Chad Cannon PATIENTLY worked with me for several hours! - Rodney Wren
Chad Cannon PATIENTLY worked with me for several hours! What a breath of fresh air! He was highly-professional, super-polite and respectful, amazingly knowledgeable (having been in the business 15 years), and had the ability to explain things well. But just as importantly, he was always CALM, relatively QUIET, and DIDN'T TALK TOO MUCH!!! This gave me opportunity to think, ask innumerable questions about the product, and then think some more. I sensed that Chad sincerely wanted to be HELPFUL, regardless if a sale ultimately occurred.
New cars (with multiple safety features) are quite complex, so, after-sale follow through is more important than ever. Three days after my purchase, I returned to the dealership specifically to allow Chad to methodically teach me how to use some of my car's impressive technology. When it comes to adopting unfamiliar technology, I learn best through multiple short lessons instead of a single marathon session.
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