60 Tennessee GMC Service Centers

Rebecca was very friendly, knowledgeable, and very easy - Sissy1390

Rebecca was very friendly, knowledgeable, and very easy to work with. She kept me updated on what was going on and what they could or couldn’t find. She was really patient with me and I appreciate that so much. Give her a raise, it’s well deserved.

I drive all the way from Rocky Top to get my trucks - WRIGHTCUTLAWNCARE

I drive all the way from Rocky Top to get my trucks serviced. I wouldn’t trust anyone else beside Dave Kirk Chevrolet with taking care of servicing my trucks. They get you in and out in a timely matter. They are honest with their diagnostics and do the job right!

The help that Spencer gave me was very much appreciated. - dunn.marilynn

The help that Spencer gave me was very much appreciated. Everyone was very courteous and helpful

everyone is always so friendly and helpful. - juneald1963

everyone is always so friendly and helpful. When making appointment they are very easy to work with and I always leave my vehicle for the day. they always ask for assistance to a ride.

Good and professional and was easy to deal with can't - fredbailey441@gmail.com

Good and professional and was easy to deal with can't wait till they get finish remodeling

I have no farther comment . - PKIDD

I have no farther comment . This should be good enough to answer your request. OK

The root cause of the problem my car was having was found - Try2BWise

The root cause of the problem my car was having was found quickly. Service manager kept me informed of.progress. Repair finished ahead of promised time. This is not the closest dealership near me, but is worth the extra drive for the great service.

Sam is absolutely amazing and she has taken care of my - Mrcgreen11

Sam is absolutely amazing and she has taken care of my every need each time.

AL contacted me less than 24 hours after posting my - blake

AL contacted me less than 24 hours after posting my previous review regarding my 2018 Titan. If I would’ve spoken to him I can assure you my review would’ve been drastically different. He genuinely cared about the problems with my truck. He sent a flatbed to tow my vehicle to their dealership (at no expense) for their mechanic to attempt to resolve any issues with it. I can’t recommend him enough and anyone concerned with anything should ask for him.

Friendly Kind Courteous Considerate Efficient - Gail.lemmert

Friendly Kind Courteous Considerate Efficient And get the job done!! Thanks to all of you for all the service you give at Don Ledfords!

Always treated with honesty. - Dkozik57

Always treated with honesty. Quick repairs with no issues. Great people and technicians. Garage manager always involved.

Michael Hall did a great job in service! - TDKey

Michael Hall did a great job in service! He kept me updated on the progress at all times.

Hugh was friendly and courteous, staying absolutely true - paige

Hugh was friendly and courteous, staying absolutely true to his title of courtesy driver. Thanks!

Had brakes front and rear 116000 miles. - J D young

Had brakes front and rear 116000 miles. Got scheduled oil and filter with tire rotation at 138,000 miles brakes were checked in green box went back at 143,000 oil change and nothing said about brakes. At 144,000 plus herd front pad noise made appointment service writer called me said I needed front brake job with new rotors cost $1244.52 and needed new oil cooling hose that was leaking $600.00 both prices outrageous. I ask what if I came and picked it up I was told cost me $200 I told him go ahead and declined the oil cooling line. I called another shop I used years ago they said $500 with new rotors called sunrise back to pick up Tahoe he said I couldn’t they had started on repair. I grew up drag racing and had always done all my mechanic work and haven’t found the leak in cooling hose. The brake job at 116,000 lasted 28,000 miles. You can get me once but not twice

Location is good leased a truck two years ago I ended up - hdone97

Location is good leased a truck two years ago I ended up buying it love my truck

Great place to have your vehicle serviced. - DLJ

Great place to have your vehicle serviced. I have always allowed this dealership to take care of all my vehicle needs

Dana was great as always! - magiampapa

Dana was great as always! Kept me informed throughout the service. Gave me options and advise.

Dakota the Service Advisor was personable when I brought - cfchannahon

Dakota the Service Advisor was personable when I brought my vehicle in for a routine oil change. Thank you!

Excellent service, caring employees and compassionate owners - Charlie Cash

I use Chaparral to service my vehicles for as long as they have been open. I presently have my GMC Yukon and Chevy Corvette. The Service Manager, Service Advisors and service technicians are tops in their fields. From the minute I drive into the service area, I made to feel important. The work is always performed professionally, in a timely manner and always comparatively priced. I recommend the service department to anyone needing service on their GM or any other vehicle.

We have had an overall good experience at Darrell - julieedunn

We have had an overall good experience at Darrell Waltrip. We purchased a 2023 Yukon Denali XL in December and have had problems with all the technology (Google Asst., CarPlay, etc). We took it to be fixed and they did a system update and told us they ordered a new OnStar Module to repair the WiFi issue but it is on back order with no ETA. The reason for only a 4 star review is that there is no one there who is trained enough to teach us how to correctly use all the technology the vehicle has to offer. This is frustrating that we spent SO much money on a car that has all these features to only be left frustrated trying to figure it all out on our own. I really feel that they are missing it by not have someone trained in this area as it would be a really great customer service.