terrible customer service. - waynescrane2
terrible customer service. BF service writer talked to me as though I was was to believe everything he said as gospel. front end alignment killed my steering tires in less than 2000 miles, claimed my tires were too aggressive. the tires they rotated had 9000 miles on them, wish I could post pictures, tech brings my truck around for me and steering wheel is at 10 and 4 o'clock, unacceptable. they send it to their other dealership to fix alignment, it was out 2.4 on one tire a and 1.6 on the other. now I'm out 700$ for 2 tires that I originally didn't need, they said they could get me tires that I had to pay for.. .xxxxxxxx! they screwed them up they should replace them..... I would never buy another vehicle from them. they don't have a diesel tech, I had to go to Shorkey in N Huntington for service...I'm done with these condescending service writers who pretend to know all...never again!
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