72 Tennessee Ram Service Centers

This is the 2nd time I’ve had to use Crown for repairs to - Joe

This is the 2nd time I’ve had to use Crown for repairs to my older car and each time I’ve been so impressed with the service and the professionalism of Charly. I would recommend Crown to anyone who needs to have their vehicle serviced. Awesome job!!!

great service experience will be back friendly atmosphere - Chevy

great service experience will be back friendly atmosphere tell my everyone I know about this dealership.l

Very happy with their knowledge and customer service. - charolemarie

Very happy with their knowledge and customer service. I will definitely be back for all of my automotive needs.

Awesome service team great work and always makes sure I - km

Awesome service team great work and always makes sure I am completely taken car of!!

Great work in a timely manner I would recommend the - aliciahayes

Great work in a timely manner I would recommend the service to anyone. Done niw

My son’s truck died on the side of the road and we took - Melissa

My son’s truck died on the side of the road and we took it to a local mechanic who told us it was going to cost us thousands of dollars to get it repaired. We had it towed to Gallatin Chrysler Dodge Jeep Ram for a second opinion and it ended up needing to just be reprogrammed from having a recent alternator put in costing us a few hundred dollars. The customer service and follow up was excellent by the service team!

Very professional sales team. - JWJ2534

Very professional sales team. Knowledgeable serve personnel, always eager to help.Friendly and courteous employees

Best sales and service bar none. - zbugman

Best sales and service bar none. Great people and clean dealership with alot of inventory. Service is amazing

A big thank you goes out to Robert Benge service manager - tanya

A big thank you goes out to Robert Benge service manager for his level of care an fast response an communication for getting my Santa Cruz fixed I was so impressed with the end result Robert I am truly thankful you went above and beyond to get my truck done an back to me .Thank you for your dedication I luv my truck I will buy from Allen Samuels again in the future .Thanks again

I came in and got my issues took care of quick and easy - randybranham100

I came in and got my issues took care of quick and easy Jesse was great help.

Staff Sales Service Parts - Phil P

Thank you for great prompt service on Dodge Ram 1500 Truck 5.7 Hemi wich is to include Staff Sales Service Parts Repairs perfesional and cleanness Rating ?????

Fantastic people to deal with!Fast friendly service.... - aray2

Fantastic people to deal with! Fast friendly service. Hardly any wait time. Will definitely be back for next service visit in the near future. Will recommend to others.

This car dealership employs very good and very qualified - mehmetsaliherden72

This car dealership employs very good and very qualified people. I am very happy with it and will buy more cars from them. I recommend it to everyone.

Greatest dealership that anyone could ask for. - jcemerson739

Greatest dealership that anyone could ask for. Service is great and everyone that you will deal with is very helpful and nice.

Last oil change was done here. - khanzlovic

Last oil change was done here. But due to costs, decided to change my own oil. Went to change my oil on the truck and found my drain plug was rounded out and way over tightened. It was so bad, I broke the socket. Easy cheap fix, yes. But it was an unecceary annoyance.

I have been coming to CDJR in Collierville for years for - a.whaleyjr1976

I have been coming to CDJR in Collierville for years for service to my vehicles an never had a issue an now I look forward to purchasing a new vehicle from Bennett, Lexi, an Tyler have been Great if looking for Great rather buying or repairs check out CDJR Collierville

Nancy has been great to work with! - DGRN

Nancy has been great to work with! I hate that this dealsership recently closed. My nearest dealer is 30 miles and of course I will miss Nancy and her help with all my vehicle needs.

Excellent service as always, very fast and thorough. - Kekilly252

Excellent service as always, very fast and thorough. Service was top notch and I recommend all Lithia stores

2100 miles is all I had on the vehicle and the hatch - applejaxxe

2100 miles is all I had on the vehicle and the hatch latch broke and they would not fix it. Do not buy from them or have your vehicle serviced with them. They will not honor your warranty. This was on a Brand new Jeep Grand Cherokee with all the extras including the McIntosh stereo system. This was nearly 70k and they wouldn't even fix a latch. Wow... Service is not their forte. I had someone tell me after I bought it that their service department will rake you over the coals and I was not sure to believe them or not. I should have believed them.

I got a new jeep Grand Cherokee overland it had 4 miles - james.mosely700am

I got a new jeep Grand Cherokee overland it had 4 miles on it now 2800 miles and as been in the shop for almost 30 days it sat for a week before they even looked at not good getting mixed information from service and no calls from GM will never buy there again

2 weeks ago my service engine light came on, so I called - sbell

2 weeks ago my service engine light came on, so I called and made an appt for today 3/26/2024. While I was on my way there they called and tried to get me to make another appointment cause they said they were behind and short staffed which I have been hearing this same thing everytime I have an appt for the past 3 years.. I told them I was going to come anyway cause this is nothing to keep putting off. So here is how my day went. Do not ever buy a Jeep especially from here. I have been here since 10am and will be here till around 4pm..I bought my jeep brand new in 2018 and have had nothing but problems with it . It only has 45,000 miles on it but there's something wrong with it all the time. I chose to buy new so i wouldnt have used vehicle issue but i have had problems since about 2 months after i purchased it and have had it 5yrs and still owe on it. Most of the miles on it is from having to bring it here all the time for something.. Having it 5yr and only 45,000 miles on it shows it hasn't been drove alot at all.. Today its a bad thermostat and will take 3hrs to fix it and i have to wait and they don't have any loaner vehicles they are all loaned out. Plus manufacturers warranty ran out after 3yrs and I did purchase an extended warranty that's suppose to pay anything over my $100 deductible but thats a joke also..the cost of this repair is around $1200.00 and even with the extended warranty they have limits on what they pay for labor and they don't pay for replacing fluids so I will be out of pocket around $500 plus will be here till probably 4pm.. I will never ever do business here again nor will I ever own another Jeep. To top it off the service manager calls me after I get home and after 6yrs of taking my jeep there for different issues he proceeds to tell me he thinks I need to start taking my jeep to another dealerships and not there. In other words don't come back here for service.

Terrible dealership, avoid at all costs. - nick63

Terrible dealership, avoid at all costs. I have been waiting for 2 months for a shock absorber for my truck that should be covered under warranty. I filled out the review they sent me and the manager responded asking me for my contact information. I sent it and he never made any attempt to call me, been 3 weeks now. Looks like it is bad from the top down. I will never go back there I will make the drive to Columbia its a much better dealership. I bought my truck from Columbia because of how bad Beaman was. I thought maybe they could handle a shock absorber I guess I was wrong.