9 Oregon Lincoln Dealers

Because of Ian, we had an experience that was not only - Randy and Dick

Because of Ian, we had an experience that was not only relaxed and professional it was the first time buying a car (I'm 83) that was fun! And I love my Ford Maverick!

Always a great place to service my vehicle. - T. Burnett

Always a great place to service my vehicle.....I moved to Oregon 9 years ago, and Courtesy is my go-to for anything that pops up on my vehicle.

This negative review goes out specifically to sales - Sky

This negative review goes out specifically to sales manager, Chuck Day. If I could give him 0 stars, I absolutely would. One of the absolute worst customer service I’ve ever witnessed. I came in with a friend to inquire if they would be interested in purchasing my car. He then asked what price we were thinking of and as soon as we said a price based on other offers we had received from the other dealerships in town, Chuck immediately told us how ridiculous our price is and started getting very defensive while telling us about why he wouldn’t pay such a price. He then went on to compare my car to a base trim rental car and tried to justify the price this way. We attempted to calmly explain our justification of our asking price (private car, newer year, highest trim, low miles, no damages, one owner vehicle), but instead of listening, he became very agitated and raised his voice at us, not even letting us speak. He did this all while not even gathering a single piece of information on the vehicle other than its year and model, not even so much as the VIN to look up its value. It is completely understandable to not agree on prices and turn us away, but there is absolutely no reason for someone, especially a manager, to be acting so aggressively and so unprofessionally towards customers. Do better, Chuck Day.

January 2025, Service dept was great again, Megan - lindahn101

January 2025, Service dept was great again, Megan Buchanan aims to please always, as do all staff, very timely work, updates the customer often, staff work quickly and very hard even when understaffed, are friendly, patient and understanding, very pleased again. I always bring my vehicle to Crater Lake Ford Service. I trust the staff to keep my vehicle in safe operating order. I purchased my CPO Ford Edge SEL AWD SUV in 2013 and continue to bring it here for servicing, repairs, advice. I depend on service department staff to keep my vehicle in safe running condition and continue to not hesitate to recommend this service department to everyone. Thankful for all staff. I appreciate them for working and caring.

We have dealt with Mock Ford since 1992 when we had a 92... - steve

We have dealt with Mock Ford since 1992 when we had a 92 Ford Explorer. There’s nothing for us to complain about here! Lance has been great to work with as well as Don through several purchases I’m on first name basis with several service writers.

We highly recommend Justin, Skylar, and the whole Legacy - angie

We highly recommend Justin, Skylar, and the whole Legacy Ford crew. Everyone was knowledgeable and helpful, but without any pressure to buy. They let us take overnight test drives to really experience the vehicles. When I couldn't decide between 2 different models, they took my pro/con list and found me the perfect vehicle, a model I hadn't even considered. We checked out dealerships in Boise but are so glad we didn't buy from them. We were able to keep our business local and no one treated us as well as Legacy. These guys have gone above and beyond for us. Not only finding the perfect car for me but setting the radio to the 80s rock station and changing the ambient light to green, remembering those are my favorites. The folks at Legacy Ford are still checking in and making sure everything is perfect, even though all the papers have been signed. We will definitely be customers again.