Joe Cooper Ford in Yukon: Where Exceptional Service Saves - gousheh2020
Joe Cooper Ford in Yukon: Where Exceptional Service Saves the Day (and Your Wallet)!
As a recent transplant to Oklahoma, I was nervous about finding a trustworthy service station for my 2014 Ford Focus, especially with my extended warranty nearing its expiration. I decided to give Joe Cooper Ford in Yukon a shot, and I’m so glad I did! The incredible team of Lauren Caudal and Don Randall went above and beyond, battling my warranty provider to ensure they honored the necessary repairs. When the dust settled, a $4,769 bill was reduced to just $165 out of my pocket. My car was back to perfect, and I was thrilled!
Fast forward seven months, and my Focus started having electrical issues. I returned to Joe Cooper, where Don and Lauren were quick to assess the problem. They warned me it could be a minor fix or something major. They started by replacing the TCM, which was covered by an expiring Ford recall—talk about timing! When that didn’t solve the issue, Ryan Dempsey, who I’m convinced is the electrician equivalent of an elite special forces operative, stepped in. He immediately pinpointed a faulty fuse hidden deep under the battery. A few hours later, my car was fixed, and the cost? Nothing but a handshake from Don!
Joe Cooper Ford’s team is professional, honest, and relentless in ensuring their customers are taken care of. Whether it’s fighting warranty battles or tackling tricky electrical issues, they’ve earned my trust for life. If you’re in Yukon and need auto service, this is the place to go!
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