Kendall Ford

I have had my car serviced at Ford since I bought it. But… I checked in at 7:30a at the service department when they opened. I had to wait; I was not out until 9:15a just for an oil change. They don’t ac But… I checked in at 7:30a at the service department when they opened. I had to wait; I was not out until 9:15a just for an oil change. They don’t accept reservations so it is either wait or drop my car off and pick it up later. Either way is rather annoying. The service evaluation indicated I had some leaks that needed to be addressed. I called to make an appointment and got voice mail, so I left a message. Now three days later I have received no call back. Just a little frustrated!! More

Kendall Ford is truly professional from sales to service. I have purchased four trucks from the dealership and have had always had great customer service. I have purchased four trucks from the dealership and have had always had great customer service. More

Poor rating! I took the new 2006 ranger pickup in to the Prineville store to have a license plate put on as understood to be by the person who I bought the pickup I took the new 2006 ranger pickup in to the Prineville store to have a license plate put on as understood to be by the person who I bought the pickup from. The sales person was not in but another person rounded up a person who was a mechanic who determined he would have to drill holes in the front of the pickup to attatch the plate. an hour latter I was still waiting No pickup! I then found out they were holding the pickup because of a question of who was to pay for the mechanic time to install the plates! Finally someone there saw me wandering around in the building and ask if I needed any help? he then located the pickup and turned it over to me, confusion and turmoil finally over. My son has called this Prineville outfit and never got a call back. He had to go to ford in madras to get help. He won't try to use prineville ford at all in the future. More

Excellent caring staff in the shop and office. Alan McClung went over and above on the service of my F350. Alan McClung went over and above on the service of my F350. More

Friendly service great customer care the service technician and the customer care were very helpful during our service call. technician and the customer care were very helpful during our service call. More

Excellent dealership! Very helpful staff, Sean is our go to salesman, have bought 3 vehicles here. Definitely recommend Very helpful staff, Sean is our go to salesman, have bought 3 vehicles here. Definitely recommend More

Very personable,not pushy,quick and easy once we made our decision would recommend them if you are looking decision would recommend them if you are looking More

I was very satisfied with the professionalism of the car sales gal and the honesty. sales gal and the honesty. More

Hi Kendall Ford of Bend, Oregon: I am very happy with my Honda Crv 2022 AWD touring model, since I purchased it, it gives a a enjoyable trouble free experience. To top that off your sales, and service depar Honda Crv 2022 AWD touring model, since I purchased it, it gives a a enjoyable trouble free experience. To top that off your sales, and service department customer experience is excellent. I Highly recommend Kendall to people I know. Thanks, extremely happy satisfied customer. Sincerely Jon Westall More

Gene was excellent. Fast friendly. I’ve bought my last three vehicles there. I would recommend Kendall Ford of Bend. Fast friendly. I’ve bought my last three vehicles there. I would recommend Kendall Ford of Bend. More