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Harper Acura

Knoxville, TN

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Reviews
Vehicles
5.0
882 Reviews
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9739 Kingston Pike

Knoxville, TN

37922

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Showing 882 reviews

May 27, 2026

Excellent and has been for years! Honest and straightforward etc. pictures back up everything they say. Harper is well known for its excellent care. They have Multiple lines of cars a More

by trlittlefield53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tompka, service manager. James
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May 28, 2026 -

Harper Acura responded

We're grateful for your business and fantastic feedback! Thank you for choosing Harper Acura and sharing your kind words.

May 11, 2026

Excellent service. Cliff Williams was an excellent service advisor. Harper Acura is simply the best. More

by Barry Byrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cliff Williams
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May 12, 2026 -

Harper Acura responded

Barry, we love to hear that you’re such a fan of Cliff and the team! Thank you for choosing Harper Acura and for sharing your support. See you next time!

April 30, 2026

Steve is great to work with and I trust him to communicate exactly what service neefs to be completed. More

by laduckett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
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May 01, 2026 -

Harper Acura responded

Thank you for your excellent feedback about Steve and our team at Harper Acura! We’re honored to count you as a customer. Safe travels ahead!

April 27, 2026

We are very happy with our 2025 Acura MDX Type S Advance! We love the red pearl color, and thanks to Dennie, Casey and RJ for making the purchase a smooth process. More

by JC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis, Casey, RJ.
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Apr 28, 2026 -

Harper Acura responded

Congrats on your 2025 Acura MDX Type S Advance! Love to hear you’re enjoying the red pearl color and that your experience with Dennie, Casey, and RJ was smooth. See you next time at Harper Acura!

April 24, 2026

Our service appt was handled by a professional who listened to everything we had a concern about and followed thru with everything. Highly recommend Harper Acura service team. More

by cstewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison and the service team working on my car.
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Apr 27, 2026 -

Harper Acura responded

Thank you for the wonderful feedback! We’re delighted to hear we addressed all your concerns professionally and thoroughly. We look forward to serving you again at Harper Acura!

April 06, 2026

Awesome customer service after breakdown occurred with my current MDX. Offered me a replacement vehicle until my current Madam was repaired under warrenty! More

by Jheater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Report | Print
Apr 07, 2026 -

Harper Acura responded

We're thrilled to hear that you had such a positive experience with our service team, and we are happy we were able to assist you with a loaner vehicle at Harper Acura! Thank you for sharing your feedback and for trusting us with your business!

April 01, 2026

Harper Acura is always friendly, professional, and clear about the costs and wait time. The lounge area is clean and comfortable. More

by suzysweetpea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garrison
Report | Print
Apr 01, 2026 -

Harper Acura responded

We love to hear from happy customers, Suzy! Thank you for choosing Harper Acura and for sharing your support. We hope to welcome you back next time!

March 04, 2026

Very professional and timely service, good communication. Clifford advised on all service required, gave estimated timeline with excellent follow up. More

by D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford
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Mar 05, 2026 -

Harper Acura responded

We're glad to hear Clifford provided such professional and timely service. We'll pass along your kind words to him! We look forward to serving you again at Harper Acura. Please let us know if we can do anything else for you.

January 23, 2026

Excellent customer service and detailed explanation for services provided! I was updated with each step of the process and felt confident I was in good hands. More

by Amy M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clifford
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Jan 23, 2026 -

Harper Acura responded

Hi Amy! It's wonderful to hear you felt informed and in good hands throughout the process. Thank you for choosing Harper Acura!

January 19, 2026

The service was great and everything was explained very well so I will continue my visits at Harper Acrua More

by Lime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd
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Jan 20, 2026 -

Harper Acura responded

We're so glad to hear you had such a good experience! Thank you for choosing Harper Acura and sharing your feedback. See you next time!

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