1,214 Ohio Used Car Dealers

Very helpful with sales person explaining all steps and - David Elersich

Very helpful with sales person explaining all steps and no hard pressure to purchase from financial.

Today my elderly mother took her 2020 Ford Escape in for - chris64brmc

Today my elderly mother took her 2020 Ford Escape in for factory service. She was treated poorly by one of two service personnel and he was very inattentive to her needs or concerns with the vehicle. After a short time period, she was advised her vehicle service was completed but found no reason for the service display wrench icon, speculating that her oil simply needed changed. This vehicle was purchased new from Waikem Ford & has less than 17,000 miles. She was charged $90 for an oil change & tire rotation. The service rep also failed to deduct a $10 service coupon she presented prior to the vehicle being serviced, promising to make it up to her "next time." After speaking with her today, I can assure the Diehl management team both in Massillon & Butler PA she nor any other member of our family will patronize any of your dealerships again for service or sales. We have long supported the Waikem family of dealerships having lived in the Massillon area for over 55 years. My wife & I personally have purchased over 12 new & used cars from Waikem over the decades but no longer. Perhaps Corinna Diehl needs more stringent oversight of the Massillon operations to ensure the total lack of concern to customers is remedied but any corrective action will be too late for us.

I would advise you to not take your car there for - marvs3404

I would advise you to not take your car there for repairs! I took my Dodge Caravan there for simple repairs. Shocks and Struts And they butchered the job. First they left 13mm Blue point wrench laying on my battery to short positive to negative. They put it back together with the strut bushings hanging out. Now it makes noises like front suspension going to fall out. so they either don't trust their mechanical ability to test drive it when they finish a job. Or they test drove it and said oh well who cares ship it. Took it back and they said you said shocks and struts are bad so we just replaced those not the broken strut bushings. I left it with them for 6 weeks and it's still not fixed. They never touched it. When I would call about vehicle they would say parts will be in a week that week would come and go another week for parts. They said vehicle was so old it was hard to get the parts. It is a 2013 but part interchange up to 2019. Their location in Chillicothe said they could have the parts for me in two days. I wouldn't trust them to fix a bicycle now. I was ASC certified mechanic for 15 years. I've only seen repairs like that when someone had a crackhead fix their car. BEWARE!!!

Jagvivi and Mike were amazing they helped me so much - Kyleigh Leffler

Jagvivi and Mike were amazing they helped me so much today nobody else has been able to help me find the perfect car and they did it in no time!

This was not an exciting or fun car buying experience by - Toyoda

This was not an exciting or fun car buying experience by any means because of the stress and headaches I encountered for over 30 days ( how long I waited for the vehicle after purchase) due to MOST everyone's untruthful stories excuses. Only 1 person who did the paperwork on the purchase was helpful and understanding about the whole situation.

First service of new bronco; scheduled on line and was - Valley2525

First service of new bronco; scheduled on line and was quickly serviced...need better coffee!

I had the best Salesman Ray hawks if you want a good - Tammylynn5023

I had the best Salesman Ray hawks if you want a good customer service experience go see him you will not be disappointed! He was the best, I give him 10 stars

Daniel was our salesperson. - Grammyhmh

Daniel was our salesperson. He was able to answered our questions. We felt no pressure at all. Even after we signed all of the papers & the sale was complete, he didn't't rush us out the door.

I had a very great experience at Carface Auto Sales from - victor

I had a very great experience at Carface Auto Sales from the time I walked in the door until the time I left the lot with my new car. Marioo and Marcia answered all my questions, helped me explore different insurance options, and provided a lot of valuable information that most other car dealerships wouldn’t tell you! I definitely would go back again to purchase another vehicle.

I enjoyed my experience at this dealership. - Cincyfan00

I enjoyed my experience at this dealership. People were friendly and helpful. They seemed to be willing to help get you the best deal for your needs.

Number one at taking care of business and make assure - Clotilde Pickrel

Number one at taking care of business and make assure customers are number 1 and make him feel right at home

rj and his team were AMAZING people helped me pick out a - sbloomenthal

rj and his team were AMAZING people helped me pick out a car with kindness and not pushy at all. I will use them in the future and recommend them at all my friends and family. thanks everyone!!!

My husband and I agreed working with Mazda of Bedford was - Rosanne D

My husband and I agreed working with Mazda of Bedford was the best car buying experience either of us has ever had. Our sales representative, Teddy Ross, was friendly, knowledgeable and respectful. The General Manager, Scott Newman, even stopped by to introduce himself and chat. I highly recommend stopping by Mazda of Bedford if you are in the market for a new vehicle.

Was a great experience in and out service Will gladly Go - knottrobert2

Was a great experience in and out service Will gladly Go back again great selection of trucks was hard to decide witch one love my great used truck

I had an exceptional experience with Germain Honda, - KAlwine

I had an exceptional experience with Germain Honda, thanks to Bobby’s outstanding customer service. When I encountered transmission issues 200 miles away, Bobby went above and beyond by promptly finding me a nearby dealership. Even after my transmission was replaced and I faced further issues upon returning home to Wooster, Bobby remained by my side every step of the way. Her polite and helpful attitude made a stressful situation much easier. I highly recommend Germain Honda and commend Bobby for her excellent support.

Andru was excellent. - mksbrr44

Andru was excellent. Professional and informative, but not pushy. Great to deal with. Thank you!

I could not be happier with the service I received at - ttausch59

I could not be happier with the service I received at Mazda of Wooster. I had the pleasure of working with Kennedy Kull when I purchased my Madza CX30. Kennedy with above and beyond, she was very knowledgeable about the vehicle. She answered all my questions and helped me with all my settings. I just want to thank her for her great customer service and making this a great experience. Thanks, Tom Tausch.

Great buying experience! - brnolds

Great buying experience! We highly recommend this dealership! They were honest and upfront. They made our shopping experience as easy and smooth as possible! Thank you, Camm Ladd and the rest of your staff!

I have bought several vehicle's and would not go - pattikepner

I have bought several vehicle's and would not go anywhere else. Shawn Harvey is the best!!!!

I was having an issue with my 2021 Buick Encore GX. - mcoles578

I was having an issue with my 2021 Buick Encore GX. I would receive a Shift to Park error even though my vehicle was in Park. I scheduled an appointment to get my vehicle checked. On 11/24/24, I went to my appointment, I told Ms. Joette the issue I was having. She said it is a known issue in the Buicks. She will have it checked and get back with me. About an hour later she comes out to the waiting area and tells me that the part is not covered under my warranty. I asked why? She said, "it may be the location of the issue, something could've gotten spilled or anything." She said, "it would cost $310 to get it fixed." I was confused and not happy. I went to my Salesperson Big Johnny, who sold me the vehicle, and explained the situation. He immediately said, "that does not sound correct". He got on the phone and contacted the warranty company. He spoke with Yvonne. He asked if the part (the brake assembly) was covered under my warranty. She said, "yes, it is". Big Johnny, got off the phone and went back to the service department and let Ms. Joette know that he spoke with the warranty company. And the part is covered". Ms. Joette, told me she would order the part and let me know when it is in, so I can get the issue fixed. My rating of 4 stars, is due to Big Johnny going above and beyond to get to the root of the issue. If it was not for him, I would've been paying for a part that was already covered under my warranty.

Samaria Is A Excellent Salesperson She’s Works Patiently - veeshowcase

Samaria Is A Excellent Salesperson She’s Works Patiently and Gets Your Car Deal Approved If Anyone Is Interested In Purchasing A Vehicle Call The Best Salesperson Samaria Tufts

The moment we walked into the Fairfield Performance - P&L H

The moment we walked into the Fairfield Performance Dealership we were pleased with the attention and help we received. It was made easier with the fact that the car we wanted was right there on the showroom floor. Hassle free, Michael Schmeltzer was knowledgeable and friendly. Handed us off to Dalton in finance who was great to deal with.

BUYERS BEWARE! - Laddell08

BUYERS BEWARE!!! I Purchased a vehicle from Tom the sales manager. Im in Virginia. When the truck arrived I noticed the engine light came on so I took it to my dealer they told me it needed almost 11k in repairs. I took out the best warranty the offered. the warranty company would not cover the repairs because they said it was pre existing. I called Tom and he kept putting it off by telling me he would look into it. So I picked my truck up from the dealership then the brakes were grinding like crazy so I took it to another garage that cost me $2100 to fix. I called Tom back to tell him just to find out he was no longer there. I then spoke to Bill who refuses to call me back. I even told them I was going to ship the truck back to them. They said that would be considered a voluntary repo which would hurt my credit. Bill said if I wanted to take a loss on the truck I could trade it in. This was my first time buying a truck online and it will be my last.

Best experience would recommend highly go see skylar - mittman7

Best experience would recommend highly go see skylar she's the best. Just got a new to me ram it's great.

Chris and Bree were great to deal with! - Chris

Chris and Bree were great to deal with! We had a very pleasant and informative experience when we took delivery of our Wagoneer.

❤Our experience with Landen Motors LLC was nothing short - virginiaharper1

❤Our experience with Landen Motors LLC was nothing short of exceptional, thanks to the outstanding service from Mr. Mike and Ms. Rana. 💛They turned our Ford dreams into a reality! Have you driven a Ford lately? We're thrilled to be part of the Ford family, just like the Harpers, who embody the values of being built tough and proud. 💚 Landen Motors LLC is a dealership that truly delivers on its promise of making automotive dreams come true. We look forward to many more exciting adventures with our new truck Nairb Reprah We did it! In our true blue #BlueJeans kinda way!! #Ford #HaveYouDrivenAFordLately #BuiltFordTough #BuiltFordProud #Ford #MoreThanJustATruck

I was contacted punctually and given information - Sambo

I was contacted punctually and given information concerning my vehicle request. The assistance was greatly appreciated.

I’ve had the best experience here unlike other car - mnmmustafa96

I’ve had the best experience here unlike other car dealerships, their cars are in really good condition All the people working there and the owner were respectful and helped me with the whole process They have a huge service station at the back Basically its a one stop for everything car related It just makes everything easy. I drove away with my new car in 30 minutes.

Had some maintenance work done on my HRV; was kept very - dbeerman

Had some maintenance work done on my HRV; was kept very much "in the loop" as far as what was being done to my vehicle & when the work would be completed. Would definitely come back for all my service needs.

Kai was great to work with along with Bill. - Christopher Blades

Kai was great to work with along with Bill. I would recommend both of these anytime. It did take longer then I wanted but over good experience.