178 Pennsylvania Chevrolet Dealers

DO NOT USE THIS DEALER FOR SERVICE. - Soccermom

DO NOT USE THIS DEALER FOR SERVICE. I’m only giving a 1 star because 0 is not an option. This is absolute worst company I’ve ever had the displeasure of encountering. They will not call you back, they will not update you, they will not give you a loaner car after having your car sit there for over a week without it being touched. They are bothered when you call and ask for an update after them not calling you. I will NEVER go back to this dealership or recommend to my worst enemy.

This is Truck #4 Scott Brown is my sails person, Shannon - bertcameron44

This is Truck #4 Scott Brown is my sails person, Shannon is my Service manager !!!! happy with both ,

Excellent customer service! - grosekarafa

Excellent customer service! This is my second truck that I have purchased through this dealer! Very pleased! Thanks so much for the great service!

They are the best dealer around! - Sunshine

They are the best dealer around! Very upfront with my payment options and understanding of what my needs were. We will definitely be back.

Bought a used f150 for $56,000 didnt even bicker about - lbow

Bought a used f150 for $56,000 didnt even bicker about price, when deal was done ,went to drive away i was given one key fob, they said they either lost it or never had it (the second one), either way they told me to go to ford ,get an estimate,n let them know the cost,well the cost was $460.00, I guess i wont see nothing from them cause they wont return my calls or texts, ridiculous cause i cant program doors n locks without both keys N they should step up n be responsible for that

Very good experience would recommend them to anyone very - Rickwychunas50

Very good experience would recommend them to anyone very helpful would buy another car from them

Very easy to get an appointment. - F411green

Very easy to get an appointment. They were very timely and explained everything they did. Fast service and friendly service.

I was comfortable at the dealership the team was - wandawew

I was comfortable at the dealership the team was friendly, courteous, and knowledgeable and the site was clean and well maintained.

Reserved an appointment to check on used Chevy. - dps.developer

Reserved an appointment to check on used Chevy. It was confirmed as well as car's availability. Few hours before the appointment they sent an email to check if I am interested in buying specific car I book appointment for or willing consider other options. Upon arrival I was told the car I traveled for was sold the other night. Very unprofessional staff.

I just purchased a Chevy Trax . - twinj25

I just purchased a Chevy Trax . Trinity saw me looking at it and approached me, not in a pushy way. Just put me at ease and answered my questions. In three days, the paper work was signed...Tami was great as well explaining everything, and I drove me new vehicle home. Trinity even set up my phone and contacts. Great experience. Thanks again. Jean

Troy Williams worked with me to meet my financial needs - john

Troy Williams worked with me to meet my financial needs and get the most car for my money. I am extremely happy!!!

Friendly and curtious, had made my appt. - Judy

Friendly and curtious, had made my appt. For a certain time and was taken quickly. Job well done.

The sales department at Armen was courtious. - KEP

The sales department at Armen was courtious. Andrew Gomer was our sales consultant. He went above and beyond in identifying and locating the Malibu LT

They do a great job all the time very pleasant staff - jdezura

They do a great job all the time very pleasant staff smiles all time Great

Excellent customer service from the sales to the garage, - realogginqueen

Excellent customer service from the sales to the garage, every time! Cindy and Wally Lent

Can’t thank my sales person Ruben any more. - DelcoIan

Can’t thank my sales person Ruben any more. They had me in and out in 30 mins. I couldn’t believe it. He was so great to work with. Zero pressure. Even the general manager, Jim Lopez and sales manager Chuck Desantis got involved and helped out. You guys advised me well and I think I made the best decision. Thanks again!

if i can give a negative number for a rating i would! - frustrated

if i can give a negative number for a rating i would! worst dealership ever! dont even think of buying anything from them

MIKE WAS EXTREMELY HELPFUL AND I WAS INFORMED OF MY - KVARGAS

MIKE WAS EXTREMELY HELPFUL AND I WAS INFORMED OF MY VEHICLE'S PROGRESS EVERY STEP OF THE WAY. HE WAS ALSO VERY FRIENDLY AND I WILL DEFINTELY BE BRINGING MY VEHICLE BACK THERE AGAIN AND DEALING WITH HIM.

They found the car I wanted. - tyremann19

They found the car I wanted. Helped me replace my totalled 2022 Malibu with a 2024 Malibu. Brian Stopper, and the sales staff were a great help. Thank you all

Dealer was knowledgeable and shared information and - stroxell

Dealer was knowledgeable and shared information and service completed on the vehicle. Car was in very good condition and drove well.

Mandy is a great customer service support. - debramartelli

Mandy is a great customer service support. Courteous. Helpful. Got the job done. Will go through her again.

WOW how bad can you treat a person ASK THE GM TONY! - rocco

WOW how bad can you treat a person ASK THE GM TONY!!!!!!!!!!!Buying a $80,000.00 Truck I filled out all the paper work for financing pulled my credit send over all documents ins. cards drivers license everything they asked got verified from there bank. I was under the impression I could sign using e sign but they told me no because of fraud they was happing I said no problem booked a flight ($300) while one the phone with them for the next day sent them my itinerary because they told me they would have someone pick me up at the airport and bring me to the dealership to do paper work and sign and drive truck back home and i was happy to do it . Then they tell me they can't sell me the truck because of my id drives license was not real I told them it is and was issued by the state of new Hampshire and is 100% real and but I will also bring my passport they told me no thats probably not real. LOL ONLY ME my response was I cant fly without a id or passport and you see my fight info with my name and address on it ... IS THIS EVEN REALLY HAPPENING . I asked the GM Tony to talk to his boss and he said that no-one is his boss he is the boss and he told me in a nicer way to F OFF AND POUND IT NO DEAL AND HUNG UP. I called back and talk to the operator and I told her what happen and she put me on the phone with Tonys boss I told him the situation and he said let me look into it and I'll call you back before end of the day never got a call back still and its been 24 hours I own 6 different business if any of my over 120 employees ever handled or acted like that to a Customer they would be let go immediately. i hope the owner of the dealerships reads this review or the last few witch are all 1 star and makes some changes but I know 1 thing they lost my business and every plat form I get I will copy and past this review.. 40 years old and by far the worst experience I ever had.. 80k going to a different dealership not this xxxx hole.. Tony I think you suck as a gm and person customers like me pay your salary and keep places like the one you work at running Thanks Rocco

We just purchased our second used Cadillac from Scott. - MichelleQuier

We just purchased our second used Cadillac from Scott. Pete Scherb was our salesman. We went above and beyond for us. Great customer service. Easy transaction We highly recommend anyone looking for a Cadillac to check them out

Purchased a new vehicle from Tri-Star Chevrolet. - Tom Mains

Purchased a new vehicle from Tri-Star Chevrolet. Absolutely love the vehicle. Don't love the deception and lying that went with it. Sales Manager tells me the car had a nano coating on the paint installed at the dealership and that it will cost extra since it's already on the car. I agree. Sales Manager and sales rep both let slip that the car is having the coating put on while I'm on the way to pick it up. I call them out on it during a phone call after the sale. Sales Manager denies that's what happened. When we are done he doesn't hang up his phone and I get to listen to him for the next 10 minutes tell someone else at the dealership how he lied to me because they wanted to make more on the car. During the call he tells his co-worker the General Manager, and I presume owner(he used their names) wanted to make more on the car and "what was he supposed to do". Confront Sales Manager and he eventually concedes he lied to me. Speak with General Manager and he tries to justify it before also conceding I was mistreated and lied to. No resolution beyond that. Be very careful if you choose to purchase from them.

Michael lowery is great to work with, I bought my last - Randy

Michael lowery is great to work with, I bought my last three vehicles threw him! The dealership does great work and on time service.

Quick & efficient, respectful of my time without being - BD104X

Quick & efficient, respectful of my time without being pushy. Slight problem with my vehicle after the sale which was also handled promptly with the dealership going out of their way not to inconvenience me.

Bought a Cadillac from Ross Myers this guy went well... - Linda

Bought a Cadillac from Ross Myers this guy went well above other salesman I have dealt with real nice good guy thanks Ross ur the man Linda n Wayne packer

Jeff marker was excellent to work with. He took time to... - Wright2208

Jeff marker was excellent to work with. He took time to help me find exactly what I needed. We will be back to buy more cars here in the future

I have always received very courteous, and professional - Otis

I have always received very courteous, and professional service at Thomas Chevrolet in Bedford, Pennsylvania.

Bought a brand new truck Sept 1, 2021. - Sandi

Bought a brand new truck Sept 1, 2021. Hed a brand new Tonneau cover installed, from day one it leaked. I was back up there, About 50 miles away, waited over 2 hours each time, with no compensation and no resolution!! A year has went and but they assured me they would fix it and it still leaks!! Now we hear nothing from them!! They replied on BBB that manufacturer says they all leak some, this thing the truck bed is flooded. They also said they told us, not true they said they would fix it. STAY AWAY!! THEY LIE AND DO NOT BACK. PRODUCTS!! When they initially put it on they forgot to install light. Another 50 mile trip up!!