Victoria is a horrible saleswoman and a liar - joeypink
Had such a bad experience with this dealer. Walked in and waited around for 15min. No one came out to help us. Finally someone passed by and asked if we were being helped. We said no and that we were here to meet Victoria, who was expecting us. Victoria, took another 10min, to exit her office before finally greeting us with "Oh, u wanted to see _____ car. Let me get the keys". Well....good morning to you too.
The car we were interested in would not start and Victoria, our negligent saleswoman, took 20min to jump it because it was in such a bad condition. Victoria went back inside as soon as it was started and did not say a word to us. Just handed us the keys and told us to drive. No explanation for why it did not start. We were also told before we drove it that it had ABS brakes. They insisted on this. Car did not have ABS breaks. They flat out lied to us. That was a dealbreaker for us so they already wasted so much of our time. They then told us to go outside in the freezing cold and snow and look at other cars to see what we liked. Are you kidding me? You have a website for a reason.
Finally, after forcing the saleswoman, Victoria, to look on her website and find us a car, she found us one. We drove it and liked it. But it was obviously overpriced. We were not asking for much off but we were not comfortable paying the sticker price. She would not budge even 1 penny. It was embarrassing dealing with such a horrible saleswoman. She made us feel like we were wasting her time. We were in her office for 10min max and we started to get the feeling we were unwelcome in her office space. I felt sick to my stomach. I loved the car but I would hate myself for buying it from such a horrible saleswoman.
After looking at other cars that day, we even called her back later saying we were willing to drive back and pay in cash that very day for the car if she can meet us halfway ($500 less, so nothing crazy). She said no at first but after some pushing she said she would talk with her "manager". "Manager" said only $100 off. We asked to speak with her manager but she said she was the manager. What?
So tl;dr: Victoria is a horrible salesperson who makes prospective clients feel like crap and is not willing to put any effort into selling cars. Also a liar.
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