1,895 Ohio Toyota/1000 Service Centers

The service that I received , considering the extenuating - Slytlern

The service that I received , considering the extenuating circumstances, went above and beyond my expectations.

Great service and friendly staff. - ttnguyen

Great service and friendly staff. I had to reschedule a few times due to emergency and they were very accommodating with my schedule.

I was treated poorly by the new sales department. - sq1

I was treated poorly by the new sales department. I have been a loyal customer for thr past 9 years and my wife's family for the past 30 years. I placed an order for a new truck 6 weeks ago (for business) and had explained the urgency of this purchase to two of the three salesman I dealt with. Not one of the sales men communicated any updates the entire 6 weeks. When this dealership belonged to Axelrod, we were treated as if our hard earned money spent at this dealership mattered. Check engine light has come 3 separate times after 3 separate dealership visits, when I was told the issue was resolved and charged $550.00 for the parts and labor. I have no faith left in this dealership.

Very pleasant experience. - Wentling Review19

Very pleasant experience. Michael took great care of our truck & helped me to understand better how to get the information that was eluding me with the steering wheel buttons. I am glad he took the time to explain how to operate the above mentioned information.

Very good and thoughtful and explained everything that - Jim c. Smith

Very good and thoughtful and explained everything that was going on to fix the problem

too many email correspondences! - mark.carosello

too many email correspondences! stop with spam. even after unsubscribing they still send out emails about ratings, deals etc.

Great experience! - doug.seibert2

Great experience! Had appointment and it was right on time. Love the Quick Lane for fast service. Highly recommend Germain Ford of Columbus.

I originally bought my Mazda from Marcus and he was - Kendra Rhoades

I originally bought my Mazda from Marcus and he was amazing. He was super knowledgeable and non pushy. Would recommend him to everyone! Then when I had my first service appointment I was blown away with how quick and easy my service advisor Kim. This has been the best car buying experience and I use to work at Carmax, we could have taken a few tips from Marcus and Kim.

The repair work done on our old CRV was well done and - okeananmac

The repair work done on our old CRV was well done and explained to us beforehand and in written documentation

My service visit exceeded my expectations. - Maggie.0304

My service visit exceeded my expectations. Joe was awesome as USUAL. I have been customer for over 2 decades.

Was just in for service. - JIm Svab

Was just in for service. Matt and staff always take care of our needs….they go the extra…!

My service was easy to book with fast and freindly - Hondo

My service was easy to book with fast and freindly service and no hassles will definitely be back.

Had an issue with our jeep we purchased from another non - River Queen

Had an issue with our jeep we purchased from another non jeep dealership in October. Kevin was able to get us in the next day and kept us informed about any problems and issues. Didn’t expect to have what we did, but they made repairs in reasonable amount of time and did an excellent job. Thank you Kevin for your help!!

The dealership is always very accommodating in scheduling - Harry

The dealership is always very accommodating in scheduling appointments They perform the work and explain everything about your vehicle.

Efficient,friendly service . - d.getz1948

Efficient,friendly service . Made sure to keep me informed on the service,cost,recommendations .Nice waiting area..

They are always friendly and welcoming. - dance1085

They are always friendly and welcoming. I’m not a big fan of the waiting room though. They should update the waiting room

I have been having vehicles serviced at Fredericktown - philbowman57

I have been having vehicles serviced at Fredericktown Chevrolet for 10+ years and will continue to do so as long as I am driving!

It was so pleasant to walk in the dealership to be - Elishiachapman274

It was so pleasant to walk in the dealership to be greeted and they were so helpful with my mom who had a walker and Adam was so kind to work with and again congratulations on your new baby on the way. Thank you.

General Motors finally got a fix for my Colorado for turn - grove1960

General Motors finally got a fix for my Colorado for turn signal issues, they got me right in and had it done in no time. Quick easy in and out, thanks

Great customer service , very knowledgeable service - jdquickpoint

Great customer service , very knowledgeable service technician Erin was very helpful and looking forward to next maintenance visit

Took my truck in for an oil change and tire rotation and - richardlong0480

Took my truck in for an oil change and tire rotation and they found out that I needed a battery as well. But everyone was nice and courteous and was done in a very professional manner.

Matthew was very helpful in getting my issue resolved - Cyrus

Matthew was very helpful in getting my issue resolved along with the mechanic who was just as helpful

I had Remote start installed and it worked great. - jeff.vogel77

I had Remote start installed and it worked great. 1 week later the Subaru saved my life but unfortunately was totaled. Because of the Subaru I walked away from the crash. It literally saved my life! This dealer was pleasant and they got my car done quickly and were super friendly. I will be using them if I get another Subaru for my company car. They are trying to find me one.

Everyone was pleasant. - KMNS_MLS

Everyone was pleasant. The waiting area was clean and comfortable and had snacks and coffee.

Service department is great, Nate is very knowledgeable - dane9er

Service department is great, Nate is very knowledgeable and friendly, as is everyone there! Thanks.

They do a very nice job. - owensill

They do a very nice job. Staff is very friendly and accommodating. Today took a little longer than normal, but overall good job!

Was fixed the same day assta Stated with no problems. - 25DPL40

Was fixed the same day assta Stated with no problems. Fixed on the day they said it would be fixed.

Waiting room was clean and very accommodating staff was - Johnson2015

Waiting room was clean and very accommodating staff was very friendly my time was valued by the service team with updates on my repairs and recommendations I had a great experience

Lucia was amazing! - OLIVIAJERKES

Lucia was amazing! The upgrade to the waiting area was nice and the coffee was delish!

They replaced my timing chain, gears, twin turbo and - LJ

They replaced my timing chain, gears, twin turbo and manifold in 2023. Come 2024, I find out that they rolled the gaskets under my valve covers, resulting in failure and a major oil leak from both valve covers. They wanted me to pay $1500 to fix the damages they caused. Not happening. I went to a local mechanic that actually stands by their work. When I she'll out almost $14k for repairs, I expect you to stand by your work. They failed big time. Now I'm hoping they didn't mess something else up.