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Serra Chevrolet - Cadillac - Buick - GMC

Jackson, TN

Overview
Employees
Reviews
Vehicles
4.6
231 Reviews
Serra of Jackson offers many automotive products and services to our Jackson, TN, area customers. From quality new CADILLAC, Chevrolet, Buick, GMC and Kia vehicles to used cars, we know anyone looking for a vehicle in Jackson, TN, will likely find what they want at our dealership. We carry a comprehensive line of new vehicles, making us a good choice as your Jackson, TN, car dealer.
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189 Stonebridge Blvd

Jackson, TN

38305

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Showing 231 reviews

May 21, 2024

The kia dealership was very nice and conducted in a professional manner. I was offered coffee or water. The waiting area was very comfortable with wifi. More

by dyjmartin1204
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2024

Gave me a 12% predatory interest rate loan . Falsified my income. I gave 81,000.00 for the truck and tried to trade it back in with less than 700 miles because of the fuel mileage and they offe More

by sophia040313
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Serra Chevrolet
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vince
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

This review has been received.

Helpful
May 18, 2024

The service was done in a sufficient amount of time. I was giving all information about the service. The serviceman was very polite. More

by marhand4892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Blackwell
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your positive experience at Serra Chevrolet Buick GMC Cadillac! We're glad to hear that our team provided you with efficient service, thorough information, and polite service. We look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

Helpful
May 18, 2024

Was very good. Had an issue with the axle. They took the time to fix it the same day and saved me a lot of time. More

by morganbvernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for sharing your experience with us, Morgan! We are pleased to hear that we could resolve the issue with your axle promptly and efficiently. We appreciate your feedback and look forward to assisting you in the future at Serra Chevrolet Buick GMC Cadillac. Sincerely, Your Friends at Serra Jackson

Helpful
May 17, 2024

Vice nice and friendly. Made the buying process easy for us. We love our salesman. He has sold us 2 cars over the last year. More

by kms352000
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Patterson
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May 20, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the 5-star review! We appreciate your kind words about Serra Chevrolet Buick GMC Cadillac and our salesman. We're thrilled to hear that your buying process was easy, and we are grateful for your continued trust in us. Enjoy your new cars, and we look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

Helpful
May 15, 2024

Excellent courteous, knowledgeable and professional service each time we have an appointment. We appreciate your timely service. More

by gj_whitelaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We are thrilled to hear about your positive experiences with us at Serra Chevrolet Buick GMC Cadillac. Providing top-notch service and timely assistance is our commitment to all our customers. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

Helpful
May 14, 2024

Service agent was very friendly, and helpful. She was very attentive to my needs as well. More

by b12rdc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for the kind words! We're thrilled to hear that our service agent provided you with excellent and attentive service. At Serra Chevrolet Buick GMC Cadillac, we always strive to meet our customers' needs. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, Your Friends at Serra Jackson

Helpful
May 11, 2024

Wasn’t pressured into anything had one of the best rates and warranty was great answered all my questions More

by donaldmuchitch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, Donald! We're thrilled to hear about your positive experience with us. Our team is always here to provide great rates, warranties, and answer any questions you may have. We look forward to serving you again in the future! Sincerely, Your Friends at Serra Jackson

Helpful
May 11, 2024

Serra Kia took the time to be sure I was completely satisfied with my new car. Everyone from salesman to the financial manager were very thorough. Thanks so much! More

by harpernathan64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Damron
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May 13, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

Thank you for choosing Serra Chevrolet Buick GMC Cadillac, Nathan! We are thrilled to hear that you had a great experience with us. Our team is dedicated to ensuring your satisfaction from beginning to end. Enjoy your new car, and please don't hesitate to reach out if you need anything in the future. Sincerely, Your Friends at Serra Jackson

Helpful
May 07, 2024

Thanks for repairing my 2014 Buick Enclave that had a Recall on my Air Bag. More

by ddpolk.dp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Serra Chevrolet
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

Serra Chevrolet - Cadillac - Buick - GMC responded

We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Your Friends at Serra Jackson

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