Absolute NIGHTMARE dealership! - golfpayne
Absolute NIGHTMARE dealership!
We bought a 2011 Jeep Grand Cherokee...it didn't even make 26miles!!
Broke down on the I35 and had to tow it to a mechanic. The mechanic said there is no way there could have been any fluid in the radiator because the oil cooler was completely destroyed and had been for quite some time. We poured fluid into the radiator and it came out the bottom of the engine as fast as we were filling it! Fixed the oil cooler $1000, put fluid in the radiator and it pours out of the side of the radiator where there were two giant cracks! Another $1000. The Jeep overheated so bad it melted a part of the air-conditioning behind the dash so now no air-conditioning in the 105 degree Texas summer!
I had to call, email, threaten a law suit for weeks before I could ever get anyone to help. Finally Eric Williams "sales manager" says they will reimburse me for the damage. I immediately emailed him the receipts and that's the last I've heard. .it has now been over a month and nobody will return a single call or email.
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