42 Tennessee Buick Dealers

John was helpful and made things go smoothly. - henley_dustin

John was helpful and made things go smoothly. He was easy to contact and work With

As for the dealership they provided quicker service than - ntshop

As for the dealership they provided quicker service than first stated. The rental car/loaner car service needs improvement.

The root cause of the problem my car was having was found - Try2BWise

The root cause of the problem my car was having was found quickly. Service manager kept me informed of.progress. Repair finished ahead of promised time. This is not the closest dealership near me, but is worth the extra drive for the great service.

No tire instick. - randylstambaugh

No tire instick. Would be nice if u had not had to wait for a tire.

Belinda was a pleasure to work with, explaining - Ronarch

Belinda was a pleasure to work with, explaining everything in detail. I will highly recommend Wilson County GMC because of Belinda. Ron Cosentino

One of the best dealership experiences ever! Down to... - Matt1

One of the best dealership experiences ever! Down to earth , honest folks. Well worth the 3 hour drive. Scott Jackson worked up the deal before making the drive out and Joshua Young was the salesperson I dealt with at the dealership. Both were top notch. Never pushy. The entire transaction was seamless all the way through financing. And even with the shortage they had an awesome selection. Absolutely one of the most pleasurable vehicle purchases ever. There was a slight overcalculation in the county tax probably since I was from out of state , and they mailed me an overage check within 2 weeks without me even inquiring . Talk about fair and honest! The dealership interior is a bit dated but very clean and comfortable. I have been to some super fancy big city dealerships that look like you're walking in the Taj Mahal. But you have to sit and ask yourself who is paying for that beautiful environment. Yes, that's right you the customer. I would much rather take a HomeTown dealership with honest fair pricing / pushy big city dealerships any day. I highly recommend Stinnett Automotive and will definitely do business with them again in the future .

Found my truck. - Robert Buck

Found my truck. 3rd purchase from DW. Alexander, Eric and Loren were and have been VERY helpful throughout this whole process. They had JUST what I was looking for and I would recommend them to anyone. Go get ya some !

My experience with the dealership was excellent. - jaystar93

My experience with the dealership was excellent. I first reached out to the dealership via email and soon heard back from them about the vehicle we were interested in. They maintained good communication throughout the process, and we set up a time for a test drive. At the dealership, the salesman we dealt with was very professional and was very knowledgeable about the vehicle. We decided to purchase said vehicle and this process went very smoothly. All the dealership staff we have met have been friendly, helpful, and professional. I would recommend working with them.

Friendly Kind Courteous Considerate Efficient - Gail.lemmert

Friendly Kind Courteous Considerate Efficient And get the job done!! Thanks to all of you for all the service you give at Don Ledfords!

This dealership was extra accommodating. - ME

This dealership was extra accommodating. Being a Caregiver and distress from my accident met my needs!

Was pleased they allowed me to come for a test drive even - Ruprightb

Was pleased they allowed me to come for a test drive even having bad weather

Bought brand new truck. - Rgm

Bought brand new truck. Called next day to tell them it was missing 4 screws on the tailgate. Sales team said bring it in anytime and they would quickly take care of it. When I returned it service rep said leave it for 3-5 days and they would get to it. Spoke with the GM and he said I will make a call and get back to you in about a half an hour. Never heard from him again. Stopped by Lowe’s hardware on the way home and bought the 4 screws for $6 went home and put them on myself in less than 10 minutes. Terrible service even poorer leadership to not call back as promised.

Great place to have your vehicle serviced. - DLJ

Great place to have your vehicle serviced. I have always allowed this dealership to take care of all my vehicle needs

Hugh was friendly and courteous, staying absolutely true - paige

Hugh was friendly and courteous, staying absolutely true to his title of courtesy driver. Thanks!

Dana was great as always! - magiampapa

Dana was great as always! Kept me informed throughout the service. Gave me options and advise.

Dakota the Service Advisor was personable when I brought - cfchannahon

Dakota the Service Advisor was personable when I brought my vehicle in for a routine oil change. Thank you!

They kept my car for 2 months. - sweetnessstaff88

They kept my car for 2 months. They gave me a long list of things that was wrong with my car that costs hundreds and thousands of dollars. I was going to go somewhere else but my service plan was going to pay for one of the items. Mr. Adam Keller consistently try to upcharge me for new things they found was wrong with the car. When I would call and try to check on the car he wasn't available and I left messages and he wouldn't call me back. He was very rude and wouldn't listen when I did talk with him. I had to report his behavior to the supervisor. When they finally begin to work on my car, Adam called asking for more money for a hose. They do not understand that the customer have a family too. I am a single mother. I needed my car for work so I can take care of my family. The impression I got was to try to get as much money as you can out of the customer, and the customer does not matter.

Service and price are outstanding, I've dealt with many - NATHAN53

Service and price are outstanding, I've dealt with many dealerships, and I am always impressed with Geaux Express.

I was at Nick Mayer Chevrolet GMC in Dickson for service - Tony and Carol Hendrix

I was at Nick Mayer Chevrolet GMC in Dickson for service earlier today . 8/13/24. JASON and the crew took care of my wife's Cadillac . VERY SATISFIED , WILLIAM WHITEHEAD along with JASON and the staff always get the job done !!

Always fair and honest. - Bob

Always fair and honest. Very clear and upfront with what service will be provided and the cost. Very responsive.

I test drove 3 trucks salesman was great. - felicialanders16

I test drove 3 trucks salesman was great. I was in and out within an hour after we agreed on the vehicle and price.

Oil and filter change - bILLb

I finally found time to get an oil and filter change for my 2011 Regal and made an appointment for Wednesday June 3rd at 2;30. I should have waited for one day. When I got home there was US Mail from Rice with a $10 discount for oil and filter and this morning I got the same in an e-mail to me. I could have saved $10.

We have NEVER received the kind of service from a - mecmontana

We have NEVER received the kind of service from a dealership that we were dealt by Riverside GMC in south Pittsburg, TN. On a scale of 1-10, there's was a 20! Broken down on a cross country trip, our transmission died. We arrived on a Saturday and they allowed us to stay in our camp trailer on they're back lot. They found a transmission (on a weekend) and it was delivered on Tuesday. KELLY BRUNI and CHRIS (service tech) kept us informed constantly. CHRIS had the dead transmission out, and was ready for the install as soon as it arrived. In the mean time CHRIS spotted a leak in the radiator, and found a local replacement and installed it before the transmission arrived.We were back on the road Tuesday afternoon! The entire staff, especially KELLY and CHRIS, deserve all the accolades you can find. Professionalism above and beyond. Kathy and Michael Clark mecmontana@yahoo.com

Horrible service! PURCHASED a used truck through their... - Godairae

Horrible service! PURCHASED a used truck through their online stock, flew from Oregon to Tennessee to pick it up, upon arrival was told truck was sold to someone else and they no longer had it available! We had receipt from salesman, had given credit card to hold deposit and everything! Spoke with owner, JJ Arnold, who didn't seem to care much and was very rude- he promised would send check for reimbursement of our travel expenses but after many attempts to contact him he never followed through- he was flat out lying to our faces to get us out of his building knowing we would be going back to Oregon and wouldn't be able to bother him.... The most horrible customer service experience we ever had-

make you pay for warranty work-- and do not fix the issue - JLHolloway

To truly rate these people there should be negative stars Just getting and appointment at this place was horrible. 3 times I tried calling them only to get transferred to a phone that just rings. I had to actually go to the dealership service department to schedule my truck in for maintenance. Picking up my truck was horrible NO one would wait on me and when they did they told me to go in the back room where 7 or eight people were back there just talking and laughing I ask where me service manager was they just said they do not know. SO I had to go find my truck look it over and drive it around front. Then went in to get other set of keys that I left, and I have to PAY for warranty work. Oh and the terrible loaner they gave me had 187,000 miles on it and should not be on the road, I was scared to drive above 50 mph. Then week later I have the same problem that it was in this HORRIBLE dealership for, SO all that AND they did not fix the problem. My truck is currently in a real Dealership at the Wilson County Chevy dealership in Lebanon TN for the exact same problem, At least here I was treated as a Chevy owner should be, with respect. SO this horrible Edd Rogers should NOT be a Chevy dealership. I would like the $240.00 I paid for them to fix my truck, WHICH THEY DID NOT, refunded. I would not EVER take anything to these unprofessional and disrespectful people.

My Wife and I purchased a GMC truck on August 13, 2013.... - kbrown60

My Wife and I purchased a GMC truck on August 13, 2013. After a week we were told to return the truck because they could not finish the deal.We were appalled as I had already spent money making some improvements on it. We were not compensated. We were offered another truck and we took it. We later found out that they had destroyed my credit rating by trying over 20 times to secure a lending institution to go the loan on the first truck and failed. Doing this lowered my rating drastically. They promised to fill the tanks on both trucks and did not. The second truck had no owners manual and it took 3 weeks to get it after many phone calls. We are still waiting for our registration and the 30 day tag will expire tomorrow. We were told to alter the date on the tags expiration date by office personnel. We complained to management and were told we would have our registration on Thursday September 12, 2013 by way of overnite mail. We did not receive it and now the tag will expire leaving us truckless. I am considering legal action. I wonder how this dealership stays in business.

Bought a truck from them in August of 2011. It was... - Llighari

Bought a truck from them in August of 2011. It was overpriced. Have tried to resolve issues with them and they won't return phone calls. This has been going on for several weeks now. They also promised an incentive and have not delivered on it either. I have gone in person and Daniel Dooley, Sales Manager won't come out of his office to talk to us. Each time I went a new salesman told us they'd work on it. Then when I called back, no one would respond or take my calls. They are thieves. BEWARE!!

Purchase of a new 2015 GMC Sierra - Wba

We just purchased a new 2015 GMC Sierra which was handled by Hank Burnette and the overall service that he provided was excellent. We have done business with Twin City in the past and we would definetly use this dealership for any future business.