What a great experience we had with the service - Gslarson9
What a great experience we had with the service department. While driving to Beaufort area on vacation, my Acura developed a loud and annoying noise coming from glove compartment area. This would happen only at higher speeds. I stopped in about 3PM and met Michael, a service writer. He listened to me, asked many questions to narrow down issue. As he was setting up an appointment, he saw Patrick, service manager & master mechanic, and called him over & explained what was going on with my car. Patrick said he had some ideas & went to my car, diagnosed the problem, which turned out to be simple but impossible to find by someone untrained & fixed it.
I was overwhelmed by this dealership/service department. I can’t say enough about my experience plus Michael even gave us several recommendations for restaurants while we are in the area. I highly recommend this dealership for anyone who is looking for quality service with old fashioned values.
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