and I liked the Christian music that was playing inside the dealership. More

Damien, my customer service representative is very friendly and keeps you informed on the progress of the repairs. friendly and keeps you informed on the progress of the repairs. More

May 7-8 2026! BUYER BEWARE! We’ve supported this dealership for years, which honestly makes this experience even more frustrating. The first red flag was a “d BUYER BEWARE! We’ve supported this dealership for years, which honestly makes this experience even more frustrating. The first red flag was a “dealer accessories/service” fee of over $4,800 added to the paperwork. We specifically asked what it covered on the truck we were seriously considering, and were told it was for services performed to prepare the vehicle for sale. Fair enough… until we reviewed paperwork for a completely different truck and found the EXACT same fee — same amount, down to the dollar. So we asked again: did both vehicles receive the exact same work? Nobody could give a straight answer. No new tires. No major upgrades. No extensive paint correction. Nothing that justified nearly FIVE THOUSAND DOLLARS being added to both vehicles. What’s even more concerning? During negotiations, the fee suddenly disappeared completely. So naturally, that leaves consumers wondering: if this fee was truly necessary, why was it so easy to remove? That alone felt extremely misleading. We ultimately left that night because we did not like the final deal presented to us. The NEXT DAY, my husband decided he actually wanted the other truck we had looked at. He spoke directly with both the salesperson and finance department by phone and text. Numbers were discussed. Trade information was reviewed. Monthly payment was determined. He was told to come back and finalize the deal. Believing everything was lined up, he emptied out his trade vehicle at home, got ready, and drove back to the dealership — only to walk in and see another family actively filling out a credit application for the SAME truck he had just been told to return for. The manager then approached him and said: “We can’t take the keys from them, but you’re next in line.” Excuse me? At that point, the dealership already had ALL of our information, had worked numbers with us, discussed financing, and told him to come finalize the purchase. Yet somehow we were sitting there waiting to see if another customer’s credit application would even be approved first. It was approved, and we literally sat there watching them celebrate while realizing the truck we believed we had a deal on was being sold out from under us. That is not how loyal customers should be treated. Our family has purchased multiple vehicles from this dealership over the years, which is exactly why this experience was so shocking. Transparency matters. Integrity matters. Respect for people’s time matters. Especially when families are making one of the biggest financial purchases of their lives. At this point, we truly hope corporate or upper management reaches out because this entire experience raises serious concerns about both the dealership’s pricing practices and how customers are handled during negotiations. My husband also has a platform reaching over 200k people locally, and honestly, this experience warrants a full Reel simply to hilight these practices and warn hardworking consumers to ask questions, review every fee carefully, and protect themselves from potential financial harm before signing anything. We would much rather share a positive experience than this one, but what happened here was unacceptable. More