100 Pennsylvania Mazda Service Centers

Service was fine. - GWALTERS82

Service was fine. Facilities were fine. Service manager was great. But 90 minutes for the oil change seemed long to me.

Always helpful and is very knowledgeable about the car . - ALANSNYDER5

Always helpful and is very knowledgeable about the car .The people who work there are also very nice.

Big shout out and many thanks to Joey and everyone at - HJ38

Big shout out and many thanks to Joey and everyone at Pacifico Mazda for taking such good care of me and my Miata. Best experience I've ever had with a dealership service department - and I've owned cars since 1985.

My service appointment went exactly as planned, and the - jmvtale

My service appointment went exactly as planned, and the quality of the work performed and service personnel was excellent. The shuttle service was perfect both ways, and both drivers were very personable. In all, the service appointment was painless. Thank you for excellent work.

Took our 2016 Mazda3 there today and the experience was - honestmike711

Took our 2016 Mazda3 there today and the experience was wonderful, not pushy, washed car and done in a timely manor. We had been taking our vehicles to the dealer in Hamilton NJ, and every time the paperwork either had someone else's name on it or it was someone else's VIN. We switched today and have come to understand that not every dealer is inefficient or operating in chaos. Thank you for the great service we will be back!!!

Very good staff. From making the appointment to servicing... - RLFOLK1

Very good staff. From making the appointment to servicing the car everything went very well. They sent a video of the car as they were working on it and that is very nice. Also made a follow up call to see that everything was good after the service.

Excellent Service Experience at Mazda! - marklerioone

Excellent Service Experience at Mazda! I recently had my vehicle serviced at Mazda, and I couldn’t be more impressed with the entire experience. From the moment I arrived, the staff was courteous, professional, and attentive. They took the time to explain everything clearly, kept me informed throughout the process, and made sure I was comfortable while I waited.

Great service! - dkottelich

Great service! Alicia is very knowledgeable. My tires just passed inspection and your prices are. Out of line.

This dealership is 40 mins from our home; we took a half - Sorberdevelopment

This dealership is 40 mins from our home; we took a half day off of work for the appointment. Took our Mazda in for service as several lights were lit up on the dash-this was indicated to the service department when we made the appointment. When the car was done, we went back to pay and confirmed at lights were out on the dash. The service manager, Dan, went out with my husband to check and 2 lights were still on. Dan told my husband that “he could get us in next week to take care of the other lights”. When they came back in, I was told the same thing. At that point, we explained that we live 40 mins away from the dealership and coming back another day would require more time off of work. Dan said he couldn’t take the car back into service because they had a cylinder head change coming in. After Dan mansplained to me that the lights were on because the system was off, I responded with “it doesn’t matter why the lights are on, they shouldn’t be on and that is why we brought the car on for service”. After much back and forth, it was only after I had to raise my voice that Dan finally conceded and said he would take the car back to service. Since we left the dealership, the check engine light has been on and we have tried to contact Dan numerous times without a return call. Check engine light is still on :(

We couldn’t be happier with the attention we receive in - arcieluzier

We couldn’t be happier with the attention we receive in taking care of the service for our car.

Have taken my car in twice for service and had a really - Rebeccayacker

Have taken my car in twice for service and had a really great experience both times! Really effortless and great customer service.

I love going there always helpful and the ladies are - Summersjermaine

I love going there always helpful and the ladies are amazing and helpful and Patrick too lol I hope things don't change with the new owners because they a great team there

I have purchased five cars through abruzzi auto brokers... - MarieCantanuzzi

I have purchased five cars through abruzzi auto brokers since 2000. I estimate my savings to be around $10,000-$15,000 total. I would never go to a dealer without them. They really go to bat for you. How can you really go wrong since the service costs nothing out of pocket. They have also sold several cars for me. My mercedes, the dealer offered me $37,250 for it. Abruzzi got me $42,750.

The lady is very ignorant and they sell trash cars. - Teresa Hubbard

The lady is very ignorant and they sell trash cars. The one I bought was a lemon and they will not do anything. 2nd alternator in 2 years…amongst multiple others. Do not buy from them!

Two No Good Lieing Nose Browner Females Manager and - SunInParadise88

Two No Good Lieing Nose Browner Females Manager and Service Rep at this Dealership, they Lied saying they turned down a service when Really in Reality I the customer Turned them down from Servicing my car. Never will go to Any Audi Dealerships in the future, had problems with 2 different Audi dealerships with Covert Racism and the Audi Advocate are useless No Good Nose Browners also.

Horrible customer service experience. - deanrob101

Absolutely horrible experience and subpar level of customer service. They sent wrong part number and then entered into a nightmare scenario trying to get correct part sent out to me. Customer service was absolutely useless and after speaking to 4 different agents in 2 countries was no closer to any resolution of my issue. Finally, just drove to AutoZone and picked up correct part; it was a little more expensive, but well worth it considering the amount of time and hassle I experienced trying to work with Auto Parts Warehouse. Good reminder that you truly get what you pay for and that sometimes it well worth paying a little extra.

I have always had a love/hate relationship with Baglier... - gasmanextra

I have always had a love/hate relationship with Baglier Mazda - Love the vehicle…. dislike the service i receive. I have had my Mazda3 for 9 years and initially had it serviced exclusively at the dealership. The service received was always disappointing. Eventually, i began having my Mazda serviced at another repair shop but i continued to take it to Baglier for the free state/multipoint inspections. The last time was December 2020. These inspections were to include topping off all fluids. In March 2021 i was preparing to sell the car and noticed that the coolant reserve tank was below minimum. Called Baglier and requested a quick service to have it topped off (which appeared to not have been done on the last visit 3 months ago). Not mentioning any names but i believe it was the service manager that said i would have to purchase the coolant because they "did not have any coolant available"(!?). How do they top off the fluids if they don't have any available? The point in my long story is that i was in the market for a new vehicle and despite my disappointment with the service center, i came very close to purchasing a 2021 Mazda3 and even test drove one. I wound up purchasing a 2021 Honda Civic from Honda North. Thank you to whoever I spoke to for showing me that I should consider myself lucky to have missed out on another 9 year love/hate relationship with your dealership. I’ll wave as I drive by on my way to Honda North.

Stopped in to get a replacement bulb for a burned out... - CarolABrooks

Stopped in to get a replacement bulb for a burned out front headlamp in my daughters Hyundai that she purchased a year or so ago from Blaize Alexander. I had called around 4:45pm to inquire as to whether the correct bulb was in stock as I had already stopped at 2 car parts stores earlier that day- The person I spoke to , Josh Gilmore said that even though the department was closing at 5pm I should come ahead and stop in that they would still be there until 5:30. I stopped by and purchased the bulb and asked if they had any idea if it was difficult to install- Josh and the other employee(?) said they would help me to install it but actually they just installed it for me. My daughter was headed out of town and it really made me feel appreciative that someone would take the extra step to help a customer out. I have consistently noticed this really good service every time we have stopped at that dealership. Bill Reilly waiting on us when we began searching for a used car and he was also very helpful, friendly and knowledgeable.