I started my car search at the local Honda dealer looking - chadhargis
I started my car search at the local Honda dealer looking at a Civic Hatchback. That dealer had thousands of dollars in "dealer options" stacked on top of the MSRP. They refused to sell me a car without the. I found out that ALL the area Honda dealers did this. These add ons made the cost of a Civic near the same price as a new Integra. So I went to Gary Force. Todd Murray greeted me and was not your stereotypical high pressure "what can I do to put you in this car today" sales guy. In fact, it was anything but. Very laid back and was there to assist me by answering questions and taking me for a test drive.
I ended up purchasing a Certified Preowned Integra for less than the Civic was going to cost me. The F&I experience was fantastic and Trey Butler was awesome. He knew I was a veteran car buyer and he blew through the process in record time, including fighting with my bank to get my debit card daily limit extended so I could make my down payment.
As luck would have it, there was a defect with my particular car. One that has not been widespread, but does effect a few units. The service department was excellent. They stayed in contact with me as they waited for the needed parts to arrive.
Overall, I'm very happy with both the sales and service departments.
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