72 Tennessee Ram Service Centers

Hannah is the best advisor I have ever worked with. - Kierstynb922

Hannah is the best advisor I have ever worked with. I know when I walk through those doors every single time that I will be taken care of. Hannah always communicates and lets me know what's going on and keep me updated daily when my jeep is in the shop. Probably would have sold my jeep a long time ago if it wasn't for the wonderful experience I have working with her! Best service advisor ever. If my opinion matters I think she deserves a big fat raise!

Service Dept - aeroman

Service Dept is very family friendly to do business with and is super to get my 4 suv/trucks serviced and repairs done ...AAA+++ Thanks again

Best sales and service bar none. - zbugman

Best sales and service bar none. Great people and clean dealership with alot of inventory. Service is amazing

Excellent Experience - roda.miller

I was there for 3 month service on my Jeep. I was in and out within the hour. Great area to wait and relax in with free coffee and bottled water. Everyone there is very friendly and helpful,

Van Repair - mayorjudi

As result of bad repair job at Parkway Chrysler, my would not start and we were stranded at I24, Exit 89 on way to doctor. My husband is taking chemo 110 miles from home. Bobby took care of getting us on the road and getting the van repaired.

I always use Gossett for service work. This time I took... - lcc

I always use Gossett for service work. This time I took my off brand truck in for a no start condition. Mr Jones met me on the service drive, told him my problem , when truck checked out , he called me and all it needed was a battery. I am so thankful for a trustworthy place for all my vehicles. Thank you Mike Jones, and for Scott in parts who found correct battery I will be back for all my service , Thanks

Got me in and out quick for oil change and Bethany was - thabink

Got me in and out quick for oil change and Bethany was great help ,took not of issues for future service

Service was excellent took truck in for warranty work got - Millerrandy3466

Service was excellent took truck in for warranty work got it back a day before they said I would mechanic stayed late to get the job done 👍👍👍👍

Outstanding Parts and Service Departments - Sharkbaithal

Introduced to Homer Skelton Jeep when I needed recalled air bag replaced. A different dealership told me it would take all day (at least 6 hours) and never could nail down time it should be ready. Took it to Homer Skelton, dropped it off, and was given a loaner vehicle. By the time I made it to work had a text from Nate, giving me an easy way to communicate if I had any questions or needed anything else. 2 hours and 15 minutes after dropping Jeep off got another text saying it was ready. I also received a phone call to make sure I knew. Can’t ask for better customer service - and unbelievably everyone was pleasant to talk to. Last week had to replace the Jeeps battery. Talked to service on phone about issue, and brought battery in. Guy at parts desk took care of things, and I had battery in hand, paid, and was out the door in 7 minutes. Next time I have an issue with my Jeep, will be heading back to Homer Skelton (instead of the closer Jeep dealership). Finding good customer service is hard, and Homer Skelton does a great job.

I have a 2012 2500 RAM with the Hemi engine. It's used to... - John Burns

I have a 2012 2500 RAM with the Hemi engine. It's used to pull trailers around so it sat a lot. A rat decided to make a nest with my wires under the hood somewhere. So i bring it to my local dodge dealer to get it repaired... Not so fast.... DODGE Does not have the wire harness that got chewed ??? So first they tell me they found one in Georgia.. But after a week, No they don't. Then they tell me we can fix it in house by repairing it, after another week , No we can't do that... So now i have a large Hemi planter for the yard.... What kind of Company sales a product then fails to keep parts for the product ? When i ask the service guy my options, "well you need to find a junk yard with your make and model truck and get it that way"... WOW... If you buy a Dodge don't expect to get replacement parts for your dealership, need a good junk yard and a mechanic.

Exelente servicio muy amables desde los vendedores hasta... - Rogermoore29

Exelente servicio muy amables desde los vendedores hasta los manager adquirí un jeep gladiador 2021 y me encanta estoy muy feliz por mi compra y el precio fue justo

Did you buy it from here - Matt123

Took vehicle for warranty work. The service guy asked if I bought the chicle from them. I did not. He called the next day and told me that I would have to take it to another dealer because he was afraid dodge would make him eat the labor since I didn't by it from there and supposedly it had been worked on that same part from the other dealer I bought it from. Now I have to waste another day since they wouldn't fix it and take it out of state. I will never recommend them nor will I ever by from them. I am 31 and average buying a vehicle every 3 years and It will never be a vehicle from them. Hope that labor you was afraid to eat was worth it . it cost you my business,my families business and anyone else this message reaches hopefully

This car dealership employs very good and very qualified - mehmetsaliherden72

This car dealership employs very good and very qualified people. I am very happy with it and will buy more cars from them. I recommend it to everyone.

We are very thankful when we run across people that are - vines03

We are very thankful when we run across people that are simply kind and pleasant. We were out of town and the air went out on our truck unexpectedly. We pulled in the Ram service area and are certainly glad we did. While Jason couldn't fix our problem because of the late hour and a full schedule, he was kind enough to see if a code came up on the truck instead of just waving us away. He took the time to see if he could provide us with information to put us on the right track. Sadly, kindness and willingness to help out a stranger are rare these days and deserved to be recognized. Thank you Jason and Peppers Ram of Paris, TN. Lori and Alan Vines Brentwood, TN

I visited Pro Auto to get my car detailed. The owner Kirk... - tom zekoney

I visited Pro Auto to get my car detailed. The owner Kirk greeted me and was very professional and knowledgable of the questions and concerns i had about my car. I was sold in seconds on the service. They got me in and did a wonderful job. The employees had a high skill level and completed my car to exceed my expectaions. I know they do alot of business, but i felt like i was a top customer. They also started a car sales lot. Looks like these guys are growing and doing well. No wonder. Great experience. They have my business and i have never heard any thing negative here in town. thanks pro auto tom

After trying to schedule an appt online that I never... - Manasseh33

After trying to schedule an appt online that I never received a response too, I took my car in Wed morning @8am due to an ABS light being on, traction control light on, cigarette power not working, truck release not working & door lock button not working. Was told someone would call me that afternoon. (yeah right) I called at 5pm since I hadn't heard from them, (Surprise) no information but was told they would call in the AM. Thursday around 1pm I called again since I never heard from them. Basically they can't fix the items mentioned above, don't know the cause but can have the technician call me & he can explain. Great service and knowledgeable mechanics, yep. What a place! I knew NOT to buy a Dodge due to their reliability but my wife liked it better than the other car I was looking at. :( Terrible quality built in to the car but I think the service department has to be just the icing on the cake. No wonder their market share continues to decline. IF you have to buy a Dodge at least find another dealership you can use for purchasing and servicing.

Basically If you’re not looking to buy a car the - 568manager

Basically If you’re not looking to buy a car the dealership won’t contact you. Last year had issue with the title that took 6 months to fix. I had to visit them 3 times a week to get it resolved. Year before that tried to get some gap canceled. Never returned my phone call had once again go up there to get it fixed. Now I once again am trying to get some gap canceled and I can’t get a phone call back. Called them now 4 times once I got the billing dept she said I had to talk to finance and I was like they don’t pick up the phone. She blindly transferred me back to the finance dept and here we sit. They don’t give a dam about you unless you are handing them money. Worst experience ever. Update. The dealership contacted me and have since resolved the issue I had. The gentlemen was very professional which I appreciated. Can’t say that would give them another chance at this point but at least as of today they took ownership of the mistake. Thanks to Phillip representative at the dealership.

Zero Star Rating - Highly Upset

The service department here is absolutely horrible! They like to screw people over on over priced parts and labor. They had truck for over a month, wanted to charge us $2000 for the parts and labor they had done and the truck still wouldn't start. They also burnt up 2 batteries while the truck was there that we had to pay for! We got the truck and took it to someone else, he got the truck running and noticed that the oil pressure gage wasn't working. Note, We paid the dealership for a new oil pressure gage that apparently didn't get put on! I wouldn't even give this dealership any stars at all!